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Embassy Suites by Hilton Niagara Falls Fallsview Hotel

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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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8,170 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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Showing 7,779: English reviews
Lincoln, Nebraska
Reviewed 8 July 2015

We stayed in a Falls View room on the 32nd floor. The view was amazing, we could see everything from anywhere in the room (photo attached). If you're looking for a great view of the falls, this is the place. That's the only "wow" of this hotel tho. Without the view, they don't have much. It is way down at...

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2Thank cjfosler
Jonesboro, Georgia
Reviewed 7 July 2015 via mobile

I booked 3 rooms with cityview. The rooms did not disappoint. We were very pleasantly surprised that we still had a partial view of the Horseshoe falls! Rooms were clean. Staff was helpful and efficient. Complimentary snacks in the afternoon/early evening (chips, dips, soda, juice). Breakfast buffet with ample choices as well as cooked to order omelettes. Dine by the...

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Thank Yeomatongbubble
New York City, New York
Reviewed 7 July 2015

We knew from prior reviews that the hotel was under renovation and we did take that into account before booking the room. The renovations didn't particularly interfere with our stay but indirectly perhaps it did. I very much wanted to give this hotel at least three stars, and for the magnificent view from our room it deserves five stars. But...

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Thank LiveWell300
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our...

Fishers, United States
Reviewed 7 July 2015

The hotel staff is not helpful, the wifi was down all weekend with no attempt to "make anything right". The check - out process was long, the elevator took forever to get back to your room. The food in the hotel is not good. There are many good choices in the area, do not be fooled by this one. ALL...

Review collected in partnership with Embassy Suites Hotels
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2Thank Joseph J
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in...

Reviewed 7 July 2015

I have stayed at several Embassy Suite hotels (Boston and Orlando) and I have had great experiences but on my trip to Niagara fall, ON there some areas that that this hotel needs to improve. The first is the breakfast buffet that is normally a great experience but I found the menu selection to be very limited. I understand that...

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1Thank roland c
Farmington, Missouri
Reviewed 7 July 2015

Enjoyed our stay at the Embassy Suites Fallsview. We have a family of 4 with 2 adults and 2 teens. Room was very nice and roomy. Plenty of room to maneuver around. View of Niagara Falls was great. Breakfast was very good. Valet parking was well managed. Beds were extremely comfortable. Only complaint was the taxes added to our room...

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2Thank MOTravelerken
Toronto, Canada
Reviewed 6 July 2015

We always booked at the Embassy Suites whenever we have a Niagara Falls holiday with the family. Year after year, it was getting worse in almost all aspects of the stay. Our last stay was unbelievable. I booked a month ahead for a 2 Queens Fallsview Non-smoking room. When we checked in at 8:30PM, I was told that they are...

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5Thank guinevere_J
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us...

Washington DC, District of Columbia
Reviewed 6 July 2015

We (adult, 2 kids, 11 and 13yrs) stayed at Esuites for 3 days July 2015. Chose Esuites because of consistent service, included breakfast and suites. They rarely ever disappoint! We chose a family package that included meal credits for the onsite restaurants, tickets to magic show, WeGo bus passes and the like. No regrets on that choice. I also booked...

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Thank Jacklizamom
Pittsburgh, Pennsylvania
Reviewed 6 July 2015

I wish there was a rating that was just "good". This hotel is nicer than "average" but not "very good". The main lobby is really nice and the hotel is in the process of being renovated. We stayed on the 18th floor and had a "side" view of the falls. The 18th floor was in the process of having carpet...

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2Thank AnnaPgh
westport, United States
Reviewed 6 July 2015

Great Hotel, Excellent service Very Clean and quite rooms. 2 big Hot tubs at poolside. View is Spectacular on the Falls side 24th floor. Amazing.. Pedestrian bridge from hotel directly across to parkway for the Falls.

Review collected in partnership with Embassy Suites Hotels
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Thank Christine P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 

Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $146 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Hotel Style:
#6 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a FULL Fallsview and on the 15th floor or higher...”
 of 5 bubbles SSpivey-80, 18 Jan 2017 | Read review
“Head for the buffet before 9am for the best food and service.”
 of 5 bubbles Afka0414, 17 Jan 2017 | Read review
“Can't go wrong with the Falls View.”
 of 5 bubbles 741rickv, 17 Jan 2017 | Read review
“Specify that you want an unobstructed view of the falls if that is your reason for going to this hotel.”
 of 5 bubbles C6180ZFsarahl, 16 Jan 2017 | Read review
“Pay the extra to get a room with a view”
 of 5 bubbles rbuckley2017, 16 Jan 2017 | Read review
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