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Prince of Wales

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Prince of Wales
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1,521 Reviews from our TripAdvisor Community

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Showing 1,500: English reviews
Bonnieux, France
Reviewed yesterday NEWvia mobile

While this is a lovely old hotel in the heart of Niagara on the Lake, we were disappointed in the noise level and the location of our room. We were in the studio building right near the entrance and people coming and going late at night were very loud. The configuration of the room was awkward and made it hard...

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Thank eloot
Reviewed 2 days ago NEWvia mobile

My husband and I struggled with a location for our wedding as our family and friends are scattered across Canada and chose Niagara on the Lake as it was central and a great Canadian destination spot. From the beginning, working with the staff of Vintage hotels was amazing. Lorraine the Sales Manager was so sweet. She was so helpful and...

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Thank Jessica M
Reviewed 5 days ago NEWvia mobile

This was the only vintage hotel I had not yet visited so we decided to give it a try. Everything about our stay was average or less - other than the location and the shuttle service to the other properties. I have been a huge fan of the vintage hotel chain for many years so it pains me to have...

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1Thank Stephanie W
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Ms. Stephanie W., Thank you so much for taking the time to write a review on Trip Advisor and also for filling out our survey regarding your recent stay at the Prince of Wales. Your comments are very important us-they can only help us to improve. I certainly would like to apologize for not exceeding your expectations as that...

Fulton, New York
Reviewed 5 days ago NEW

What a beautiful weekend get a way! We decided to visit Niagara -on-the-lake just before Christmas. Knowing that it would have plenty to offer and a change from summer time for sure. We were not disappointed. We chose the Prince of Wales with it's perfect location for walking downtown. Our room was a king sweet and it was so comfortable...

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1Thank Pat S
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Pat S., I am so grateful we did not disappoint! I am also very grateful that you took the time to write such a lovely review about your stay with us--it truly means so much. We will absolutely look forward to your next stay. Kindest Regard, Kelly Exelby General Manager Prince of Wales Hotel & Spa

Toronto, Canada
Reviewed 6 days ago NEW

An absolute wonderful getaway, my husband and I really felt like royalty. Service was excellent, especially our breakfast, our waiter Kafil was top notch 👍🏻 This will be our new annual tradition. Thank you Prince of Wales!

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Helpful?
Thank Pegkav
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Pegkav, Royalty--everyone should feel like royalty! Thank you for mentioning Kafil. On behalf of Kafil I thank you and will gladly share your kind words with him. They are always so thrilled when their names are mentioned. We are honoured to be part of your new tradition! Looking forward to your next visit. Kindest Regards, Kelly Exelby General Manager...

Toronto, Canada
Reviewed 6 days ago NEW

Usually when you get these old grand hotels the rooms are either dated, or small. This hotel was neither. Although furnished with antiques in keeping with the hotels age, the rooms were clean, comfortable, and did not seem dated. The hotel itself is gorgeous, and the bar area is not to be missed. For a trip to NOTL the location...

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1Thank a_ball_84
Kelly E, General Manager at Prince of Wales, responded to this review

Dear a_ball_84, Thank you for your kind words. We are so very proud of the Prince of Wales. It is a very special place. The Lounge is one of my favourite spaces. I agree it should not be missed! Hoping your New Year has been off to a great start! Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel...

Toronto, Canada
Reviewed 1 week ago NEW

We stayed in an expensive suite over the Labour Day weekend. The room was spacious but very outdated, even factoring in the "old" feel. Something needs to be done about shabby upholstery, carpets and pigeon poop soiled windows. No balcony even in a suite - not cool. Complimentary bottles of wine were cheap, and the white was not cold. We...

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Thank zelly111
Kelly E, General Manager at Prince of Wales, responded to this review

Dear zelly111, I am very sorry you did not enjoy your experience with us here at the Prince of Wales back in September. We have recently updated all of our suites in our property. I have to say they are all quite lovely. We have kept the original foot print of the Prince of Wales as it was 150 year...

Buffalo, New York
Reviewed 1 week ago via mobile

Girls weekend get away at the prince of wales! It was perfect! Check in right away, love having the best oranges in the world waiting for me in the gorgeous room, always so clean and comfortable. This is my fourth time at this hotel and already have to more reservations this year. Perfect hotel for the area, amazing location and...

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2Thank michelle r
Kelly E, General Manager at Prince of Wales, responded to this review

Dear michelle r, I am so grateful for your continued visits. It truly does mean so much! As a Level 6 Contributor on Trip Advisor your high recommendation means even more! We will absolutely be looking forward to your next visit! Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa

Reviewed 1 week ago via mobile

Lovely and relaxing stay. Exceptional staff and service. A feel8ng of being whisked back in time. Enjoyed the quaint town with it's shops, restaurants and cafes. Eveyone we passed was welcoming and friendly.

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1Thank Mary L
Brampton, Canada
Reviewed 1 week ago

The location was outstanding, decor beautiful, service excellent and overall value incredible. The separate food and refreshment foyer just outside the actual meeting room was also outstanding for minimizing the interruptions that occur at most other venues where food and refreshments are served directly in the room.

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1Thank V7268SEgaryb

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Escabeche
Escabeche
Cuisines: French, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 

Additional Information about Prince of Wales

Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $252 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake
Hotel Style:
#2 Business Hotel in Niagara-on-the-Lake
#3 Family Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Prince of Wales staff and other travellers.
9 questions
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Bay Village, Ohio
3 months ago
Lakewood, Ohio
over a year ago
Liverpool
over a year ago

See all questions (9)

Questions? Get answers from Prince of Wales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner room”
 of 5 bubbles 281pats, 18 Jan 2017 | Read review
“Isn't any bad room .You won't have much time to spend in them anyway ,so much to see and do”
 of 5 bubbles RickmanConnieM, 12 Jan 2017 | Read review
“Rooms are furnished with antiques and artwork. The beds and linens are extremely comfortable. The inn overall is very quiet.”
 of 5 bubbles Fedela58, 8 Jan 2017 | Read review
“Avoid the South Wing.”
 of 5 bubbles AnaVlis111, 6 Jan 2017 | Read review
“Rooms with balconies are the best.”
 of 5 bubbles doggiecanada, 3 Jan 2017 | Read review
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