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Queen's Landing

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1,352 Reviews from our TripAdvisor Community

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Showing 1,328: English reviews
Windsor, Canada
Reviewed 3 weeks ago

I led a group tour in Niagara on the Lake this past summer and we stayed at Queen's Landing. I was bowled over by the service I received from the staff. Athena at the front desk was truly a superstar, I can't recall working with many people who are as professional as she is. From the bell staff who greet...

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Helpful?
Thank Sandi W
Lily K, General Manager at Queen's Landing, responded to this review

Hello Sandi: Thank you for taking the time to share your group tour experience this summer here at Queen's Landing. It sounds like the whole team impressed you!Athena, our guest services manager, takes extra special care of our guests and I will be sure to pass along your compliments to her. We are looking forward to welcoming your group back...

Newmarket, Canada
Reviewed 4 weeks ago via mobile

Wonderful experience. Hotel was beautiful decorated for Christmas. Staff was wonderful and treated us like visiting royalty. Dining at the Tiara restaurant was an absolute delight. Our room was a king size deluxe with a fireplace and river view. Delightful once again. We're booked to return from Christmas Eve to Boxing Day.

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Helpful?
Thank Matt B
Lily K, General Manager at Queen's Landing, responded to this review

Hello Matt - thank you for your post here on TripAdvisor following your recent stay at Queen's Landing! It sounds like you had a wonderful getaway and you enjoyed the "royal treatment." We are so pleased that you will be coming back to see us again - it is a magical time here over the holidays. Looking forward to welcoming...

Ontario, Canada
Reviewed 4 weeks ago

We came to Queen's Landing to celebrate my birthday and for a weekend of wine-tasting. We had heard great things about the hotel and wanted to check it out for ourselves. The entrance is quite lovely and inviting. The staff are the best feature of the hotel. Our room looked OK but the carpet was old and the fireplace we...

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Helpful?
1Thank SonjaMD
Lily K, General Manager at Queen's Landing, responded to this review

Dear valued guest: Thank you for sharing your feedback here on TripAdvisor. We always appreciate hearing what our guests experienced while here in the hotel. We thank you for your compliments on the staff and hotel in general. We are in the process of upgrading carpeting in our guestrooms and public areas in 2017 as it has been a very...

Reviewed 4 weeks ago

If you prepare a Christmas meal or entertain during the festive season, and decorate your home - you can't miss CHRISTMAS IN NOVEMBER. The first event held this year was fabulous - not to be missed. Hotel staff right from reservations to the departure were amazing. The NOTL Vintage Hotels were beautifully decorated for the season. The events with Lynn...

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Helpful?
Thank Bruce T
Lily K, General Manager at Queen's Landing, responded to this review

Hello Bruce! It was so great to read your post and remember the fabulous time that we all had together for our first ever "Christmas in November." It was truly our pleasure hosting this event and participating with the guests over the weekend. The value of the package was extraordinary and having Chef Lynn Crawford and Karl Lohnes here to...

St. Catharines, Canada
Reviewed 5 weeks ago

I don't know about you, but it's one thing to book a venue for a special Dinner Party once and enjoy it, but quite another statement is made when that same venue is repeatedly booked a second or third time for the same event! Returning bookings speak well of a great overall experience had by any group. Our recent Christmas...

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Helpful?
1Thank karlenemarkham
Lily K, General Manager at Queen's Landing, responded to this review

Hello Karlene: What a great post here on TripAdvisor - thank you so much for sharing your experience at Queen's Landing. We appreciate hosting your holiday party each year and the staff look forward to seeing your guests. Angie and Iris both reported that you were a pleasure to work with! Have a wonderful holiday season! See you next year!...

Caledonia, Canada
Reviewed 5 weeks ago

The rooms at Queen's Landing, while all different, are all beautiful. You feel like a queen! Every staff member, from the guys delivering coffee, wait staff in the Tiara room, front desk and upper management are all incredibly helpful, pleasant and courteous

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Helpful?
1Thank kelliebyers
Toronto, Canada
Reviewed 11 December 2016

Lovely hotel, very, very helpful staff from the front desk through to maid service, in fact I can't think of a hotel I have stayed at where the staff were more helpful. Dinner was excellent, the rooms were well appointed, nice fireplace, very comfortable beds. I have stayed at other Vintage properties and I like this the most.

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1Thank Jaxdulac
Burlington, Ontario, Canada
Reviewed 7 December 2016

I have booked our corporate Christmas party at the Vintage Hotels in Niagara-on-the-Lake sereral times over the last 10 years, and have never been disappointed. The staff is top notch, the service is outstanding, and the venues are beautiful and grand! Last weekend, we celebrated at the Queen's Landing, and Angie Burnett and Emily Dietrich were very helpful and ensured...

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Helpful?
1Thank Georgina C
Lily K, General Manager at Queen's Landing, responded to this review

Hello Georgina: Thank you for your post here on TripAdvisor following your holiday party at Queen's Landing. It sounds like your event was perfect and the team was very happy to take care of your guests during the holidays. I will be sure to let Angie and Emily know how pleased you were with everything! All the best for 2017!...

Reviewed 7 December 2016 via mobile

The food presented to our troupe, courtesy of Executive Chef Marc Lyons, of The Queens's Landing, was simply artistry on a plate. Paired with 4 different wines from Stratus = Perfection !!! The decor and setting at Stratus Winery was sublime !!! 👍🏻❤️

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Helpful?
Thank Ginger Y
Lily K, General Manager at Queen's Landing, responded to this review

Hello Ginger - thank you for sharing your experience with our Vintage Hotels off site catering team at Stratus. It is truly amazing that our mobile kitchen team partners with our local wineries so guests can experience the Queen's Landing experience outside of the hotel. Thank you for your compliments on Chef Marc's "artistry on a plate." That is the...

Pittsford, NY
Reviewed 30 November 2016 via mobile

Stayed for 3 nights this past weekend as a couples get a way for my boyfriend's birthday. The hotel itself is lovely and was very tastefully decorated for the holidays including many lovely purple roses. We stayed on a dining package that was to include a $50 dining credit each night. It wasn't until we got there that we learned...

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Helpful?
Thank dancergirlmom
Lily K, General Manager at Queen's Landing, responded to this review

Dear valued guest: We wanted to thank you for sharing your recent experience here at Queen's Landing. We take all guest feedback seriously and wanted to respond to your post. We do offer many packages that include different meals, food and beverage credits as well as in-room wine amenities and spa packages. Guests have the option of booking a package...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms. ... more   less 

Additional Information about Queen's Landing

Address: 155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $221 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Queen's Landing 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Queen`s Landing Hotel Niagara-On-The-Lake
Queens Landing Niagara Lake
Queens Landing Hotel
Hotel Queens Landing
Hotel Style:
#1 Business Hotel in Niagara-on-the-Lake
#2 Family Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#3 Luxury Hotel in Niagara-on-the-Lake
#3 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Queen's Landing staff and other travellers.
6 questions
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Questions? Get answers from Queen's Landing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep an eye out for travelzoo vouchers.”
 of 5 bubbles psanton, 8 Jan 2017 | Read review
“This Hotel looks expensive, but is actually affordable.”
  • View of the stage area
 of 5 bubbles Latintwistgirl, 4 Jan 2017 | Read review
“Choose a room with a fireplace: it certainly adds to the ambiance. The lake view, on the other hand, was not very impressive.”
 of 5 bubbles mreibarkh, 3 Jan 2017 | Read review
“We chose an upgrade suite with river view on second floor .This is a recently renovated room and is beautiful The area was quiet at night.”
 of 5 bubbles F8200GGmaryg, 27 Dec 2016 | Read review
“Ask for water view that is not obstructed by the building.”
 of 5 bubbles SonjaMD, 20 Dec 2016 | Read review
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