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Prince of Wales

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1 room 2 adults 0 children
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Prince of Wales
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1,574 Reviews from our TripAdvisor Community

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Showing 1,553: English reviews
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Reviewed yesterday NEWvia mobile

Our experience of High Tea was phenomenal due to the exceptional service from Lily, our server. We all had a great time celebrating a birthday and will return in the near future. The birthday girl was spoiled with a plate of fresh fruit with chocolate writing wishing happy birthday. More importantly, many flavours of tea to choose from which is...

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Thank vera c
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

From the first moment that I started with my booking I knew that this was going to be a memorable stay, one that surpassed any expectation from my last visit. My husband and I work extremely busy schedules (me 7 days a week and him 6 days a week) so quality one on one time is non existent. We decided...

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1Thank Sarah S
About Hotel's Favourite Review
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Sarah S, WOW! What an outstanding review. Thank you so much for taking the time to write of your experience here at the Prince of Wales. You mentioned so many team members--they honestly love to see their names mentioned! Thank you for this--they will be thrilled! We are delighted we made your one day a year so special. We...

A TripAdvisor Member
Level Contributor
6 reviews
Reviewed 2 days ago NEWvia mobile

Vintage, quaint hotel with warm, friendly staff. Rooms are nice, but need a little attention. Great breakfast included with package. Spa and gym looked nice, but we did not have time to visit with some many places to see near by.

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Thank A TripAdvisor Member
Queenston, Ontario, Canada
Reviewed 5 days ago NEW

Once again , the birthday girls celebrated birthdays at Prince of Wales Hotel, Tea 2 for 1 event on Tuesday. The server Kafil was very attentive to all our requests including taking pictures of the birthday girls attending and celebrating. He was very pleasant and professional, the ladies loved him. Alejandro, thank you for the booking and the lovely perks,...

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Thank Luba B
Niagara Falls, Canada
Reviewed 1 week ago NEW

the room was gorgeous and takes you into an era gone by giving us a wonderful warm feeling of comfort. The food was awesome, we had taken advantage of the March special and we were treated just as wonderfully as the guests who were paying full price. Everyone there went out of their way to make sure we were comfortable...

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Thank lealae
Kelly E, General Manager at Prince of Wales, responded to this review

Dear lealae, Thank you so much for the outstanding review! It certainly was our pleasure to host you here at the Prince of Wales. "Blown Away"...our goal is to always exceed our guests expectations--it looks like we were successful! We hope to have the priviledge of seeing you again soon! Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel...

Reviewed 1 week ago

I brought my daughter her to celebrate her 13th birthday. We'd never been to NOTL before and loved that we had the place to ourselves, in spite of the chilly weather. The Prince of Wales was luxurious and welcoming without being ostentatious. The room was so cozy and historic-feeling. We loved the Tiffany-style lamp and the fresh oranges awaiting us....

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Thank Jessie J
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Jessie J, Oh my...what a special time with you and your daughter. I am so honoured that we are put of such special memories! Thank you so much for your lovely review--your words are so kind! It is truly appreciated. We will certainly look forward to a future visit! Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel...

Niagara Falls, Canada
Reviewed 1 week ago

My friend and I went to the " Drawing Room' for the Traditional High tea. The ambient and the deco are well known to be elegant and beautiful. We had the window seats. The view of the Queen Street is pretty even in the winter, though a little quiet. The variety of the food is very good, and there was...

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Thank CarolynCX
Kelly E, General Manager at Prince of Wales, responded to this review

Dear CarolynCX, Tea in a Drawing Room is a wonderful experience! Thank you for your kind words regarding Lily. She is so lovely! I will gladly pass on your kind words to Lily! She will be delighted! We hope to see you again soon. Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa

Barrie, Canada
Reviewed 1 week ago

if you are sensitive to chemicals then you might have some difficulty with the heavily chlorinated water. my husband has somewhat controlled eczema on his hands which flared up all over his body after the heavily chlorinated shower/room water. it was so bad we skipped the shower on our last day in favor of our water at home. perhaps this...

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Thank bergsmac
Kelly E, General Manager at Prince of Wales, responded to this review

Dear bergsmac, Thank you for your review regarding your recent stay with us at the Prince of Wales. I am terribly sorry that your husband had this reaction. To be honest...it is the first time I have had a guest make this comment. We can certainly look into this. I do thank you for your kind comments in regards to...

East Gwillimbury, Canada
Reviewed 1 week ago via mobile

We chose this hotel as a weekend getaway from our two kids. It was a brilliant choice. This hotel was in a fantastic location and seemed very 'adult' in nature. Our room was very well appointed, and service was impeccable. The bar was a nice spot to sit at night with live music, the pool in excellent shape, and the...

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Thank LookingForReasonable
Kelly E, General Manager at Prince of Wales, responded to this review

Dear LookingForReasonable, We are so delighted you choose to stay with us on your little getaway! My favourite comment in your survey is "service was impeccable"! I am so very proud of our team here at the Prince of Wales! I do thank you for your high recommendation! We do hope to have the honour of you staying with us...

Reviewed 1 week ago via mobile

It was an excellent time at my overnight stay at the Prince of Wales hotel. Attentive customer service, including shuttles to wineries and turn down service of room. I stayed in room 108 - very clean with comfortable bed and pillows. Only improvement- I prefer taking baths and the tub had a "base" repair, so I switched my decision to...

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Thank Jennifer E

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Escabeche
Escabeche
Cuisines: French, Canadian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 

Additional Information about Prince of Wales

Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $241 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake
Hotel Style:
#2 Business Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#3 Family Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Prince of Wales staff and other travellers.
10 questions
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Questions? Get answers from Prince of Wales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms do not have elevator access”
 of 5 bubbles lealae, 20 Mar 2017 | Read review
“If accessibility is important, mention it when booking. There are several up and down flights to get to some rooms - old historic building.”
 of 5 bubbles 693jessiej, 19 Mar 2017 | Read review
“even with advance booking that included notes regarding milestone birthday don't count on last minute upgrades.”
 of 5 bubbles bergsmac, 19 Mar 2017 | Read review
“afternoon tea”
 of 5 bubbles darbsllim, 16 Mar 2017 | Read review
“Premium rooms in main building offer elevator, view of park and main street. Otherwise same as traditional rooms.”
 of 5 bubbles TCinT, 14 Mar 2017 | Read review
5 of 5