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Embassy Suites by Hilton Niagara Falls Fallsview Hotel

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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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8,291 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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Showing 7,893: English reviews
Sheffield, United Kingdom
Reviewed 28 June 2015

Expect dis-organised queuing at the front desk, waiting time for the elevators and slow and ignorant bar staff. At the tours desk in the hotel reception we were sold a 1/2 day trip to Niagara Falls. This turned out to be a rip off (Massively over priced), dis-organised, a confused tour guide and over ran by an hour which meant...

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Helpful?
Thank Emma e
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our...

Welland, Canada
Reviewed 28 June 2015

My wife and I stayed in a fallsview room, with a window that wouldn't open and all sorts of holes in the ceiling. The hotel is under renovations, so I can only assume that is their excuse for the overall shoddy appearance of the hotel. The paint was chipped everywhere, baseboards were missing in parts of the hallways and did...

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1Thank Mike M
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the condition of our two-room suites. We will take your comments under consideration as we continually work to improve our guest experience. As well, I apologize that...

North Woodmere, United States
Reviewed 28 June 2015

Stunning view of the Falls for a reasonable price. Convenient location. Excellent accommodations. Caring and responsive staff. Suite was just right for a family of six. We would stay here again, and recommend without qualification.

Review collected in partnership with Embassy Suites Hotels
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1Thank Steven S
New York City, New York
Reviewed 28 June 2015 via mobile

We were in the 35th floor. To say the view was fantastic is an understatement. But we also paid for that view..... Well worth it though. Hotel is very crowded (why wouldn't it be, it has great views and has spacious clean rooms). We walked to the falls and to the the touristy nightmare of the downtown area. Outback is...

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1Thank 1974Gigi
Arlington Heights, Illinois
Reviewed 27 June 2015

We just stayed in the Embassy Suites this past week. We had a falls view room on the 39th floor. While we opted to not get a view of both American and Horseshoe Falls (more $$), we had a fantastic view of Horseshoe Falls. The suite was oversized with plenty of space. We had a whirlpool room which was a...

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1Thank soccermom1122
Severna Park, United States
Reviewed 27 June 2015

Great view of the US and Horseshoe Falls. Nicely kept hotel. Expect delays waiting for the elevators. Too many petty charges considering the rate the customer is already paying. $25 to use WiFi? Feels like the Hilton Group is "nickel and diming" the customer. Also, add on another $42 per night to park your car.

Review collected in partnership with Embassy Suites Hotels
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1Thank Jeff L
Marietta, United States
Reviewed 27 June 2015

When we entered the suite, the A/C was not cooling the bedroom and we notified the front desk. An engineer who sent to fix the situation but he was unable to resolve the problem and notified the front desk. We were then assigned a new room number and we went out for dinner. Upon our return, we encountered the same...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank Martin L
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in both rooms and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with...

Reviewed 27 June 2015 via mobile

My family of 3 stayed on the 41st floor, fallsview during Father's Day weekend. First, the view from our room was breathtaking. I'm not sure why they put tvs in the rooms. I never glanced at it, because I was overwhelmed by the magic going on outside the window. We watched the sunrise, the fireworks and the lightshow from the...

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3Thank Dianna H
Greenville, South Carolina
Reviewed 27 June 2015

We opted for a room on the 10th floor understanding that we wouldn't have quite the view of the falls that rooms on higher floors would have. That was not a problem for us! Our room had a full wall of windows that allowed us to see both the American and Canadian falls, and it was awesome. Many thanks to...

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1Thank JoanFB
Des Moines, Iowa
Reviewed 26 June 2015

We booked a fallsview suite and were not disappointed! Great view of the falls from our 34th story room. The room was very nice, separate living room/bar area with fridge and micro and bedroom area. Clean and seemed updated. I will note that the room we were in (3418) faced The Tower hotel next door which had a very bright...

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1Thank Bethany P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 

Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $168 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Hotel Style:
#6 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and other travellers.
102 questions
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Questions? Get answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Fallsview rooms have great views of both falls. I like high rooms.”
  • Looking to the Casino, where we park and play
  • Lots of room, and another TV too
  • The coffee corner in your suite - more then enough!
  • Huge tub, plus separate shower
  • And in the early morning
  • The falls at night - great view
  • King size comfortable bed!
 of 5 bubbles Ontario76, 18 Feb 2017 | Read review
“we stayed on 20th floor - higher the floor means even more incredible views”
 of 5 bubbles KathyT839, 18 Feb 2017 | Read review
“Ask for room on Fallsview side. You get an excellent view of the falls and can watch the sunrise.”
  • Night view from room 2
  • Night view from room 3
  • Night view from room1
 of 5 bubbles napiest, 18 Feb 2017 | Read review
“Ask for a room with a view of the Falls”
 of 5 bubbles KathyP783, 17 Feb 2017 | Read review
“Get rooms that are up high with falls views.”
 of 5 bubbles MalcolmT419, 15 Feb 2017 | Read review
5 of 5