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Americana Resort

1,293 reviews
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Traveller (287)
Room & Suite (354)
Pool & Beach (65)
Overview
  • Excellent21%
  • Very good36%
  • Average19%
  • Poor12%
  • Terrible12%
Travellers talk about
“jack tanners”(99 reviews)
“wave pool”(155 reviews)
“boston pizza”(94 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,293)Write a Review
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All reviewsjack tannerswave poolboston pizzabody slidesoutdoor playgroundtoddler pooltube slideslife jacketsrecommend this resortolder kidsbunk bedsloved the water parkfridge and microwavelundy's lanethird floorminute drivelong weekend
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11 - 15 of 1,258 reviews
Reviewed 17 January 2018 via mobile

I was pleasantly surprised by the cleanliness of the hotel and waterpark. Some of the reviews I previously read had me a little nervous, but everything was well kept and the staff was very attentive to anything we needed. The one issue with the room...More

Thank Leslie M
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 18 January 2018

Thank you for your wonderful review. We are so pleased to hear that everyone had a splashtastic time at the water park. We look forward to your return visit as you create some more fun family memories at the Americana. Yours in Hospitality, Guest Relations...More

Reviewed 16 January 2018

We just spent the weekend here with our Daughter Son in Law and 3 grandchildren. We have been to Great Wolf Lodge which is very busy any time and this was a great alternative, and much better with small children ( 5, 3, & 1)...More

Thank DonMcW66
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 17 January 2018

Thank you for your feedback and we're pleased to hear that you had a great time with the grandkids as they are the perfect age to enjoy the waterpark. Please accept my sincere apologies if there was any miscommunication with your rate. It is our...More

Reviewed 15 January 2018

We spent 1 night at Americana this past weekend. Overall, great value for what we paid, kids (aged from 4-8 years) loved the water park and the pirate themed room with bunk beds that we stayed in. Our room was clean and the staff were...More

Thank lcj885
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 17 January 2018

Thank you for sharing you awesome review and for especially recognizing Samone's amazing guest service. The children are the perfect age to enjoy the water park and with clear sight lines it's easy to keep an eye on them throughout the water park. We look...More

Reviewed 10 January 2018 via mobile

Stayed over for one night, we either had to have the heat BLASTED or it was freezing but in our room! We found out in the morning why, as in the videos it’s clear why. Ice all over the windows. Then, we found ants All...More

1  Thank tabithamontemurro
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 16 January 2018

Thank you for your feedback and again, we are truly sorry for your experience as it was not a positive one for you. Your comments are important to us and I'd like to assure you that your opinion does matter. It helps us to improve...More

Reviewed 8 January 2018

My wife decided to try this place because she had a discounted offer.. First off it took over 30 minutes to check-in, not an easy task when you have kids (1 and 5 years old) running all over the place excited to play in the...More

1  Thank Mike N
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 16 January 2018

Thank you for your sharing your comments with us and please accept my sincere apologies for your disappointment. During the holidays, the hotel was very busy with guests pre-checking in for their water park passes making sporadic line ups at the front desk. We are...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$131 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (287)
Room & Suite (354)
Pool & Beach (65)
Dining (25)
Amenities (158)
Family and Play Areas (17)
Business Centre & Event Rooms (8)
Questions & Answers
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Belle76
11 February 2018|
Answer
Response from Nicall D | Reviewed this property |
Yes
1
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Belle76
5 February 2018|
Answer
Response from Mike N | Reviewed this property |
from memory 10am - 9pm
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Room Tips
"None !! Paper walls !!"
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"Try to take rooms closer to the water park and ground floor. It would be very convenient when you return to..."
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"Avoid any rooms near the pool/arcade area. Between the sound of the games and the flow of kids it can be..."
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"third floor rooms may be a little more quiet as you wont hear the people pounding above you"
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