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Delta Hotels by Marriott Ottawa City Centre

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#20 of 67 Hotels in Ottawa
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Delta Hotels by Marriott Ottawa City Centre
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1,013 Reviews from our TripAdvisor Community

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There are newer reviews for Delta Hotels by Marriott Ottawa City Centre
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Showing 879: English reviews
Toronto, Canada
Reviewed 3 weeks ago

Pro: The hotel is a close walk to Parliament and not too far from the Market. The parking rate is reasonable. The beds are comfortable, and the sleep was relaxing. Also, the front desk agent was helpful with providing a map and walking suggestions. Con: The room looked a little worn; scratches on the wall, and there were a few...

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Helpful?
Thank Marc B
ZubairSiddiqi, General Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review

Thank you for sharing your feedback through the Tripadvisor site. It's great to know you enjoyed your visit, and found Delta Ottawa City Centre Hotel central to all of the sites you wanted to see while in Ottawa. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel...

Reviewed 3 weeks ago

Room was nice, everything we needed. We stayed the night to attend a party taking place in the penthouse. Have been to another party and gala on the pent house floor prior years and again it was a great time, staff was excellent. Only complaint is the elevators were slow at times and the parking which we thought was free...

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Helpful?
Thank SauceGirl
Halifax, Canada
Reviewed 3 weeks ago

Very little to add in regards to an in-depth and detailed review of all the services at the Downtown Delta. I wasn't supposed to be in Ottawa in the first place but due to a mechanical failure on AC 130 to Toronto, Air Canada had me overnight in Ottawa en route from Calgary to Halifax. Unfortunately Air Canada not only...

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Helpful?
Thank Yumamalae
ZubairSiddiqi, General Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review

Thank you for taking the time to share your good experience at Delta Ottawa City Centre Hotel. We understand how frustrating travel can be at times, and I am delighted to know Marie and Sam could help you out - and provide you with a quick breakfast from Timmie's! It will be my pleasure to recognize both Sam and Marie's...

Montreal, Canada
Reviewed 4 weeks ago via mobile

Just completed a 5-night stay at the Ottawa downtown Delta hotel. We had more negative observations than positive ones. Positives: 1. Downtown location, close to Parliament Hill. 2. Tim Hortons coffee shop located in lobby of adjoining building. 3. Wifi is included in rate, and was strong throughout building, although the signal handoff in the lobby and restaurant area is...

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Helpful?
Thank Gary W
dbanyasz, Front Office Supervisor at Delta Hotels by Marriott Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through the TripAdvisor website It is nice to hear you enjoyed the location of the hotel as well as the Tim Horton's. We strive to exceed our guests expectations and ensure guest satisfaction. We apologize for the issues you had during your stay. We can certainly understand your concerns, and...

Campbellford, Canada
Reviewed 4 weeks ago

My husband and I stayed at the Delta to celebrate our anniversary. From the snacks served by Gordon in the lounge, to the most amazing steak dinner (again, served by Gordon), we were definitely in food and excellent-service heaven. The chef sent out a complimentary platter of petit fours as a treat for our anniversary. How sweet was that? My...

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Thank Dale R
Kingston, Ontario
Reviewed 4 weeks ago

The Front Desk staff were very friendly and efficient making for a no-hassle check-in. The restaurant and bar staff were equally attentive and friendly both at lunch and breakfast. My room was clean with a nice view although it was a bit worn and will need renovation soon. The bathroom had all the amenities and was very clean and the...

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Helpful?
Thank Weerobbie
ZubairSiddiqi, General Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review

Thank you for sharing your feedback through Tripadvisor. I am delighted to know you enjoyed friendly and efficient service on arrival to Delta Ottawa City Centre, and were happy with the guestroom. I would like to apologize for any inconvenience caused by delays in elevator service. I am pleased to tell you the hotel has just embarked on a major...

Toronto, Ontario, Canada
Reviewed 19 January 2017

I love the lobby area of this hotel, gym was clean, pool was in amazing condition provided hotels. My room was a decent size... clean rooms decent size rooms, good service has a Tim's attached to the hotel.

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Thank mr_fame
Reviewed 17 January 2017 via mobile

Stayed for four nights on a weekend get away and found the room small and tight to move around. Washroom was tiny and the toilet had all water stains in the bowl plus a broken flush handle and good luck washing your face in the sink unless your mabe 3 years old. We found food on floor next to the...

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Helpful?
Thank Dave M
ZubairSiddiqi, General Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review

Thank you for taking the time to offer your feedback. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. So it is very disappointing to learn of your experience. Please accept my apologies, and assurance that your feedback will be used as an opportunity...

Toronto, Canada
Reviewed 16 January 2017

I stayed at this hotel for 5 nights while travelling on business. The front desk, restaurant and club lounge staff we wonderful, with the exception of one front desk staff person. Because of my platinum level status, I had a hotel staff liaise with me in advance of my stay and they are very helpful. As well, the chance to...

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Thank TeeKayz
Melbourne, Australia
Reviewed 14 January 2017

This property provides a comfortable stay in Ottawa, and its staff is friendly and helpful. The rooms tend to be on the smaller side - there is only room for one medium sized suit case. The bathrooms are also quite small with a shower over the bath. On this occasion, the hotel did not offer a platinum upgrade or room...

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Helpful?
Thank Ozi_Traveller

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Business travellers, meeting attendees, and friends and families will be delighted with an outstanding variety of food and flavours as well as warm customer service in a clean, and friendly place. ... more   less 

Additional Information about Delta Hotels by Marriott Ottawa City Centre

Address: 101 Lyon Street North, Ottawa, Ontario K1R 5T9, Canada
Region: Canada > Ontario > Ottawa
Price Range: $184 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Hotels by Marriott Ottawa City Centre 4*
Number of rooms: 410
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Marriott, Hotels.com and Priceline so you can book your Delta Hotels by Marriott Ottawa City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza
Delta Hotels By Marriott Ottawa City Centre Ontario
Hotel Style:
#7 Luxury Hotel in Ottawa
#8 Business Hotel in Ottawa
#10 Family Hotel in Ottawa
#18 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Delta Hotels by Marriott Ottawa City Centre staff and other travellers.
12 questions
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5 months ago

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Questions? Get answers from Delta Hotels by Marriott Ottawa City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hopefully you get a room with a window that actually seals ...”
 of 5 bubbles WayneSchaefer, 13 Feb 2017 | Read review
“High rooms on the north side have a great view”
 of 5 bubbles Don_K_Kingston, 5 Feb 2017 | Read review
“If u can get a view of water”
 of 5 bubbles lisej132017, 4 Feb 2017 | Read review
“2320 has a good view of the Ottawa River, and you also have access to the Club Lounge.”
 of 5 bubbles 788dale, 24 Jan 2017 | Read review
“Always ask for upper levels”
 of 5 bubbles mr_fame, 18 Jan 2017 | Read review
5 of 5