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Hilton Garden Inn Niagara-on-the-Lake

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Hilton Garden Inn Niagara-on-the-Lake
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1,196 Reviews from our TripAdvisor Community

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Showing 1,166: English reviews
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Rochester, NY, United States
Reviewed 2 days ago NEW

The hotel is in a great location with easy access to the QEW. The staff are friendly yet professional. The rooms are tastefully decorated and clean. When we asked for extra coffee, they brought it right away. This is a good deal for the price.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sharon H
Great Falls, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016

Our stay Oct 11-15, was made very enjoyable by all of the staff with whom we interacted. I must single out Margaret, who did a very nice job on our rooms, and has a charming personalty. There are lovely landscaped gardens, with an outdoor seating area. Pool and gym looked good, we did not use them. All areas of the...

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1Thank Mary1919
About Hotel's Favourite Review
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Mary1919, Thank you for the great review. We are so happy you and your family enjoyed their stay with us! We look forward to welcoming you back again soon! If you need anything in the future please don't hesitate to reach out to me directly. With Warm Regards, Leea Sawyer leea.sawyer@Hilton.com

Reviewed 5 days ago NEW

The hotel was very clean and modern, staff was very friendly and helpful and answered any questions that we had...the kids enjoyed the pool and hot tub and the exercise room was very clean and easy to access...our room was very nice and clean - beds were a bit on the hard side but still a very nice stay....

Review collected in partnership with Hilton Garden Inn
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Thank 257lilyh
Reviewed 6 days ago NEW

Excellent hotel. Rooms recently refurbished and very impressed. Very large and modern. Entire hotel was clean. Staff were great. Breakfast was very good. For a set price, you order whatever you want as far as eggs and meat. Fruit, bread, waffles are at the buffet

Review collected in partnership with Hilton Garden Inn
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Thank Barbara H
Ottawa, Canada
Reviewed 6 days ago NEW

The hotel is located right off the QEW and across from a small food court with Tim Horton's, Wendy's, Pizza Pizza, etc. It is also about 3 minutes drive from the Niagara Outlet Mall. The room/washroom was clean and well-appointed. I found the on-site restaurant to be very convenient especially for breakfast which was very good. The check-in and out...

Review collected in partnership with Hilton Garden Inn
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Thank Hisham E
toronto, Canada
Reviewed 1 week ago NEW

The hotel is in excellent condition, very quiet to rest and relax, and it is located very close to outlet collection mall. Beautiful lobby. Very clean rooms, I will be back soon with my family very soon.

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Thank martasI3609KR
Toronto, Ontario
Reviewed 1 week ago

I wanted a place to escape real life for a weekend, and this place was great! It's kinda in the middle of no where (perfect for my purposes) but a short drive (or expensive cab) to great restaurants. (No pizza place would deliver here though :( ) The Jacuzzi was everything I hoped it would be, and the room was...

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Thank jvilcius
Edmonton, Canada
Reviewed 2 weeks ago via mobile

This is a nice hotel close to the outlet store and highway. The check-in/check-out process is quick and efficient. I had trouble during the first night as my bed was too soft and I sank in the bed! Woke up with a sore back but when I told front desk about this, they are apologetic and attended to it right...

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Helpful?
Thank IL0v3t0Trav3l
Denver, United States
Reviewed 3 weeks ago

A great place to stay for a quick visit to the Outlet Collection Niagara, a family gathering or business meeting close to the Niagara Falls border, offering clean rooms, service with a smile and good restaurant on the premisses, the Hilton Garden Inn Niagara on the lake makes for a great place to stop and smell the roses. Located at...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cornelis V
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Cornelis V, Thank you so much for your amazing review! It is an absolute delight to hear that you enjoyed your stay with us in every aspect. We look forward to welcoming you back with smiles on our faces! Warmest Regards

Buffalo, NY
Reviewed 3 weeks ago

This is the 3rd time staying at the Hilton Garden Inn. Everything was perfect. Rooms recently renovated. Staff was friendly, Lobby had fresh coffee, rooms were very clean. A short ride into the town of Niagara on the Lake. Will come back again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank LJC48
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear LJC48, Thank you for your review! We are so glad that everything was perfect and that staff was friendly. It is a pleasure to hear that you enjoyed your stay with us. We look forward to seeing you again! Warm Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 

Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $124 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Niagara-on-the-Lake staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Niagara-on-the-Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side rooms overlook a wooded area”
 of 5 bubbles homeandawaygames, 12 Jan 2017 | Read review
“do electronic check in before the visit”
 of 5 bubbles 80uncleted, 30 Nov 2016 | Read review
“Generally quiet. I always prefer to be on higher floors, away from traffic streets/roads”
 of 5 bubbles Mary1919, 14 Nov 2016 | Read review
“Rooms facing the back are quieter”
 of 5 bubbles SueChef20, 24 Oct 2016 | Read review
“Watch out for the odd numbered rooms that overlook the air conditioners”
 of 5 bubbles PatsyCanuck, 15 Oct 2016 | Read review
5 of 5