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Harbour House Hotel

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Harbour House Hotel
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1,156 Reviews from our TripAdvisor Community

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Showing 1,144: English reviews
Buffalo, New York
Reviewed 24 December 2016

If you are looking for a small personal touch Inn for a nice get-away, this is a place to check out. This was our second visit, first to celebrate our 25th and this time with some other couples to tour the area. Hotel is a small place in terms of rooms (36) however the personal touches, gracious staff, nautical themed...

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Helpful?
Thank JSAMMM
Jamie D, General Manager at Harbour House Hotel, responded to this review

Great review ! Thank you for taking the time to share your positive feedback so other guests know they are preparing for a spectacular time here.

Reviewed 23 December 2016

Unbelievable service! Receptionist arranged an upgraded room with fireplace & Jacuzzi as knew it was our anniversary (even though Travelzoo pkg Early check-in honored, great king room with fireplace, Jacuzzi, separate shower & even river view. Complimentary wine & cheese hour was lovely in front of a roaring fire. Then got back to room to find a card, cookies &...

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1Thank pammt2015
Jamie D, General Manager at Harbour House Hotel, responded to this review

Im very glad you enjoyed your anniversary with us. We take pride in making our guests feel welcome and special, especially for celebrations. It sounds like we may see you for 33rd I look forward to greeting you .

Reviewed 20 December 2016

My wife and I really liked this place, staff was super friendly and took their time to talk to us and tell us the activities around the area. The place was very clean, well put together and had the TV on with holiday music upon arrival. A nice touch. The only reason I did not give it 5 stars is...

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Helpful?
Thank Mohammed A
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. We take pride in our building and cleanliness is certainly top of our list. We have a HDMI cable now upon request. See you again.

Mississauga
Reviewed 7 December 2016

We planned an overnight visit to the Niagara region, and stayed at the Harbour House Hotel. We explained that we were two friends, and they set up the room with two twin beds - nice! The room was very spacious, with a TV and a gas fireplace - we really enjoyed sipping on Niagara wine, watching a movie, and having...

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Thank VNKSmith
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. I am glad you enjoyed your stay with your friends, and we certainly invite you back to join us again. See you soon.

Toronto, Canada
Reviewed 2 December 2016

This hotel was wonderful! Everything from the service to the room, cleanliness, and food was above par! My hubby and I stayed in room 203, and we enjoyed the view, space and decor. It was also really quiet, so we slept well! And the best part? We hardly used out car! The reception helped us book restaurants, and we had...

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Thank Tiffanie C
Jamie D, General Manager at Harbour House Hotel, responded to this review

Free Shuttle is a bonus Great Review. I couldn't have written it any better. We are so happy your enjoyed your time with us, and hearing you will be back is important to us. See you soon

Mississauga, Canada
Reviewed 29 November 2016

The staff is discretely attentive...just what we were looking for...to be noticed when needed but invisible most of the time. If you are looking for someplace to take that someone special, this is it! LOVE IT- would return in a heartbeat.

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1Thank MaryC12345678
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. Your experience sounds like many of our returning guest. Just enough attention from my team, but also enough space to enjoy the property on your own timeline and guidelines. Being away from home but feeling like at home.

Reviewed 27 November 2016

We booked this at the last minute, and were lucky it was outside of festival season so were able to get one of their two pet-friendly rooms. We don't usually take our golden with us as she's too big for many pet-friendly hotels. We felt right at home, everyone including the other guests were so friendly. The room was perfect...

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Thank canadianfamily2
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. We are glad you were able to bring your 4 legged family member with you. We take pride in taking care of families that require dog friendly rooms. Look forward to seeing you again soon.

Pickering, Ontario
Reviewed 25 November 2016

This was our second visit to Harbour House. We spent two nights for our honeymoon. In addition to having the honeymoon suite which was very nice, we also ordered sparkling wine and chocolate strawberries the first day and a cheese tray the second day. We were too late returning from our journeys to enjoy the cheese tray so they packed...

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Thank pickeringgal
Jamie D, General Manager at Harbour House Hotel, responded to this review

This was a nice review to read. You were able to cover some of our most positive perks for our property. Complimentary shuttle service, great team and our complimentary wine reception to all guests. See you again soon.

Reviewed 23 November 2016 via mobile

I was supposed to be staying at queens landing but due to an issue with the plumbing in my room and the hotel being fully sold out I was moved to harbor house - I wasn't toooo happy at first but after checking in I was pleasantly surprised - warm and welcoming at check in , nice friendly people ,...

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Thank Muhammad M
Jamie D, General Manager at Harbour House Hotel, responded to this review

What an amazing read ! Im sorry about the way you had to find out about us, but in many ways this is how we end up with so many returning guests. Once you stay here its hard to want to stay anywhere else in town. Look forward to seeing you this summer

Regina, Canada
Reviewed 20 November 2016 via mobile

My husband and I went for a short getaway to the Niagra area for some relaxation, good food & wine, and peaceful surroundings. Well....we certainly received that at Harbour House. We will, without a doubt, be back to this perfect little hotel! The service was outstanding....anything to make our stay comfortable from parking our car, offering a free driver to...

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Thank Edwina B
Jamie D, General Manager at Harbour House Hotel, responded to this review

Your title of your review says it all ! " just perfect " is how we feel about our property.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $227 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Hotel Style:
#1 Spa Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Harbour House Hotel staff and other travellers.
12 questions
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Questions? Get answers from Harbour House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 302 which looked out on the street but was very quiet. It was a good size with a full bathroom with jetted tub.”
 of 5 bubbles Face1234, 6 Mar 2017 | Read review
“Ask for a harbour view.”
 of 5 bubbles BadKtty, 25 Feb 2017 | Read review
“All rooms are large and none will disapoint”
 of 5 bubbles pmc245, 23 Feb 2017 | Read review
“Take a shower early!”
 of 5 bubbles matttG8280TJ, 21 Feb 2017 | Read review
“So far, we've always had a good room.”
 of 5 bubbles rgwhitecan, 14 Feb 2017 | Read review
5 of 5