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Delta Hotels by Marriott Ottawa City Centre

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101 Lyon St N, Ottawa, Ontario K1R 5T9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$163
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Free cancellation until 29/12/21
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Traveller (407)
Room & Suite (320)
Dining (32)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 11/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Delta Hotels by Marriott Ottawa City Centre
Updated 11/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 81 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our stylish hotel offers spacious rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine at our Italian inspired bar and kitchen, Prova, our signature restaurant. Maintain your fitness routine in our hotel's state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore the Ottawa city centre with ease - our hotel is near Shaw Convention Centre, the ByWard Market District, Rideau Canal, Parliament Hill and Carleton University. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French
Hotel links
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1469Reviews16Q+A100Room tips
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Popular mentions
snooza wrote a review 22 Sep
Toronto, Canada91 contributions51 helpful votes
Good location. Nice rooms. Common areas were clean. The kids loved the pool and games rooms. Unfortunately on site resto was only open on weekends due to covid. Across the road is a big construction project, but we were not bothered by the noise. The elevator sound was more annoying if anything. Overall nice stay.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Underground self park is $20 per night with no in and out privileges. They have valet though if...
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Response from Kaitlyn Elgie, Owner at Delta Hotels by Marriott Ottawa City Centre
Responded 3 days ago
Hello snooza13, Thank you for staying with us, we appreciate your feedback! Hospitably yours, Ross Meredith General Manager
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Emily T wrote a review 15 Sep
Chapleau, Canada168 contributions76 helpful votes
The lobby and public areas are clean and well appointed. The room was small but clean. The price was much more than the Marriott in Kanata but much smaller though. The Baton Rouge was conveniently right next door. Great restaurant with very good food. Their parking underground was $20 overnight. The handle of our washroom was not functioning well. The service was by far the best thing about our stay. Would probably try somewhere else next time.
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Date of stay: September 2021Trip type: Travelled with family
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Response from Kaitlyn Elgie, Owner at Delta Hotels by Marriott Ottawa City Centre
Responded 1 week ago
Dear Emily, Thank you for taking the time to review our hotel, your feedback is appreciated! Hospitably yours, Ross Meredith General Manager
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GeraldineOttawa wrote a review 10 Sep
Gander, Canada228 contributions117 helpful votes
The very worst hotel experience I have ever had. No maid service, no restaurant or Rom service, no TV, no Business Centre. All excused under the "Covid" excuse but inflated room rates. I'm disgusted and even though my experience within chain has been good this hotel was so be I would NEVER stay there again.
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Date of stay: September 2021
Rooms
Location
Service
Trip type: Travelled on business
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Response from Kaitlyn Elgie, Owner at Delta Hotels by Marriott Ottawa City Centre
Responded 1 week ago
Hello GeraldineOttawa, Thank you for your review. I am disappointed to hear that your stay did not meet your expectations and sincerely apologize for any inconveniences experienced. We do appreciate your feedback as we continue to grow and learn during this unprecedented time. Hospitably yours, Ross Meredith General Manager
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Gazpacho16 wrote a review Aug 2021
Banff, Canada398 contributions150 helpful votes
I was put up here at the Delta after my WestJet flight from Ottawa to Calgary was first delayed 5 hours, then cancelled due to maintenance issues. Service from Connor, Erika and Marissa was fantastic! Always courteous and with a smile - Marriott hospitality at its best (please do something to recognize these individuals as without them we are nothing!). When I arrived, there was a self-labelled VIP guest who made a scene at the desk and he was really rude to Erika (I wish I said something to put him in his place, but I believe in karma...). She handled the situation by the textbook, and managed to turn it around, even though I know she probably would have wanted to refuse service to him, which would have been acceptable as well in that situation. She did not do that and managed to satisfy a "loyal" customer, who in my opinion was more worthy of losing his Marriott rewards status and privileges and be asked to leave, instead. I just don't see why the front desk agents and managers always need to take so much abuse! Be kind to them... They usually have no fault or nothing to do with the situation in question. I had a wonderful stay, even though I was here for just a few hours! These guys were top notch and deserve a medal! Make them feel valued in any way you can, please. You got some gems here and you don't want to lose them...
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Date of stay: August 2021Trip type: Travelled solo
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Response from Kaitlyn Elgie, Owner at Delta Hotels by Marriott Ottawa City Centre
Responded 3 weeks ago
Dear Gazpacho16, Thank you for your feedback. I am delighted to hear that you had an excellent stay with us. We have a great team who go above and beyond so that each guest can have a special and unique stay. We are so happy that you found our service exceptional! You can be sure that Connor, Erika and Marissa will receive recognition based on your kind comments. Hospitably yours, Ross Meredith General Manager
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EmH871 wrote a review Aug 2021
St. Catharines50 contributions27 helpful votes
Stayed 4 nights at this hotel in mid August. Staff is friendly. Hotel was clean. Within walking distance to everything. Only downside is paying $25 a night for parking. A little ridiculous. Would stay here again.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Kaitlyn Elgie, Owner at Delta Hotels by Marriott Ottawa City Centre
Responded 4 weeks ago
Dear EmH871 Thank you for staying with us, we appreciate your feedback! Hospitably yours, Ross Meredith General Manager
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PRICE RANGE
US$122 - US$232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta ottawa city centre hotel ottawa, ottawa crowne plaza
FORMERLY KNOWN AS
Delta Hotels by Marriott Ottawa City Centre
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
410
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Frequently Asked Questions about Delta Hotels by Marriott Ottawa City Centre
Which popular attractions are close to Delta Hotels by Marriott Ottawa City Centre?
Nearby attractions include Escape Manor - Queen Street (0.4 km), Supreme Court of Canada (0.4 km), and Bank of Canada Museum (0.4 km).
What are some of the property amenities at Delta Hotels by Marriott Ottawa City Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Delta Hotels by Marriott Ottawa City Centre?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Delta Hotels by Marriott Ottawa City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Delta Hotels by Marriott Ottawa City Centre?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Delta Hotels by Marriott Ottawa City Centre?
Conveniently located restaurants include Sansotei Ramen, Aroma Meze, and Bâton Rouge Steakhouse & Bar.
Are there opportunities to exercise at Delta Hotels by Marriott Ottawa City Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Delta Hotels by Marriott Ottawa City Centre located near the city centre?
Yes, it is 0.8 km away from the centre of Ottawa.
Are any cleaning services offered at Delta Hotels by Marriott Ottawa City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Delta Hotels by Marriott Ottawa City Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Delta Hotels by Marriott Ottawa City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.