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04/02/2018 05/02/2018
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    Best Western Colonel Butler Inn

    278 Mary Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
    +1 877-959-5093
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    04/02/2018 05/02/2018
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    US$97
    US$88
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    Traveller (36)
    Room & Suite (25)
    Dining (5)
    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    Babysitting
    3.0 Star Hotel
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (576)
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    1 - 5 of 559 reviews

    Reviewed 5 days ago

    Second stay here for us, this time in a junior suite. Nice to have the extra space and since it was January the fireplace added to our comfort. I believe they are updating this hotel as the breakfast room was really well done. Our suite...More

    Thank F L
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded yesterday

    Hello F L, thank you for sharing a review of your recent stay with us. You are absolutely correct that we are updating the hotel: Last year we repaved our parking lot and constructed new fencing as well as updated the breakfast room. As we...More

    Hotel's Favourite
    Reviewed 3 December 2017

    We were at Niagara On the Lake for the Christmas Homes tour and thn the evening Candlelight Stroll. The hotel is about 5 blocks from the Main Street in historic downtown so was an easy walk to the evening stroll. That saved having to find...More

    1  Thank Barb2427
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 9 December 2017

    Hello Barb2427 thank you for sharing a review of your most recent stay with us & for your kind words about our team here. The Candlelight stroll is a really lovely way to start the holiday season off and despite there being no snow this...More

    Reviewed 2 weeks ago

    If you are coming to the Niagara-on-the-Lake area, this hotel is perfect. Great location, very clean and an awesome staff. Have stayed at this location a couple different times and this will be our "go-to" hotel whenever we are in the area.More

    Thank Cindy H
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 1 week ago

    Hello Cindy H, thank you for sharing a review of your most recent stay with us at the Colonel Butler Inn. I'm pleased that you had a great stay and consider us your "go-to" when visiting Niagara-on-the-Lake. We are currently upgrading our rooms and breakfast...More

    Reviewed 2 weeks ago

    We stayed here en route to visit family elsewhere. Room was clean, quiet and a comfortable bed. The breakfast, while basic hotel breakfast, did offer gluten free breads etc. On request. This is great for us as gluten free is necessary, alergies, and not usually...More

    Review collected in partnership with Best Western
    Thank Ivan F
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 1 week ago

    Thank you for the review Ivan F. I'm glad that you found the rest and relaxation you needed during your stay this holiday season. Our breakfast is being upgraded this month to include hot items and I'm pleased that we were able to accommodate your...More

    Reviewed 3 weeks ago

    Great place to stay. Only thing I would recommend is updating the look and feel of the hotel. For the price, I think a update is needed. Front desk staff are always amazing and rooms are always clean. Thanks for another great stay.More

    Review collected in partnership with Best Western
    Thank micheller872017
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 1 week ago

    Thank you for your kind words about our team here, I'm pleased that you enjoyed your stay. I am delighted to tell you that our room renovations have officially commenced and are projected to be complete by mid February. I hope that you'll be able...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$95 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Niagara-on-the-Lake
    • #8 Business Hotel in Niagara-on-the-Lake
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 26
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Travelocity, Hotels.com, Priceline, getaroom.com, Orbitz, Evoline ltd, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Colonel Butler Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara-on-the-Lake
    • Also Known As
    • Best Western Colonel Butler Hotel Niagara-On-The-Lake ,
    • Best Western Niagara-On-The-Lake ,
    • Niagara-On-The-Lake Best Western
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    Traveller (36)
    Room & Suite (25)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (18)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    mimipease
    19 May 2017|
    Answer
    Response from Kyle B | Property representative |
    Hi there mimipease, thank you for your question. There is a charge of $25 per night to cover extra cleaning necessary. Our hotel has only one pet-friendly room so please be sure to call us to confirm availability prior to... More
    0
    Votes
    Ashlynn P
    24 January 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. I think they should accommodate you. Have fun !
    0
    Votes
    normnchris2016
    17 January 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. Contact management
    0
    Votes
    Room Tips
    "Junior suite is a nice upgrade if you want a bit more space"
    Read review
    "Not sure there would be a bad room, except the one right by the lobby and the breakfast nook - possibly be a..."
    Read review
    "Best for adults, the Sand Trap right down the street is great!"
    Read review
    "There is no elevator, so pick the first floor if you don't wish to climb stairs or tote luggage!"
    Read review
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