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Hilton Garden Inn Niagara-on-the-Lake

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Hilton Garden Inn Niagara-on-the-Lake
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1,155 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Niagara-on-the-Lake
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Showing 1,126: English reviews
Niagara-on-the-Lake, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2016

The location is great for taking in the Niagara Region. Close to the outlet centre and several vineyards. If you're there for business, quiet rooms and helpful staff. The price was right for the quality. Easy access to the QEW.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Lynn P
Toronto, Canada
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 February 2016

Its right off the Queenie, You don't waste time getting your vacation started. Parking is ample and free. Prices do not include a breakfast. You can get one for an additional $15.00 Rooms are standard. The mattresses are firm and the pillows are good. Each room has its own fridge and microwave and a Kuerig coffee maker. A good selection... More 

Helpful?
2 Thank Samson T
Heather H, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. Our team are always ready to assist you during your stay to ensure that have a relaxing stay. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Heather Howkins... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2016

All the amenities were perfect and the restaurant service during dinner and breakfast was outstanding. Great job guys! Prices are reasonable for rooms and excellent for dinner. Quality of food is A+ and value too. I will recommend this hotel to all of my friends and family. Last but not least; it is located in front of the biggest outlet... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Luis A
Hawarden, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 February 2016

We stayed in the hotel in September and enjoyed the hotel. The staff were helpful and suggested some good places to visit. the rooms were quite spacious but not huge, the beds was very comfortable. a nice touch from the hotel was free drinks and cookies in the lobby i would have preferred to have been a bit closer to... More 

Helpful?
1 Thank Slipperyf1sh
Cardiff-by-the-Sea, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 February 2016 via mobile

Stayed here on my cross country Tesla trip. Love that they have a free EV charger. The hotel was very nice and the room was great - comfortable bed, clean and updated throughout. 2 EV spots that are close to the front door of the hotel.

Helpful?
1 Thank Elaine B
Muskoka, Canada
1 review
Reviewed 11 February 2016

Have stayed at the Hilton Garden Inn for our past 8 visits and always felt like we were at home. Excellent,qualified staff that makes the experience fulfilling. Love the Location.. the new Outlet is across the road, and easy access to Hwy. Coffee and fresh water always available in lobby and lots of lounging areas. This Hotel is worth it!... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sue L
Hamburg, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2016

Staff was fine. Check in was easy. We have stayed at the hotel before and it had been great. This time, the adjustable bed was not adjustable at all. We were on the ground floor at the end and the room was extremely loud. It made sleeping extremely difficult. The room next door would run the water and it sounded... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Kelly M
Heather H, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. At any time during... More 

Toronto, Canada
Level Contributor
232 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 9 February 2016

We arrived on a Friday night after work. We checked in through the app and we were greeted with a room key in no time! Very friendly and efficient staff. We received a call from reception asking if everything was OK about our room. We picked the top floor, facing the woods behind. The room was at the end of... More 

Helpful?
1 Thank 2travelhonies
Heather H, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel relaxing and to your liking. we are working on making some adjustment to our TV channel line up and will be updating our guide shortly. I am sorry for any inconvenience. We look forward to welcoming you back to our hotel... More 

Dundas, Ontario, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 February 2016

we stayed for the weekend on feb 5th and 6th for our grandson's hockey tournament. what a great hotel. the rooms are spotless and is the whole hotel. the staff are very friendly. we would definately recommend this hotel to anyone.

Helpful?
1 Thank Jean Q
2 reviews
Reviewed 3 February 2016

The entrance of this hotel sets the tone for a relaxing stay. Huge windows,glowing fireplace, soft music, and couples chatting at open restaurant/bar area make you feel at home. As in our previous visits, the staff greats you with smiles and prompt attention. The rooms are comfortable and contain everything you need, including a coffee maker, microwave and fridge. Be... More 

Helpful?
Thank Robbie G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 

Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $122 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Cancelon, Hotels.com, Orbitz, Odigeo, Travelocity and Priceline so you can book your Hilton Garden Inn Niagara-on-the-Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Niagara-on-the-Lake staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Niagara-on-the-Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do electronic check in before the visit”
 of 5 bubbles 80uncleted, 30 Nov 2016 | Read review
“Generally quiet. I always prefer to be on higher floors, away from traffic streets/roads”
 of 5 bubbles Mary1919, 14 Nov 2016 | Read review
“Rooms facing the back are quieter”
 of 5 bubbles SueChef20, 24 Oct 2016 | Read review
“Watch out for the odd numbered rooms that overlook the air conditioners”
 of 5 bubbles PatsyCanuck, 15 Oct 2016 | Read review
“Chose a room at the back of the hotel which is away from highway and overlooking the woods”
 of 5 bubbles MrCliff, 6 Oct 2016 | Read review
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