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124 on Queen Hotel and Spa

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124 on Queen Hotel and Spa
124 on Queen Hotel and Spa
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433 Reviews from our TripAdvisor Community

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There are newer reviews for 124 on Queen Hotel and Spa
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Showing 427: English reviews
Belford, Northumberland
Reviewed 7 January 2017

And we loved this place. From arrival to departure, we only stayed overnight, the staff were polite, welcoming and professional. The room was very tastefully decorated and spotlessly clean with excellent facilities (coffee machine, full size hairdryer, very good toiletries and loads of towels). The bathroom was a very good size with a big shower and twin sinks. The bed...

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Helpful?
Thank Dorcus_8
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you for making 124 on Queen your 'home away from home' during your visit to beautiful Niagara on the Lake, we truly appreciate it! I am thrilled to hear you enjoyed every aspect of your stay from our spotless rooms to our wonderful amenities. I will be sure to passalong your kind words, we look forward to welcoming you...

Brechin, Canada
Reviewed 1 January 2017

My wife & mother & I have stayed here 3 times. Always for New Years & in the same 2 bedroom suite. Firstly, this place is awesome, very unique, staff are incredible & it is well run with a couple exceptions We love it here however won't stay here next year. So what's my beef ??? The 2 bedroom suite...

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Helpful?
3Thank Jim H
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for sharing your experience with us. Please accept my sincere apologies for the recurring issue, it is truly unacceptable. I have followed with our maintenance team regarding the door and they have found a permanent solution. I am confident that it will no longer be a hindrance. Please contact my directly so we can discuss your...

Georgina, Canada
Reviewed 29 December 2016

You can't beat the location of this place, that's for sure. My wife decided to take me for my birthday to NOTL, we always enjoy going to a few of the wineries, and visiting for a day or two. This was my first experience with 124 on Queen. It was a Thursday night, 3 days before Christmas, so not very...

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Helpful?
Thank Paul S
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you for taking the time to share your experience, we truly appreciate it! I'm so sorry to hear you did not sleep well during your recent visit. The room you stayed in has been "off market" since your departure as we are waiting on a part for the heating system. Although one of our team members did provide you...

Cleveland, Ohio
Reviewed 24 December 2016

While it's a little early to start the review process, I'm a firm believer that the booking process is the first step in determining whether a hotel/inn is committed to positive, informative customer service. I just booked a studio suite for my 25th wedding anniversary. Kia was gracious, informative and helpful while giving me details about the "Explore Your Senses"...

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Helpful?
Thank lablue17
Lisa M, Director of Guest Service at 124 on Queen Hotel and Spa, responded to this review

Wow, thank you so much for taking the time to share your booking experience! Kaya has been a marvelous addition to our team this year, she will be absolutely thrilled to hear about your wonderful comments. We look forward to making your 25th wedding celebration extra special! Yours in Hospitality, Lisa Baumgartner

Reviewed 14 December 2016 via mobile

My wife and I visited Niagara a couple weeks back. This was our second time staying at 124. The hotel location is amazing, parking is easily accessible and the beds are a 10 out of 10. The staff is very welcoming, offering you tea,coffee or water when checking in. We did the spa on the Saturday and we both had...

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Helpful?
Thank Rob S
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for staying with us once again! I am thrilled to hear you enjoyed every aspect of your stay with us, from our luxurious beds to our #1 spa. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner

Reviewed 14 December 2016 via mobile

We had a spectacular stay at 124 on Queen. The staff was incredibly friendly and offered many tips to make our first visit to the area memorable. They even surprised us with a darling ornament to celebrate our recent wedding. The hotel accommodations and spa were both classy and cozy! We'll definitely return again!

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Thank Jenna R
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you for choosing 124 on Queen Hotel & Spa to celebrate your "mini-moon!" I will be sure to pass along your kind comments to the team. From everyone here at 124 on Queen, we wish you a life time of happiness. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner

Chagrin Falls, Ohio
Reviewed 7 December 2016

This is an upscale spa with a clean, modern interior and excellent staff. We both had a manicure and pedicure. The estheticians were engaging and the treatments very good. We will definitely return to this spa.

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Thank Divehpu
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you for taking the time to share your experience. I'm thrilled to hear you enjoyed your spa treatments! We look forward to seeing you again soon. Yours in Hospitality, Lisa Baumgartner

Ontario, Canada
Reviewed 3 December 2016 via mobile

Stayed for 2 night in late November. The staff were very friendly and very helpful. We got a couples massage which was amazing. The rooms are very large and newly renovated. This hotel is right in the middle of the main street which allows you to walk to any shop or restaurant. You can't miss if you book at this...

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Helpful?
Thank mlogan_70
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for taking the time to share your experience, we truly appreciate it! I'm thrilled to hear we exceeded your expectations. We will be putting out a new spa menu in the new year, you'll have to return and try some of our new treatments! We look forward to welcoming you back again soon! Yours in Hospitality,...

Kitchener, Ontario, Canada
Reviewed 2 December 2016

Wow, just wow, stunning loft and everything you need within walking distance. Fantastic spa and staff, very helpful friendly, clean and the beds are so comfortable !! We had an amazing weekend and I would certainly stay again

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Thank Diane G
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

I'm so happy to hear you enjoyed every aspect of your stay, from our one of a kind guest rooms to our relaxing spa. I will be sure to pass along your kind comments to the rest of the team. From everyone here at 124 on Queen Hotel & Spa, we wish you safe travels and we look forward to...

London, ON
Reviewed 1 December 2016

Book this place for a girl weekend and it was fantastic. We had a one bedroom suite with pull out sofa bed, beautiful kitchen with full stove, fridge, microwave and dishwasher. Couldn't have asked for more. Ours was off King St. Just a half block stroll to the main shopping street of Queens and all the beautiful shops. We were...

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Helpful?
Thank Kare66
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for taking the time to share your experience with us! I am thrilled to hear your girls getaway was a success! Our villas are truly one of a kind and perfect for some R&R with the girls! We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Unsurpassed luxury awaits you at 124 on Queen Hotel & Spa. Choose from a range of stylish accommodation options including deluxe rooms and multi bedroom villas and enjoy five diamond service that will exceed your expectations. Situated on the main street of Old Town, the heart of Niagara on the Lake is just steps away, and our exceptional Concierge Team is ready to assist you with every request. Stay fit in our 24-hour fitness facility, or relax at our world class Spa at 124. 124 On Queen offers a wide range of amenities to all our guests along with daily cleaning services and 24-hour reception. Each room is also full of special touches to make your stay as enjoyable as possible. 124 On Queen Hotel & Spa is located 30 minutes from Niagara Falls and 90 minutes from downtown Toronto. Come enjoy the Niagara on the Lake lifestyle in style - only at 124 on Queen. ... more   less 

Additional Information about 124 on Queen Hotel and Spa

Address: 124 Queen Street, Niagara-on-the-Lake, Ontario L0S1J0, Canada (Formerly The Victorian Villas Boutique Suites)
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $220 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — 124 on Queen Hotel and Spa 3.5*
Number of rooms: 28
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from 124 on Queen Hotel and Spa staff and other travellers.
7 questions
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Tampa, Florida
5 months ago

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Questions? Get answers from 124 on Queen Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have only seen a couple of rooms but would think all rooms are equally as luxurious”
 of 5 bubbles sheilabarnes2016, 10 Jan 2017 | Read review
“Niagora on the Lake is a quiet little town so even a room on the front is no problem.”
 of 5 bubbles Dorcus_8, 7 Jan 2017 | Read review
“Rooms above the stores & restaurant are incredibly noisy from 7 am to midnight.”
 of 5 bubbles D9726EIjimh, 31 Dec 2016 | Read review
“The Loft was beautiful”
 of 5 bubbles 244DianeG244, 1 Dec 2016 | Read review
“Do your research if you need a bigger room, or need elevator access.”
 of 5 bubbles E_and_S_Toronto, 23 Nov 2016 | Read review
5 of 5