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Oakes Hotel Overlooking the Falls

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Traveller (1656)
Room & Suite (864)
Dining (15)
Overview
  • Excellent27%
  • Very good32%
  • Average19%
  • Poor11%
  • Terrible11%
Travellers talk about
“gourmet package”(93 reviews)
“oaks hotel”(69 reviews)
“great view”(402 reviews)
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Offers from Oakes Hotel Overlooking the Falls
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Offers from Oakes Hotel Overlooking the Falls
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,334)
There are newer reviews for Oakes Hotel Overlooking the Falls
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614
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1,241 - 1,245 of 4,948 reviews
Reviewed 8 December 2016

We should not have to pay for parking and for the Niagara tax. Then taxes are added to the parking as well as the Niagara tax. We have enough charges on the bill and do not need any extra taxes. I almost paid as much...More

Review collected in partnership with this hotel
1  Thank robertlE6130ST
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 13 December 2016

Thank you Robert for your comments. We understand and apologize, we do charge 25.00 to park onsite and yes tax is applied to this. The Tourism fee is 5.90% is is billable on room night only. This fee is not voluntary for guest to participate...More

Reviewed 7 December 2016 via mobile

Recently visited Niagara as part of a trip around Ontario. I chose the Oakes hotel because of its location to the falls and because of an offer I had seen on their Facebook page. The off was a king suite overlooking the falls. Then there...More

2  Thank 658aidand
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 13 December 2016

Dear valued guest, we apologize for any misunderstanding we may have had during your stay. if you wish to discuss further you may contact the Operations manager with your questions and she will be happy to help. Nicole

Reviewed 7 December 2016

Average hotel room abit outdated. Although great location and wonderful views of both falls . Price is high , went on a Saturday night, for the condition of the rooms. Applebees was a terrible breakfast but it was complimentary.More

Review collected in partnership with this hotel
Thank 211cara2016
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 13 December 2016

Thank you Cara for your review, I ill pass along your thoughts on the breakfast I apologize for your dissatisfaction with the meal. We are and continue to make upgrades and improvments to our rooms yearly. We do have plans to update the traditional section...More

Reviewed 7 December 2016

Hotel still very good if you book the higher corner rooms as we do, large suite, two rooms, view is spectacular, both of the falls and the river. They have a bow windows at this level and two chairs for just viewing. Booked the casino...More

Review collected in partnership with this hotel
1  Thank anthonyhC9084CF
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 13 December 2016

Thank you Anthony for your recent stay, we appreciate your feedback. Our fallsview suites are beautiful appointed and spacious. They offer the best view of both falls as well. We look forward to welcoming yu back again! Nicole

Reviewed 7 December 2016

The rooms need renovation we had four rooms three of them the ceiling was all chipped off the bathroom ceiling look like it's going to cave-in when asked to be moved the manager was very abrupt and rude never ever recommend this placeMore

Review collected in partnership with this hotel
2  Thank 515cathyd
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 13 December 2016

Dear Cathy I apologize as this is not the type of service that any guest should receive at anytime. We strive to provide the best service to our guests. Sometimes we are not able to move guest to other rooms on busy nights but an...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$96 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$96 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (1656)
Room & Suite (864)
Dining (15)
Pool & Beach (2)
Questions & Answers
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Rose S
11 April 2018|
AnswerShow all 3 answers
Response from 175nelv | Reviewed this property |
Hi, yes there is a charge for parking, it is $30. per day, with easy access to the hotel. You can park at the casino if you don't mind a short walk to the Oakes. The Embassy Suites next door charge $60 per day which is... More
0
Votes
Bryan E
19 November 2017|
Answer
Response from wp912 | Reviewed this property |
I believe your review. I read other reviews about the place and questioned myself whether their employees were submitting them. This was not so nice of a place.
1
Vote
Jamie2701
13 November 2017|
AnswerShow all 2 answers
Response from Preshanth S |
Hi...The station in Niagara Falls Ontario is the VIA Rail station, which accommodates Amtrak trains from US entering Canada. The distance is approx. 5-6 km to Oakes Hotel. Takibg a taxi/cab should be the best option and it... More
1
Vote
Room Tips
"Request the upper level, falls view. So worth the slight upcharge."
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"View of the falls is amazing"
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"Definitely get the falls view rooms"
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"Parking here is very expensive . Park at the Casino instead. It's only a block away."
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