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    Sterling Inn & Spa

    5195 Magdalen St, Niagara Falls, Ontario L2G 3S6, Canada
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    01/10/2017 02/10/2017
    US$136
    US$120
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    US$124
    Traveller (975)
    Room & Suite (493)
    Dining (81)
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    Overview
    • Excellent61%
    • Very good25%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “steam shower” (309 reviews)
    “ag restaurant” (128 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Sheraton on the Falls
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    #7 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
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    Courtyard by Marriott Niagara Falls
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    Cavalier Motel
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,618)
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    21 - 25 of 1,574 reviews

    Reviewed 12 August 2017 via mobile

    This boutique hotel was a wonderful way to spend time in Niagra Falls. It is off the falls, but a walkable distance. It took us about 10 minutes to walk to the Falls. The hotel and rooms were clean and very well maintained. The room...More

    1  Thank hkypta
    Response from Lisa B, General Manager at Sterling Inn & SpaResponded 14 August 2017

    I'm absolutely thrilled to hear your stay with us was outstanding! I will be sure to pass along your kind comments regarding cleanliness to our housekeeping team. They work tirelessly to ensure our guest suites are sparkling for each guest's arrival. We hope to see...More

    Reviewed 12 August 2017 via mobile

    Pros: -Beautiful rooms and luxurious interior -Amazing bathroom and showers including awesome toiletries and a steam shower <3 -In bed breakfast is dope! (Although it could get beefed up with better options and REAL COFFEE ;) -super nice bed and pillows Cons: -No pool! Like...More

    Thank Amir T
    Response from Lisa B, General Manager at Sterling Inn & SpaResponded 14 August 2017

    I'm thrilled to hear you found our accommodations to be top notch. I'm surprised you felt our delicious french press coffee with breakfast was not real coffee. We even grind out own beans for our french presses. I'm sorry to hear you were not aware...More

    Reviewed 9 August 2017

    My husband and I had stayed at this hotel 2 times previously, so we were expecting our 3rd visit to be a memorable one. Unfortunately, it was just average and there are a few things the hotel could improve on. - There was no mention...More

    2  Thank Kristen V
    Response from Lisa B, General Manager at Sterling Inn & SpaResponded 14 August 2017

    Thank you so much for taking the time to share your experience, we truly appreciate it! I'm so sorry to hear your Anniversary getaway was not as memorable as you had hoped. It seems because your reservation was made through a third party, some of...More

    Reviewed 5 August 2017

    I saw reviewers saying this area is sketchy but I would say all of Niagara Falls, Canada appears sketchy. The reality is the area is a bit run down but the crowds are families or couples generally. I was also really worried about the area...More

    1  Thank Barbara S
    Response from Lisa B, General Manager at Sterling Inn & SpaResponded 9 August 2017

    Thank you for taking the time to share your experience,. I'm happy to hear you enjoyed our top of the line bathroom amenities and our breakfast in bed. I truly appreciate your comments and hope to be able to welcome you back again soon! Yours...More

    Reviewed 4 August 2017

    1. Located in a sketchy area (see photo from window of room) 2. Self parking costs $15 to park in their sketchy parking lot directly in front of hotel. 3. Hotel entrance was dirty (see photo). 4. Nobody available to help with luggage during check...More

    2  Thank Lola216
    Response from Lisa B, General Manager at Sterling Inn & SpaResponded 6 August 2017

    I'm shocked and upset to read your review. I would have welcomed the opportunity to make this right for you during your visit with us. 1. While we cannot change our location, we do find out guests enjoy being tucked away from the hustle and...More

    Sheraton on the Falls
    7,092 reviews
    #7 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,434 reviews
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    Courtyard by Marriott Niagara Falls
    1,932 reviews
    #11 of 128 hotels in Niagara Falls
     
    Cavalier Motel
    21 reviews
    #101 of 128 hotels in Niagara Falls
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$111 - US$272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Niagara Falls
    • #1 Spa Hotel in Niagara Falls
    • #12 Romantic Hotel in Niagara Falls
    • #15 Family Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Booking.com, TripOnline SA, Cancelon, Hotwire, getaroom.com and Cheap Tickets so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara Falls
    • Also Known As
    • Sterling Inn And Spa ,
    • Sterling Hotel Niagara Falls ,
    • Sterling Niagara Falls ,
    • Sterling Inn Niagara Falls
    Add Photo Photos
    Traveller (975)
    Room & Suite (493)
    Dining (81)
    Pool & Beach (2)
    Hotel & Grounds (548)
    Bathroom (132)
    Family and Play Areas (1)
    Nearby
    Cavalier Motel
    21 reviews
    .21 km away
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,434 reviews
    .13 km away
     
    Courtyard by Marriott Niagara Falls
    1,932 reviews
    .27 km away
     
    Sheraton on the Falls
    7,092 reviews
    .57 km away
     
    Nearby Restaurants
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    Four Brothers Cucina
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    Nearby Attractions
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    Ripley's Believe It or Not! Museum
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    .34 km away
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    Ask a question
    Questions & Answers
    tropicaltammi
    7 September 2017|
    AnswerShow all 5 answers
    Response from Triphuntin | Reviewed this property |
    We just went to the restaurant. Did not stay at the Inn. No charge for parking to go to the restaurant. From what I have heard, there is a 15.00/day charge if you stay at the Inn. I dislike paying to park my car at a... More
    0
    Votes
    crazylattes
    6 July 2017|
    Answer
    Response from Rachel S | Reviewed this property |
    From the Peace Bridge: Take QEW Toronto, exit onto Highway 420, go through the first set of lights (Stanley Ave) and continue on Falls Ave. Take a right turn onto Macdonald Ave, a left turn onto Centre St, and a right turn... More
    0
    Votes
    Melissa B
    19 April 2017|
    AnswerShow all 4 answers
    Response from Lisa B | Property representative |
    Good Afternoon Melissa B! Casino Niagara is only a 10 minute walk from the hotel. The Fallsview Casino would be about a 20-25 minute walk from the hotel. We hope to have the opportunity to welcome you to our beautiful... More
    0
    Votes
    Room Tips
    "See if you can request a second floor room."
    Read review
    "The beautiful 4-poster bed was hard and hard on my back. This is more about me than the property."
    Read review
    "Very nice breakfast!!!"
    Read review
    "Our groundfloor room faced west with a city view"
    Read review
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