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    Best Western Colonel Butler Inn

    278 Mary Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
    +1 877-959-5093
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
    US$152
    US$139
    SAVE US$13
    US$143
    US$139
    Traveller (36)
    Room & Suite (25)
    Dining (5)
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    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Colonel Butler Inn
    Special Offer: BOOK DIRECT AND SAVE
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    Sterling Inn & Spa
    1,636 reviews
    #1 of 128 hotels in Niagara Falls
     
    Country Inn & Suites By Carlson, Niagara Falls, ON
    2,568 reviews
    #3 of 128 hotels in Niagara Falls
     
    Shaw Club Hotel
    951 reviews
    #3 of 15 hotels in Niagara-on-the-Lake
     
    Oban Inn, Spa and Restaurant
    592 reviews
    #10 of 15 hotels in Niagara-on-the-Lake
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (548)
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    1 - 5 of 531 reviews

    Reviewed yesterday

    We had a fantastically wonderful stay at the Colonel Butler Best Western in Niagara-on-the-Lake. The rooms were great and the staff was outstanding. We fully intend to stay there when next we go to the Shaw Festival.

    Review collected in partnership with Best Western
    Thank desolom
    Hotel's Favourite
    Reviewed 3 September 2017

    Wonderfully friendly and knowledgeable front desk staff. Very clean rooms and surprisingly better than most Best Western hotels. The location was central to city center, restaurants and theatre. Very short drive to wineries and only 30 minutes to the falls. Better to stay there than...More

    1  Thank Robert S
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 5 September 2017

    Hello Robert S, I really appreciate that you took the time to leave a review and for your generous compliments about our team and property. We all take great pride in being able to provide the best possible experience for each guest that stays with...More

    Reviewed 3 days ago

    to sum it up, a 100$ room anywhere else in North America for 300$/night in Niagara on the Lake. The room was fine but not worth 300$/night. Service was great and the location was a bit outside the downtown area. Hotel's in downtown Toronto are...More

    Review collected in partnership with Best Western
    Thank Fulltimer52
    Reviewed 5 days ago

    Smaller hotel with extremely friendly staff. Hotel was walking distance to restaurants and shopping in Niagara on the Lake. Rooms were nice and clean. The hotel is only 2 storey so all rooms are easy to get to. There is no elevator service to top...More

    Thank George S
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 3 days ago

    Hello George S, it was a pleasure having you and your party stay with us, it was nice to see old friends keeping in touch and enjoying getting together. I'm happy that you had great weather to enjoy the golfing and patio social time. I...More

    Reviewed 1 week ago

    Beautiful on the outside, typical older small rooms on the inside. Probably the most friendly staff I have ever been around, even the breakfast servers were super friendly! Nice beds, clean rooms, great breakfast and the great staff are the pluses. Long walk into town...More

    Thank BillyBob66
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 3 days ago

    Hello Billybob66, thank you for letting us know about most recent stay here at the Best Western Colonel Butler Inn. Thank you so much for your lovely words about our team, it is great to know that the team's efforts do not go unnoticed. We...More

    Sterling Inn & Spa
    1,636 reviews
    #1 of 128 hotels in Niagara Falls
     
    Country Inn & Suites By Carlson, Niagara Falls, ON
    2,568 reviews
    #3 of 128 hotels in Niagara Falls
     
    Shaw Club Hotel
    951 reviews
    #3 of 15 hotels in Niagara-on-the-Lake
     
    Oban Inn, Spa and Restaurant
    592 reviews
    #10 of 15 hotels in Niagara-on-the-Lake
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$97 - US$239 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Niagara-on-the-Lake
    • #7 Family Hotel in Niagara-on-the-Lake
    • #8 Business Hotel in Niagara-on-the-Lake
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 26
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Best Western, TripOnline SA, Cancelon, Orbitz, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Colonel Butler Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara-on-the-Lake
    • Also Known As
    • Best Western Colonel Butler Hotel Niagara-On-The-Lake ,
    • Best Western Niagara-On-The-Lake ,
    • Niagara-On-The-Lake Best Western
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    Traveller (36)
    Room & Suite (25)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (17)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
    Shaw Club Hotel
    951 reviews
    1.36 km away
     
    Country Inn & Suites By Carlson, Niagara Falls, ON
    2,568 reviews
    17.69 km away
     
    Sterling Inn & Spa
    1,636 reviews
    18.01 km away
     
    Oban Inn, Spa and Restaurant
    592 reviews
    1.12 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .98 km away
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    Ask a question
    Questions & Answers
    mimipease
    19 May 2017|
    Answer
    Response from Kyle B | Property representative |
    Hi there mimipease, thank you for your question. There is a charge of $25 per night to cover extra cleaning necessary. Our hotel has only one pet-friendly room so please be sure to call us to confirm availability prior to... More
    0
    Votes
    Ashlynn P
    24 January 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. I think they should accommodate you. Have fun !
    0
    Votes
    normnchris2016
    17 January 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. Contact management
    0
    Votes
    Room Tips
    "Best for adults, the Sand Trap right down the street is great!"
    Read review
    "There is no elevator, so pick the first floor if you don't wish to climb stairs or tote luggage!"
    Read review
    "Ask for first floor if stairs are a problem"
    Read review
    "FYI -- this hotel has 2 floors but no elevator."
    Read review
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