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08/10/2017 09/10/2017
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    Best Western Plus Ottawa Downtown Suites

    377 O'Connor Street, Ottawa, Ontario K2P 2M2, Canada
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    08/10/2017 09/10/2017
     8 people are viewing this hotel
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    US$161US$165
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    Traveller (141)
    Room & Suite (131)
    Dining (13)
    Overview
    • Excellent51%
    • Very good40%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Ottawa Downtown Suites
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    Reviews (1,595)
    There are newer reviews for Best Western Plus Ottawa Downtown Suites
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    241 - 245 of 1,345 reviews

    Reviewed 28 December 2016

    I had to attend a funeral in Ottawa, a city whose hotels are in my experience generally overpriced and poor value. We booked to arrive on the 27th for two nights but could not get in because the airport closed due to weather. We called...More

    Thank drsjadfoodie
    Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded 29 December 2016

    Dear drsjadfoodie, Thank you for taking the time to share your experience with us. We are terribly sorry for your loss and our thoughts are with you and your loved ones during this difficult time. We are pleased to hear that our agent at check...More

    Reviewed 28 December 2016

    Everything is bilingual in this resort:elevator announcement is done in our both national language, all notices and advertising are displayed in English and French ... but the lady at the Front desk does not not a French word even Bienvenue ! And instead of apologizing...More

    Thank 162yves
    Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded 29 December 2016

    Bonjour 162yves, Je tiens à vous remercier d’avoir pris quelques instants pour partager votre avis avec nous et pour porter vos préoccupations à notre attention. We always appreciate feedback from our guests. We're sorry that your first impression and check in experience was a less...More

    Reviewed 27 December 2016

    I was disappointed with the condition of the room. It really needed to be refurbished. The bed was good and so were the pillows. Staff was very nice. The breakfast was terrible. I would not recommend this hotel.More

    Thank Jo K
    Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded 28 December 2016

    Dear Jo K, We are sorry to hear about the condition of your Suite. We do have some plans for upgrades to our hotel in the near future. We are happy to hear that you enjoyed the bed and pillows but troubled to hear that...More

    Reviewed 24 December 2016 via mobile

    The place is very clean, bathroom is new and more likely to be luxury, service is perfect, delecious breakfast included for two persons, the guys there are really nice, I don't know,why this place ranked as 3 stars only !!More

    Thank AlaaElj
    Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded 28 December 2016

    Dear AlaaElj, Thank you very much for your review! Our staff always love hearing from our guest and your review is no exception. We are thrilled that you enjoyed your stay and we hope that we will see you again soon! Regards, Andrew Busing Front...More

    Reviewed 24 December 2016 via mobile

    We stayed here during the loss of family member. The staff were very caring and looked after us to make sure we as comfortable as possible during a hard time for us. Thank you very much for all you did to help us.More

    Thank nem385
    Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded 28 December 2016

    Dear nem385, We are so sorry to hear of the loss of your family member. Our thoughts go out to you during this difficult time. It's wonderful to hear that our staff were able to ease some of your burden during this difficult time. You...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Breakfast included
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$119 - US$242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Ottawa
    • #3 Romantic Hotel in Ottawa
    • #4 Green Hotel in Ottawa
    • #5 Business Hotel in Ottawa
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Best Western, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Plus Ottawa Downtown Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Ottawa
    • Also Known As
    • Best Western Plus Victoria Park Hotel Ottawa ,
    • Best Western Ottawa ,
    • Ottawa Best Western ,
    • Best Western Plus Ottawa Downtown Suites Ontario
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    Traveller (141)
    Room & Suite (131)
    Dining (13)
    Hotel & Grounds (119)
    Bathroom (12)
    Nearby
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    Ask a question
    Questions & Answers
    alexmprieur
    23 May 2017|
    AnswerShow all 2 answers
    Response from OttawaDowntownSuites | Property representative |
    Hello! Our apologies for the late reply. Our breakfast hours are Monday to Friday from 6:30am - 9:30am and on Saturday, Sunday and Holidays from 7:30am - 10:30am. Thank you!
    1
    Vote
    esperanza-wanderer
    16 April 2017|
    AnswerShow all 2 answers
    Response from OttawaDowntownSuites | Property representative |
    Hello! Thank you very much for your question. I might suggest one of our Deluxe one bedroom Suites or one of our Executive One Bedroom Suites. Both of these options feature a separate bedroom from the living room which has a... More
    0
    Votes
    Room Tips
    "Close to elevators a little noisy because people chat as they are walking to their rooms."
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    "Away from elevator"
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    "no exterior noise but some from folks next door/down hall"
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    "if travelling with family ask for separate room with pullout. the pullout was comfortable."
    Read review
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