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Riverbend Inn and Vineyard

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Riverbend Inn and Vineyard
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393 Reviews from our TripAdvisor Community

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Showing 383: English reviews
ERIE
Reviewed 2 days ago NEWvia mobile

Atmosphere and location perfect. Lovely decor in very traditional style. But had to carry bags up big staircase to 2nd fl. Was told at checkout when I suggested a bar on wall for safety getting in and out of deep (slippery) tub that "we have rooms for those people on 1st floor". Just a feeling that since we got deal...

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Helpful?
Thank Joy C
Reviewed 1 week ago

This is a copy of an email I sent to the Inn this week after our stay last Saturday. I will not be returning. Shocking lack of customer service. This Inn is not worth $300 a night. Hello I have been going back and forth about writing about our experience at the Inn on Saturday but after great consideration I...

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Thank Claire W
Riverbendinn, Director of Sales at Riverbend Inn and Vineyard, responded to this review

Claire, thank you for posting this review and bringing this to our attention, as we did not receive your email as you stated you had sent. We are sorry that your room was not to your liking, this is the first time we have had a negative complaint with regards to our beds/mattresses. They are of the highest quality and...

Reviewed 3 weeks ago

The atmosphere was wonderful, peaceful, room size was large, but it lacked cleanliness. We stayed for 2 nights, and when going to sleep the first night, I pulled back the comforter and noticed something white and crusty on the comforter and I could only assume what it was. We called the front desk, and the owner brought us a new...

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Thank Sandra Z
Riverbendinn, Director of Sales at Riverbend Inn and Vineyard, responded to this review

Thank you for taking time to review your stay. We take utmost care in the quality and cleanliness of our rooms. Of course we would always address an issue such as soiled bedding immediately for the health and safety of our guests. This was an unintentional oversight by our housekeeping staff and we have noted it to them so that...

Grafton, Ohio, USA
Reviewed 4 weeks ago

we found this gem through Travelzoo but I would have been happy to pay full price. From the idyllic setting, to the grande yet cozy estate our stay was ideal! Front desk to housekeeping,dining room included, the staff were all friendly and accommodating.Rooms size was definitely spacious with all modern amenities including free wi-fi but we came to unplug so...

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Thank greenlady0
Riverbendinn, Director of Sales at Riverbend Inn and Vineyard, responded to this review

Thank you very much for your kind review. We are pleased that your visit with us was so enjoyable. We look forward to seeing you on your next visit.

Whitby, Ontario, Canada
Reviewed 4 weeks ago

from the time you turn onto the long treelined driveway and see the magnificent old mansion you know you are in for the royal treatment. The staff, from the front desk, waitresses/waiters ,house keeping are all just fantastic. The rooms were very clean and had all amenities, very comfortable beds. All the meals in their restaurant were delicious, served hot...

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Thank JimD549
Windsor, Canada
Reviewed 4 weeks ago

The Riverbend Inn and Vineyard is located just on the outskirts of the quaint town of Niagara on the Lake. The Georgian style mansion is elegant and cozy. Rooms are equipped with modern furnishings accompanied by fireplaces. We ate at the restaurant and found breakfast to be our favourite meal there. The grounds surrounding the inn are breath taking. I...

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Thank Kim I
Hamburg, New York
Reviewed 5 weeks ago via mobile

Had another wonderful stay! We had dinner one night and breakfast each morning at their very nice little restaurant the food was great as was the service. We always feel so welcome here. Rooms are very nice with fireplace and romance. We enjoyed exploring the winery's and returning to the inn for a rest before going out again! Tough life!!...

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Thank Sharon K
Reviewed 24 October 2016

We spent two nights at Riverbend two years ago and are headed back this week. It was a beautiful spot with wonderful accommodations including a fireplace and comfy bed. The bar and dining area is inviting and they serve terrific food. We loved exploring the area and my husband who is a cyclist is taking his bike this time. The...

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Thank Marcia W
Calgary, Canada
Reviewed 23 October 2016

Nice property from the outside but poorly run. it was no consolation knowing that the bed in the room above us squeaked more than ours. After 6 days we wrote in the dust on the dresser "please vacuum". Tried the restaurant the first night but the wilted and brown salad told me not go to there for breakfast but we...

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Thank Surfer16532
Cleveland
Reviewed 21 October 2016

We have traveled to Niagara-on-the-Lake every year for over 30 years and we always enjoy our trip. This visit I snagged a coupon from Travelzoo for this property and it was an awesome deal! The Inn is an old mansion that is absolutely beautiful inside and out. The grounds are superb and overlook 2 vineyards. The gazebo has a lovely...

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Helpful?
Thank Laura M

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Riverbend Inn ; located outside one of the prettiest towns in Canada, along one of the most scenic roads anywhere in the world, stands a Georgian mansion surrounded by 17 acres of vineyards, manicured lawns and gardens, and only minutes from the old town of Niagara-on-the-Lake. Recently restored, all will enjoy the countryside from our bar and restaurant, vineyard patio or settle into one of our individually appointed rooms reflecting our commitment to the finer things in life. Drop by and enjoy a glass of our own Riverbend wine. ... more   less 

Additional Information about Riverbend Inn and Vineyard

Address: 16104 Niagara River Pky, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $173 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Riverbend Inn and Vineyard 3.5*
Number of rooms: 21
Reservation Options:
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Also Known As:
Riverbend Inn And Vineyard Hotel Niagara-On-The-Lake
Hotel Style:
#9 Romantic Hotel in Niagara-on-the-Lake
#11 Family Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Riverbend Inn and Vineyard staff and other travellers.
3 questions
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Questions? Get answers from Riverbend Inn and Vineyard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in room 107 first floor to the back with a view of two other vineyard/wineries. very nice”
 of 5 bubbles greenlady0, 3 Nov 2016 | Read review
“First floor rooms are convenient and close to the dining room. Nice views of the property which are lovely.”
 of 5 bubbles 124marciaw, 23 Oct 2016 | Read review
“rooms facing the rear of the mansion look out over the vineyard.”
 of 5 bubbles 545LauraM545, 20 Oct 2016 | Read review
“If you're even considering a meal in the dining room, a reservation is definitely recommended.”
 of 5 bubbles softheartedhana, 3 Oct 2016 | Read review
“Ask for a room with king size bed overlooking front gardens”
 of 5 bubbles Scrapper775, 26 Sep 2016 | Read review
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