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Holiday Inn Express Hotel & Suites Ottawa Airport

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#29 of 66 Hotels in Ottawa
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Ottawa Airport
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306 Reviews from our TripAdvisor Community

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Showing 296: English reviews
eagle hill, ab
Reviewed 4 days ago NEWvia mobile

great staff! I forgot my mac power cord and they saved it for my return 10 days later. always helpful, always smiling. rooms are clean clean clean, and very quiet. laundry works (soap sold in vending machines), and the whirlpool tub in the presidential suite is quite a treat :) and they liked my crying baby. cookies upon check in....

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Helpful?
Thank bejoicing
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear bejoicing Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your stay in our presidential suite. Our team here at the Holiday Inn pride themselves in the level of service they provide to our guests and the little extras certainly seem to surprise and delight our guests. We look forward to...

Toronto, Canada
Reviewed 1 week ago

Newly built hotel with clean well maintained rooms, complimentary morning breakfast helps a lot if you are in a rush, front office staff is very helpful and courteous. just 10 mts from Airport , great location.

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Helpful?
Thank Jit M
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Jit M Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your stay and our location was to your convenience. Meeting or indeed exceeding guest expectations is important to us and we are delighted to learn that you enjoyed your stay. We hope to welcome you back in the near future....

Whitby, Canada
Reviewed 4 weeks ago via mobile

Nice hotel. Slow elevator. Ice machine on third floor and most machines in laundry room are out of order. No sign of any repairs over the four days I was there. Friendly staff at front desk. Seemed expensive at ~145 per night. Cleaning staff is noisy and never once answered my hello or good morning.

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Helpful?
Thank John M
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear John M Thank you for taking the time to share your experience with the Holiday Inn Express Hotel Ottawa airport. We greatly appreciate feedback from our valued guests like you as it is vital to our improvement. We sincerely apologize for any inconveniences you experienced through out your stay. We are always trying to stay on top of maintenance...

Reviewed 20 November 2016

This is a nice HIX, very close to YOW, with free parking. The property is clean, well-maintained, and has friendly staff. We were treated quite well as Platinum guests and we look forward to returning.

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Helpful?
Thank 5fredw
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear 5fredw Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your stay and location was to your convenience. Thank you for being a loyal IHG Platinum member, we sincerely appreciate your business, loyalty and trust. We look forward to welcoming you back. Sincerely Kristie P

Syracuse, New York
Reviewed 20 November 2016

Two friends and I stayed two nights for a convention we were attending in Ottawa. The hotel was easy to find from the highway and convenient to our convention location, restaurants and shopping. Rooms were large, quiet, clean and had the typical amenities one expects. Our 2Q room had a microwave and fridge. Breakfast was the usual HIE fare. I...

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Helpful?
Thank Linda T
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Linda T Thank you for taking the time to review our hotel. We are pleased to read your over all stay was great and our location was to your convenience. All feedback is taking into consideration, we will defiantly discuss weekend breakfast times with kitchen management. As for dishes in the breakfast room, I can only assume it was...

Reviewed 14 November 2016 via mobile

Stayed in the suites with 2 queens. The "living room" area was separate enough from the sleeping area that we were able to watch tv after the kids went to bed. Better than some of the older Holiday Inn restaurants.

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Helpful?
Thank Marko M
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Marko M Thank you for taking the time to review our hotel. We are delighted to read your stay was great and you enjoyed the suite. I agree are suites are spacious with a separate but not closed off living room and allow families to enjoy their space. We hope to welcome you and your family back in the...

Reviewed 8 November 2016 via mobile

We stayed for one night at the Holiday Inn Express Ottawa Airport and were very happy with this hotel. We were warmly greeted and checked in quickly by William in guest services. We had a 2 queen suite which was clean, spacious and very cozy. We went for a quick swim in the pool before going out for the evening....

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Helpful?
Thank Karlymcd
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Karlymcd Thank you for taking the time to review our hotel. We are very pleased to read your stay was excellent and you felt welcomed and comfortable. Our team here at the Holiday Inn Express Ottawa Airport strive to exceed guests expectations and are willing to go above and beyond for all our guests, Thank you for noticing. I...

Reviewed 24 September 2016

I was here for work for 3 nights, and despite a very minor issue at the time of check in. (it was 10pm, the girl behind the counter misread my reservation) but checked into my room and it was clean, stocked and well appointed. The breakfast (included) was typical of the Holiday Inn Express which is a good thing. The...

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Helpful?
Thank Mike D
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Mike D Thank you for this wonderful review and choosing the Holiday Inn Express and suites Ottawa Airport. I am pleased to read your overall stay was great and our staff met all expectations. We hope to welcome you back on your next visit to Ottawa. Sincerely Kristie P

San Diego
Reviewed 16 September 2016 via mobile

I got to the holiday Inn express and suites ottawa airport and checked in early and the room is very nice and clean and comfortable and quiet as well I will definitely return to this hotel next time..

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Helpful?
Thank Nathan P
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Nathan P Thank you for taking the time to review your stay with us. We are pleased to read all was great and we were able to accommodate an early check in for you. We look forward to welcoming you back on your next stay in Ottawa. Sincerely Kristie P

Ottawa, Canada
Reviewed 4 September 2016

Stayed at this hotel for a wedding that was held nearby. This is a prototypical airport hotel - nothing fancy, but nothing wrong. Amenities are exactly what you would expect, ie: simple pool, in room coffee, in room fridge (but not mini-bar), free wife, and complimentary continental breakfast buffet. The above amenities balance out the somewhat high price point -...

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Helpful?
Thank BROWMI
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear BROWMI Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay. We appreciate such detailed feedback and hope to welcome you back in the future. Sincerely Kristie P

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
Region: Canada > Ontario > Ottawa
Price Range: $154 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Holiday Inn Express Hotel & Suites Ottawa Airport Ontario
Hotel Style:
#15 Romantic Hotel in Ottawa
#21 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and other travellers.
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north wales

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Questions? Get answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“busy place, book in advance.”
 of 5 bubbles 271jitm, 8 Jan 2017 | Read review
“Try to stay away from the elevator, not because of the noise from the elevator, but you can sometimes hear late arriving guests.”
 of 5 bubbles DrGreg1963, 30 Jun 2016 | Read review
“Book early since it can fill up fast”
 of 5 bubbles jkn252, 15 Jun 2016 | Read review
“ground floor room the best”
 of 5 bubbles Zappafan5797, 18 May 2016 | Read review
“We stayed in a room right by the pool and it was quiet...”
 of 5 bubbles LOTUS1970, 10 Apr 2016 | Read review
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