Room was clean, furniture was quite modern and nice looking. Staff were helpful, including after we forgot something in the room, and the welcome wine at check-in was a nice and luxurious touch! Can’t think of what they could have done better :) Didn’t pay for the room so not sure about price vs value. Excellent location by ByWard Market, with easy parking.
This hotel is awesome and employees very professional, rooms/bathroom very clean. Love it! I would for sure recommend this hotel and planning to go back soon. The food was also delicious and locations is the best.
Very beautiful, clean rooms. Offers free water, chips, chocolate in room. Very spacious, like an apartment. The closet is very spacious and bright, lots of hangers, place for suitcase, drawers, and good iron. Perfect temperature. Comfy bed.
Our experience at this hotel was very good. The staff were excellent. Two items worth mentioning: 1. Although we had requested parking with our room, when I returned to the hotel around 10:30 PM on a Saturday night, there were no spaces left (in fact, cars were parked in all sorts of weird places around the parking lot, which made it difficult to navigate). I was advised to park in a parking garage that was close by. 2. The hotel was obviously close to a club or restaurant that was playing club music, b/c there was a distinct 'thump' sound until the wee hours. However, since I sleep with a snorer, I wear ear plugs and wasn't bothered by the sound. It is an urban hotel in a busy area, so street/people noise should be expected. (Note: we were on the 8th floor). We liked this hotel and will book again when we are in the Ottawa area.…
In Ottawa, this is better choice for one or two nights for short business or family trip. It is in 20 minutes going to market, national gallery of Canada, Notre Dame Cathedral Basilica, Parliament, and Rideau Canal...
Very well located, steps from Byward Market with many shops, pubs and restaurants. New hotel, well kept, staff very friendly and helpful. Very good experience, I highly recommend. Only downside is parking; limited next to hotel but many other public parking within walking distance.
Overall, I was quite satisfied with my stay and would return again should I require to head back to Ottawa. The one thing that lacked was a weak WiFi in my room, I would hope that this would be acknowledged in good time.
Had 2 recent stays (Sept and Nov) here and the customer service and food was top-notch! Hotel was very pro-active for check-in (on app) and room assignment, offering a great view of Parliament. Unlike a previous stay, service at Copper was impeccable. Breakfast downstairs was also superb, with plenty of food and fresh options! The hotel is convenient to Parliament hill and just at the edge of Byward market.
Staff were very kind. We enjoyed our stay. Bilingual staff perfect for us :) Everything was clean in the room. We had a wonderful view over the ottawa parliament. Nothing was broken or in bad condition! Really enjoyed our stay
The Andaz hotel was a beautiful experience for my husband, our mini Aussie and myself. The room was gorgeous with all kinds of features we enjoyed in our suite. It had a beautiful soaker tub, a powder room as well as a full bathroom and it included free condiments. Our favourite activity we enjoyed was having a lovely drink on the outdoor patio. We had a private sofa with a gorgeous fire, sat under the stars and had a perfect view of the byward market. The service was great and honestly, I can’t think of anything that could have been better. Thank you Andaz Hyatt hotel!