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Holiday Inn & Suites Ottawa Kanata

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#25 of 66 Hotels in Ottawa
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Holiday Inn & Suites Ottawa Kanata
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325 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Memmingen, Germany
Reviewed 2 days ago NEW

It was a good stay at the hotel. However, the breakfast was a little strange: only ordered menus or dishes from the menu. And almost nothing close to a European taste, no fruits, no whole grain, no jam, no small bread, no choice. The yogurt cost 3.50 dollars. The breakfast fulfills the stereotype for unimaginative and unhealthy American food. Not...

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Helpful?
Thank TrixiAction
Reviewed 6 days ago NEWvia mobile

We stayed at the Holiday Inn and Suites in Kanata for one night. Upon seeing the pictures of the pool online and reading the reviews, we knew that this was the hotel we wanted to book. We also wanted the "FREE" breakfast, so we paid an extra $16 to get it when we booked the room. When we got to...

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Helpful?
Thank Shannon H
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Good afternoon Shannon, Thank you for staying with us here at Holiday Inn & Suites Kanata. Some of our rooms do come with the full breakfast for 2 people but unfortunately we do not have a breakfast option for 4 people. We did have some hockey teams that were staying with us and they defiantly made good use of the...

Sturgeon Falls, Canada
Reviewed 1 week ago NEW

Stayed 2 nights for conference. Clean room, comfortable beds and pilllows. many restaurants within walking distance.. Realized I left my watch in the room while on my way back home. Called hotel who assured me they would send it to me. Next day, received my watch via Puralator in protective wrapping. Thanks!

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Helpful?
Thank _piocarole
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Guest I'm so happy to hear that you enjoyed your 2 night stay with us. Having a clean, comfortable room to rest in while attending a conference certainly helps to make being away from home easier! I'm also very happy to hear that our Housekeeping department was able to return your lost item so quickly and efficiently. I'll be...

Napanee, Canada
Reviewed 3 weeks ago

Stayed at the hotel for a conference. Great food, clean hotel, courteous staff. The suites are a good size and the beds and pillows are very comfortable. Great location off the highway. 5 minutes from the outlet mall and walking distance to restaurants & shopping.

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Helpful?
Thank Whennie78
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Whennie78 We're happy to hear that you enjoyed your stay with us while attending a conference in Kanata. It's great that you were able to enjoy all our hotel and surrounding area has to offer; mixing a little pleasure with your business! We look forward to welcoming you back again the next time your travels bring you to Kanata....

Ottawa
Reviewed 3 weeks ago

A great place for a wedding reception. They took care of everything. The banquet room was ideal. All the guests enjoyed their food and service. The staff were wonderful with respect to dealing with our requests both before and during the reception. In the end it was a relaxed enjoyable affair. The costs was very reasonable. Highly recommended!

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Helpful?
Thank hausl
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear hausl We know what a stressful event a wedding can be, so it's wonderful to hear that you and your family were able to experienced a "relaxed enjoyable affair" while at Holiday Inn Kanata. I'm so glad that our friendly staff were able to assist you with all the details and serve you delicious meal. We hope to welcome...

Montreal
Reviewed 3 weeks ago

Clean, quiet rooms in Western Ottawa - very close to huge mall with Landmark Cinema, losts of restaurents. Checkin folks very friendly, provided us with accurate directions to our local desitination. All in all, excellent choice, slept like a log!

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Helpful?
Thank Johny_M59
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Johny_M59 We're happy to hear that you enjoyed your recent stay with us. We do have a wonderful location as you experienced, but really the secret to our success is our staff. From the friendly front desk team to the hard working housekeepers we all work hard to ensure you feel at home and get a good night's sleep...

Arnprior, Canada
Reviewed 4 weeks ago

Our experience today was not a good one. The server at noon checked with the cook for the 'soup of the day'. 'Split pea and lentil' . Sounded like a good choice. Wrong!. Soup, arrived barely luke warm. It was a thin, chunky tomato with a few vegetables. Only one lentil or piece a pea could be found in it....

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Helpful?
Thank helen h
IHGService, Guest Relations Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear helen h, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to our restaurant services. We always strive to provide our guests with the best accommodations possible and we regret that we did not meet some of your...

Oakville, Canada
Reviewed 4 November 2016

Was in Ottawa visiting family. This hotel was a fine place to stay for the weekend. Bed very comfortable. Quiet room on the top floor. No noisy equipment in the room which you sometimes find in Holiday Inns. The restaurant in the hotel is quite good. Breakfast was included in our room rate and it was great...nice to have service...

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Helpful?
Thank LyndaTen
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear LyndaTen Thank you so much for your wonderful review of your stay with us. It makes us very proud to know that our staff's hard work to create a memorable stay for our guests does not go unnoticed! From our convenient location, close to shopping and restaurants, to our own delicious onsite restaurant we aim to provide a clean,...

Pittsburgh, Pennsylvania
Reviewed 2 November 2016

Had a great stay from check in to check out. My room was a king with a suite, was very nice and spacious. The room and house keeping were great. I had a nice meal at the hotel and they also have a large bar area with lots of beverage choices. It is adjacent to a shopping complex, with lots...

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Helpful?
Thank EricG123
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Eric Thank you very much for your wonderful review of your stay with us. Being only 20 minutes from downtown Ottawa and directly off the highway, we are certainly a convenient place to stay in the West End. We're glad that you were able to enjoy our onsite restaurant and also get out into the Kanata Centrum to enjoy...

Ottawa, Ontario, Canada
Reviewed 31 October 2016 via mobile

We went to a wedding there on Saturday. Decor was just OK but the food and service was fantastic. Our waitress was funny and helpful. She really made our night. Vegetarian main course was creative and delicious.

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Helpful?
Thank Robin_Sp
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Robin We're glad to hear that you enjoyed your event at our hotel. A wedding is such a fun, special time and we're happy to have played a part in hosting the special occasion. I look forward to passing along your great feedback to your banquet server and the Chef's that created a wonderful meal for you and your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We invite you to stay and experience our award winning hotel! Our friendly staff are waiting to exceed your expectations. From the signs to genuine service, from the lobby to our guest rooms - you'll see and feel the difference at Holiday Inn(R) & Suites Ottawa Kanata, a proud member of the IHG family, from the moment you arrive. Our hotel is only minutes from the Canadian Tire Centre, home to the NHL Ottawa Senators Hockey Club as well as world class concerts & events, the Bell SENSplex, Tanger Outlets, and right next door to the Kanata City Walk Centrum Retail & Entertainment District featuring over 50 exciting shops and restaurants. Enjoy movies at Landmark Cinemas, swimming at the Kanata Wave Pool, skiing at Mount Pakenham and Calabogie Peaks, and skating on the Rideau Canal, the longest skating rink in the world. With immediate easy access from highway 417, we are just a short 20 minute drive to downtown Ottawa, centrally located in the heart of Kanata, within minutes of major corporate, high technology, Department of National Defence (DND) and government offices. Enjoy the warmth and comfort that our "smoke free" guest rooms & suites provide, designed with taste and style to make you feel right at home complemented with crisp white linens, duvets, and a selection of individually marked soft and firm pillows. Our spacious Queen Suites offer the additional conveniences of a living parlour, microwave, small fridge, and a wet bar. Our Executive Level guests enjoy enhanced amenities including secured floor access and full hot or continental breakfast. Our employees are ready and able to care, inspired to take action, loving our guests every step of the way. A multi recipient of Ottawa Tourism's Star Property of the Year for exemplary guest service - our number one goal is to deliver a "Great Hotel, Guests Love"!. ... more   less 

Additional Information about Holiday Inn & Suites Ottawa Kanata

Address: Holiday Inn & Suites Ottawa Kanata 101 Kanata Ave, Ottawa, Ontario K2T 1E6, Canada
Region: Canada > Ontario > Ottawa
Price Range: $182 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Ottawa Kanata 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Holiday Inn And Suites Ottawa Kanata
Holiday Inn & Suites Ottawa Kanata Hotel Kanata
Holiday Inn Ottawa
Holiday Inn Kanata
Holiday Inn Select Hotel
Kanata Holiday Inn
Holiday Inn & Suites Ottawa Kanata Ontario
Hotel Style:
#10 Business Hotel in Ottawa
#15 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Ottawa Kanata staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn & Suites Ottawa Kanata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was very nice.”
 of 5 bubbles LyndaTen, 3 Nov 2016 | Read review
“Request a room that includes free breakfast and faces the Centrum”
 of 5 bubbles SallyC179, 17 Oct 2016 | Read review
“I really liked the suite because it was so roomy. From what I saw of the other hotel rooms they were less spacious but lovely and clean.”
 of 5 bubbles 6162, 16 Oct 2016 | Read review
“Not room 825 anything else”
 of 5 bubbles ryandN8763TY, 5 Sep 2016 | Read review
“shop around in the area! try the Marriot next door”
 of 5 bubbles CarolandIra, 14 Aug 2016 | Read review
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