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- hotel was very nice & comfortable
- room was big & spacious, internet worked great
- the staff was very nice & friendly, helped with all questions re area attractions etc.
- highly recommend the tour pass, helps A LOT with lines and access,...More
Award Stay: I stayed here on points (3000 only) last weekend so it was a pretty good deal compared to the Sheraton. Thankfully, there are no additional taxes/fees to be paid on award stays, in case anyone is using their points at this property.
Purchased deal on Buytopia for 1 night. Check in was quick and easy and got upgraded to a king size jacuzzi suite due to being an SPG gold member. Room on 9th floor was very clean but a little noisy as you could hear the...More
Bed was comfortable. Room was clean but smaller than expected. The city view I booked was not available and mine looked out over the air conditioning unit.
Loved that there was a Starbucks onsite and dinner at Ruth Chris was amazing.
We were able to...More
The hotel is conveniently located to Niagara Falls and views are beautiful, but obstructed by another building. The picture shown is not accurate. Makes the hotel look much larger and modern than it really is. Staff was not overly friendly and hotel put a LARGE...More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's concierge located in the lobby across from the gift shop was very helpful. Of course there is always Uber and lyft that will take you door to door too.