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Hilton Garden Inn Niagara-on-the-Lake

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Traveller (116)
Room & Suite (180)
Dining (15)
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Overview
  • Excellent49%
  • Very good37%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“outlet mall”(101 reviews)
“tim hortons”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Niagara-on-the-Lake
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Niagara-on-the-Lake
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,450)
There are newer reviews for Hilton Garden Inn Niagara-on-the-Lake
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1,411 results
Traveller rating
658
528
163
38
24
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658
528
163
38
24
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All reviewsoutlet mallfridge and microwavetim hortonsnice hotelminute driveeasy accessfront desk staffbreakfast buffetconvenient locationpool and hot tubwine countrycoffee makershaw festivalwine tourqewfallshgi
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241 - 245 of 1,411 reviews
Reviewed 2 March 2017 via mobile

Soon i checked in, the smell of the room was not pleasant. Should smell like fresh not stinky. A water bottle would be nice. Since there is none in the room, i went out to the vending machine, after putted in $2 there's nothing come...More

Thank heni h
Response from Heather H, General Manager at Hilton Garden Inn Niagara-on-the-LakeResponded 3 March 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. We do carry bottle water in our pavilion pantry for $1.00...More

Reviewed 1 March 2017

Fantastic time at Niagara Hilton. We had only booked a double room on the town side, but once there they up graded us to a suite over looking the falls at no extra cost It was an amazing view! The staff were very friendly and...More

1  Thank vanessa k
Reviewed 1 March 2017

Nice location, easy to find. Breakfast buffet available for a price. Hot and cold items. Order taken at table for hot food, help yourself to cereal, pastry, yogurt etc. Room was nice, fairly quiet. Tim Hortons across the street. Outlet mall on other side of...More

1  Thank Sherri W
Reviewed 28 February 2017

Our stay was very enjoyable, staff is always available to recommend a place to eat on site locally, depending on cuisine desired. the Inn is spotless in the process of being renovated. I've stayed here multiple times and the decor was always great with no...More

Review collected in partnership with Hilton Garden Inn
2  Thank joedQ8927JN
Reviewed 26 February 2017

Staff is amazing and extremely helpful and friendly. Rooms are beautiful newly renovated, very modern and well kept. Very good location due to proximity to Niagara falls and outlet malls with easy access to highways. Great Staff !!! Specially Lena - breakfast girl and also...More

Review collected in partnership with Hilton Garden Inn
2  Thank Seema C
Response from Leea S, Front Office Manager at Hilton Garden Inn Niagara-on-the-LakeResponded 9 March 2017

Dear Seema C, Thank you for choosing Hilton Garden Inn Niagara-on-the-Lake for your accommodations. We treasure your wonderful review regarding the stay and greatly appreciate your feedback. Our staff strives hard to build guest relationships and make the guests' stay as comfortable as possible. Moreover,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$124 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara-on-the-Lake
#5 Business Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara-on-the-Lake
#5 Business Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (116)
Room & Suite (180)
Dining (15)
Pool & Beach (3)
Amenities (22)
Business Centre & Event Rooms (7)
Questions & Answers
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MelandClay
23 May 2018|
AnswerShow all 2 answers
Response from hotelhopper1985 | Reviewed this property |
No not that I know of. You could always contact the hotel for more details. When I stayed here I had some events that was locally near the hotel and used my own car to get around so I did not use any shuttle service. Let me... More
0
Votes
VeraVera7
12 July 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
Sorry but I don't really know as we hired a car. I'm sure we saw buses and taxis though.
0
Votes
Room Tips
"King whirlpool rooms worth the extra charge or even better when you get a free upgrade from a regular King..."
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"Food options in the area can shut down a bit early."
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"The higher the better!!"
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"Great patio in the summer to sip on your newly acquired wine from the vineyards!"
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