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Hilton Niagara Falls/Fallsview Hotel & Suites

Hilton.comUS$133*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Niagara Falls\/Fallsview Hotel & Suites
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7,842 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Niagara Falls/Fallsview Hotel & Suites
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Showing 7,256: English reviews
Mount Sinai, New York
Reviewed 3 days ago NEW

The hotel is perfect place to stay if you are looking for everything centrally located. The staff was professional yet friendly. The room was clean and the view from the 44th floor was magnificent. The attached casino at the Fallsview was an added perk.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank jwmstf
Reviewed 3 days ago NEWvia mobile

A beautiful romantic weekend ruined...brown sludge running out of our faucets including the hot tub. After hours of horrible customer service we checked out....no showers no hot tub and a very reluctant credit #neveragain

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Helpful?
1Thank Erica C
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Please accept our apologies for any maintenance issues you had in your guestroom. This is not a normal experience at the Hilton Hotel. If your travels bring you back to the area, I hope you will give us another try. Thank you for your feedback, Paul Ford General Manager

Los Gatos, CA, United States
Reviewed 3 days ago NEW

Bad service, dirty rooms and the worse food in a Hilton. The pools were closed and we did not get any notice even at check in. We found out from another upset guest. When I asked at the Honors desk the entire attitude, "it's our fault the pool is closed" that pretty much set the tone for our stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Francisco S
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Please accept our apologies for the problems and concerns that you had during your stay. We hope that you will return and give us another try. Thank you, Paul Ford General Manager

Oakbrook Terrace, Illinois
Reviewed 4 days ago NEWvia mobile

Checked in, room is fine. Not as close to the falls as the picture shows. Service at Italian restaurant was very slow, very young staff had no idea what they were doing. Pool area looks as if it hasn't been picked up all day. Hundreds of towels everywhere. What a mess. There are far better hotels in the area.

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Helpful?
Thank Justflewin21268
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for your comments. I do apologize for any disappointment you had in your stay with us. I hope that if you return to the area, you will give us another try. Thank you, Paul Ford General Manager

Cincinnati, Ohio
Reviewed 4 days ago NEW

Hotel was crowded, room was clean but outdated, Wifi speed is not so good, AC unit very noisy. We tried the Italian restaurant in the hotel, so crowded and both service/food was disappointing. We were in the North Tower, can see American Falls but the view of Horseshoe Falls was blocked by the Casino in front of the hotel. This...

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Helpful?
1Thank Weilan W
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to provide us with the feedback. Guest satisfaction is very important to us and we try hard to make sure our guests have a rewarding stay. We hope that you will give us another try if you return to the area. Thank you, Paul Ford General Manager

Mechanicsburg, PA, United States
Reviewed 5 days ago NEWvia mobile

Website photo shows hotel so close to falls you'd think it's about to fall itself. In reality it's not all that close. About two blocks away. Biggest deception is paying extra for a falls view room, which is really a casino view room, since the casino tower effectively blocks direct view of the horseshoe falls. You actually have a decent...

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Helpful?
1Thank James P
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. I do apologize for any disappointment you had in your stay with us. I hope that if your travels bring you back to the area, you will give us another try. Thank you, Paul Ford General Manager

Reviewed 5 days ago NEWvia mobile

The sightseeing tour that Hilton offers is very expensive and not worth the money. It is three times more expensive than what others offer outside the hotel. U also get good deals at other places for sightseeing around Niagara.But the view of the fall from our room was great.

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Helpful?
Thank Bhavesh S
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for your comments. We do apologize for any disappointment you had in your sightseeing tour. Thank you, Paul Ford General Manager

Burlington, Ont
Reviewed 5 days ago NEW

It's always a pleasant stay at Hilton. Great for mini get always! The staff are always accommodating and knowledgeable about what's happening in the area. Everyone from the cleaners to mgrs always seem to have a friendly smile.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ontario
Livonia, Michigan
Reviewed 5 days ago NEW

Overall a nice hotel with decent views of the falls although obstructed view with the casino in between the falls. We were on the 49th floor in the north tower in a room that had a Jacuzzi and fridge. Staff were friendly. Valet were very friendly/helpful. Good breakfast buffet. We opted to go to the breakfast buffet on the 33rd...

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Helpful?
Thank Doug W
lakehurst, Canada
Reviewed 5 days ago NEW

Over priced for the room which was with a view of the falls. Restaurants are average, food is not worth the price. We have stayed at far nicer hotels for considerably less money. Won't be going back to this location anytime soon.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank H2505SMmichelleg
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

We appreciate your comments and are happy you chose our Hotel for your recent stay in the area. We hope that you will return to give us another try. Thank you, Paul Ford General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising 53 stories above Niagara Falls, this modern high-rise hotel offers guests luxurious accommodations, 3 on-site restaurants, superior service and the perfect location to experience all that Niagara Falls has to offer. ... more   less 

Additional Information about Hilton Niagara Falls/Fallsview Hotel & Suites

Address: 6361 Fallsview Blvd., Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $187 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Niagara Falls/Fallsview Hotel & Suites 4*
Number of rooms: 516
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Also Known As:
Hilton Hotel Niagara Falls
Hilton Fallsview Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hotel Style:
#2 Casino Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
#5 Luxury Hotel in Niagara Falls
#13 Romantic Hotel in Niagara Falls
#14 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and other travellers.
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Questions? Get answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South Tower, as high as possible”
venturaa2016, 24 May 2017 | Read review
“Falls view room worth the extra.”
andrewdh2013, 24 May 2017 | Read review
“Corner rooms are the best to have Fallsview”
Diane_Campeau, 23 May 2017 | Read review
“It has a pool! Bring suits! We didn't realize and wish we had more time to enjoy.”
Wandering6, 19 May 2017 | Read review
“Better view from highest floors.”
K357DWdavidm, 19 May 2017 | Read review
5 of 5
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US$133* /night
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Prices are for 1 room, 2 adults
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