This hotel still has the WOW factor when you walk in. It has a beautiful modern and clean look. Rooms are spacious and very clean. Staff is very courteous and attentive. Breakfast was very good and had choices of hot and cold items.
A great simple hotel that is only 20 mins. drive into the heart of Ottawa. We had the accessible room and it was wonderful to be able to move around in it with a walker. The showers are fantastic with grab bars , 2 shower heads and a bench. Very clean and comfortable. A very inviting, simple hotel that is 20 mins away from central Ottawa,.easy traveling by car to get there.
Bed is comfortable but it is noisy being right on the highway! Just a very basic shower with no tub. The free breakfast is basic at best with only 2 hot items. No pool and site cafe or restaurant so there is not a lot to do at the hotel. Rooms are very small but very clean. Close to the Designer discount mall which was great!
As you walk into the hotel, you are met with all sorts of shapes and colours. Then the music that they are playing in the lobby and hallway make you want to dance. The rooms are spacious and there is a lot of lighting options available. The bed was so comfy! There were 6 pillows on the bed which made it enticing to jump right into.
The front desk service was the best ever for me. A young lady on duty went out of her way to help me. I was running late for a memorial service. She kindly helped me with Google maps to the church. This was because my cell phone battery was completely out of juice. She got me registered for my room in a professional and timely manner. Thanks to her help I found the church in Ottawa. Her kindness and generosity were welcomed.
The hotel, staff and amenities are great here. Only issue is the location. The hotel faces a major highway and is very close to it. Very noisy at night if you are on that side of the highway. I suggest you request a room that is opposite the highway side and bring ear plugs just in case!!!
Very clean and new. Very modern furniture. Loved the big chairs outside the elevators. Would recommend. Price very compatible with other hotels in the area. Would stay there again and recommend to others
Definitely a step up from your typical 3 star hotel type facilities (i.e. Comfort Inn, Best Western, Holiday Inn Express etc.). Very modern and trendy facility that checks all the right boxes (i.e. comfortable guest rooms, cleanliness, modern lobby and common areas, wifi, guest parking etc.). Complimentary breakfast needs some work though as many items were not available or were not replenished in a timely fashion. Would definitely stay here again!
Good location, very comfy and clean. Breakfast needs improvement but overall had a good experience. The place is a short drive from Parliament Hill, good value for money. Will probably keep this as a top choice when visiting again.
As always, Best Western is my go to place to stay. Friendly staff made sure or two day experience was great. The Hotel was close to family and city. Just minutes from downtown museums or office. Only 15 minutes to the Defennbunker Bunker Museum. So many things to do that are close. Of course the Thanksgiving Dinner at my sisters was the best attraction. Thanks for a great sleep. Will see you again.
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