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Sterling Inn & Spa

TripAdvisorUS$133*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$141*
US$133*
Great Deal
US$140*
US$140*
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Sterling Inn & Spa
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1,546 Reviews from our TripAdvisor Community

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Showing 1,506: English reviews
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PA
Reviewed yesterday NEW

Late review - we went up the end of April 2017- Great location, and not a bad price - they offer continental breakfast - hard boiled eggs, granola, yogurt, coffee, OJ, and croissants... I'm not a yogurt or hard boiled egg kinda person, so I stole the croissants which were buttery soft and flaky! YUMMO - my boyfriend enjoyed everything...

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Helpful?
Thank Sandi76
Reviewed 6 days ago NEWvia mobile

The rooms are huge and breakfast in bed everyday comes with the deal! Steam showers are standard with the huge washroom! This is nicer than the Hilton's and Sheraton's and the staff is very helpful. All the features are within easy walking distance. AG restaurant is probably the best place in Niagra to dine. It is very close to many...

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Helpful?
Thank TommyBahama4urMama
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you so much for taking the time to share your experience, we truly appreciate it! I`m thrilled to hear you enjoyed the Greg Frewin Magic Show! It`s truly an amazing show that is always evolving. Thank you for your kind comments, we look forward to welcoming you back again soon. Yours in Hospitality, Lisa Baumgartner General Manager

Grottoes
Reviewed 1 week ago via mobile

This is one of the nicest motels I have stayed at. We spent 4 days at the motel. The room and bathroom was large and very clean. They served us breakfast in bed every morning. The staff was very friendly and knowledgeable. They saved us money with a Falls package that included the bus pass for 2 days. It is...

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Helpful?
Thank Harvey M
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

I'm thrilled to hear you enjoyed every aspect of your stay with us! We feel our beautiful guest rooms, delectable breakfast in bed, and great location are just some of the features that create the ultimate getaway. I am happy to hear this was reflected in your visit with us! From all of us here at the Sterling Inn &...

Reviewed 1 week ago

huge rooms...friendly staff and 2 mins from the main street....would def stay again...a ten minute walk to the falls....food is really good if a little pricey....nice continental breakfast brought to room every morning.

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Helpful?
Thank Rob Moores P
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to share your experience, we truly appreciate it! I'm happy to hear you enjoyed your stay. We are look forward to seeing you again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Reviewed 1 week ago

This is by far the cleanest and biggest hotel room I have ever stayed at in my whole life. The room at the Sterling Inn made you feel like you were in your own house; thats how big it was. The complimentary breakfast that is delivered to your room is also very convenient, although it is very small, it sufficed....

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Helpful?
Thank Alan A
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Wow, thank you so much for your wonderful review! I am absolutely thrilled to hear you enjoyed every aspect of your stay with us. I will be sure to pass along your kind comments to the rest of the team, we look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Rochester, New York
Reviewed 1 week ago

I checked in on a Sunday afternoon for a two night stay. I was first booked into a room that didn't have all of the advertised amenities - no whirlpool. As I was walking around the room the phone rang. It was the front desk calling to ask if I liked the room. I said it was ok, but where...

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Helpful?
Thank dplogan
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Our hotel is completely PCI compliant, therefore our team members do not have access to your credit card information. We took your questions very seriously and after sending you the footage of your check in to set your mind at ease it is unfortunate that you have still chosen to publicly question our integrity. Lisa Baumgartner General Manager

ABQ, NM
Reviewed 2 weeks ago

My wife and I got wonderful wrap and massage treatments. Enjoyed the relaxing atmosphere and the skilled people who provided the treatments. Selected this spa based on prior reviews and I am very happy with the results.

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Helpful?
Thank ABQfamilyguy
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to share your experience! I am thrilled to hear your visit with us was relaxing and just what you were looking for. We hope to see you again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Toronto, Canada
Reviewed 2 weeks ago

We booked the Spring Special as return guests. For the price it was a fantastic deal, we received an upgraded room with Jacuzzi, a voucher for 2 winery visits and a chocolate tour, a voucher for AG restaurant and breakfast in the morning. Unfortunately the weather was cold and rainy but we were just really looking for a nice break...

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Helpful?
Thank pmizil
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for choosing the Sterling Inn & Spa once again for your recent getaway! I'm thrilled to hear you found great value in our SPRING package! You'll have to visit again when the weather is warmer. I'm sorry to hear you felt the parking was a bit expensive. We are improving various aspects of our guest's experience and hope...

Hamilton
Reviewed 2 weeks ago

My husband and I just returned from the Sterling Inn and Spa, for the 3rd time. Our first visit was in 2011 and let's say not much has changed, some for the good and some for the bad. PROS - Spacious rooms - Spacious bathroom - Jacuzzi bathtub - Oversized shower with wall jets and rain shower - Complimentary bathrobes...

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1Thank Rachel S
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for choosing to stay with us once again, we truly appreciate it! I am happy to hear your visit with us was exactly what you were hoping for. I am working on some changes that will greatly impact your next experience with us. I hope to have you return again soon and provide feedback! Yours in Hospitality, Lisa...

Barrie, Canada
Reviewed 2 weeks ago

The location of this Inn is light industrial mixed with residential just a block away from Clifton Hill, good and bad. The room was very nice; a king bed and steam shower. Breakfast in bed was included which was one of the reasons I choose this property. The breakfast however was not of our choosing, many items I would not...

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Helpful?
Thank 34carousel
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

I'm sorry to hear our breakfast did not live up to your expectations. Our complimentary continental breakfast includes rich and creamy yogurt, fresh granola, locally sourced handmade preserves, freshly baked croissants, hard boiled eggs, in house whipped butter, and fresh whole fruit. We hope that is is enough to jump start our guests in the morning, however if you were...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen St, Niagara Falls, Ontario L2G 3S6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $161 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Hotel Style:
#1 Luxury Hotel in Niagara Falls
#1 Spa Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sterling Inn & Spa staff and other travellers.
21 questions
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Questions? Get answers from Sterling Inn & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the suites are huge”
robmooresp, 15 May 2017 | Read review
“Rooms on the first floor are a nicer layout than the second floor but our room was in front of the parking lot and was not as private.”
pmizil, 8 May 2017 | Read review
“The hotel is only a couple of floor tall. So if you don't want to be on ground level, ask for the second floor.”
  • The view of a
  • The Fireplace is below the TV. Note, glass shower on the left.
  • The view of a
Don437, 24 Apr 2017 | Read review
“Each room is unique, I am not sure there is bad room.”
953meaganm, 20 Apr 2017 | Read review
“pick a different hotel”
188cassiee, 12 Apr 2017 | Read review
5 of 5
TripAdvisor
US$133* /night
View Deal
Booking.comUS$140
PricelineUS$140
getaroom.comUS$141
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*Disclaimer
Prices are for 1 room, 2 adults
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