Homewood Suites by Hilton North Bay
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About
Welcome to Homewood Suites by Hilton North Bay. Located downtown near the Lake Nipissing Waterfront, our hotel is a quick walk to shops, restaurants, charming lakefront carousels, and the Discovery North Museum. You'll find banks, major retailers, and other daily conveniences within 5 minutes, and the Jack Garland (YYB) Airport is just 10 minutes away. Explore this beautiful region while you're here for a snowmobile ride or a boat cruise on the Chief Commanda.
Every Pet-friendly suite at our extended stay hotel has a living area, work desk, dining space, and a full kitchen. Connect your devices to complimentary internet, and kick back on the sofa watching the HDTV. Our corner suites feature Jetted Soaker tubs, and our one-bedroom suites offer more space and privacy.
Start your day right with a complimentary hot full breakfast, and join us Wednesday evenings for a complimentary Manager's Reception. Dine on our outdoor patio in the warm summer months.
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The rooms are big, with living room and a kitchenette fully stacked with all possible tools and dishes you need. (Bring your own dishwashing sponge, without it the dishwasher wont fully clean the pans). Induction stoves tops in the room.
Very comfortable beds and pillows. I doubted the cleaning ness of the room (but thats me...) so before I let my kids touch anything I wiped the whole room with my own Lysol wipes. The vanity sink was clogged and they fixed it on the second day. There was a used stick-light hanging in the shower which made me doubt the cleaning of the room a bit more. Due to COVID restrictions there is no room service for your whole stay, which is fine by me. You will get all of your needs met if you ask a staff member. To conclude, we had a great stay and considering the unprecedented times we are in right now, we had a great stay and will highly recommend this hotel. Will be happy to visit again, thank you.
2 Queen beds in a separate room... shower and toilet in their own room, sink and mirror with a clothes closet off the bedroom.
Shower gel, shampoo and conditioner is in wall mounted pump bottles as is hand soap and body lotion.
Entry way has a stainless steel full size GE fridge, a two burner induction cooktop, microwave, deep sink, full size dishwasher, lots of drawers, and pretty much all kitchenware for cooking.
Also has a kettle, and a coffee maker.
Living room has a 3 seater pull out couch/bed, a lazy boy type of chair, rolling coffee table and a footstool.
Desk in bedroom and a large flat screen TV in each room.
Room was very clean and comfortable.
Sheri at check in and check out was the friendliest person in North Bay!
Great asset on the front desk. :)
(Snow removal on this visit was better than my last visit in 2021 thanks)
It seems that there was no housekeeping crew available for the entire weekend. I understand that routine housekeeping is not provided due to COVID19, however, and as stated on the room information sticker, it should be available upon request. On Friday afternoon, we have requested housekeeping to be provided on Saturday, the front desk told us they need 24hrs notice for the service, so we requested to schedule housekeeping for Sunday morning. To make sure the request has gone through, I stopped by the front desk on Saturday evening, but the front desk [evening crew] said they don't typically provide any housekeeping for a 3-nights stay, even upon a request, contradicting both the hotel policy and the promise that we've been given in the morning.Â
To our disappointment, the room was not cleaned on Sunday as well, so we called for fresh towels. However, the front desk told us their short-handed and we need to go downstairs to pick them up. This is all happening on a weekend where the hotel is fully booked, expectedly.Â
Lastly, the sitting area for breakfast is open, but no cleaning services are provided. It's impossible to know which table has been cleaned/sanitized since there's no systematic label management provided. Long lines to get breakfast and empty trays [bread, utensils, yogurts, etc.].
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