Comfortable and convenient for our visit to Ottawa. Room was clean, food service was exceptional and for the most part was quiet during the evening. Breakfast staff were very friendly and professional, as were all the other staff we encountered.
We traveled to Ottawa this past weekend, July 16-19, to finally visit our family including our two granddaughters. We have stayed in the Best Western Plus Ottawa City Centre in the past so we were happy to return and were not disappointed. This is a nice mid-range hotel that features comfortable rooms and a welcoming staff. The Covid cleaning protocols in place are good and we felt the hotel was clean and well maintained. Note: During this time, there is no daily cleaning of the room due to the protocols when you are on a multi-day stay but towels and amenities are replaced easily upon request and garbage is removed daily. We would recomend this hotel.
Quiter part of the city but still close enough to get where you need to go in a timely fashion. Kind staff and friendly atmosphere. Restaurant is open until 10pm so was nice to be able to get warm food upon our later arrival.
This is an older hotel that is staffed attentive and efficient staff. A very suitable stopover for a night or two. Obvious effort being made to update and modernize within constraint of the building. Restaurant on site and accessible to Ottawa by car or Uber
This Best Western Plus hotel was well situated right off the 417. Room was spacious, clean and rug free. Staff was very courteous. Complementary breakfast would have been a nice touch. The Cafe 1274 had excellent food and service. Would definitely stay there again!!
Best Western made us feel welcomed! The service at the front desk is impeccable! We were there to celebrate my boyfriend's birthday and they left a box of chocolate and towel decoration. We were very impressed. Room with fireplace was beautiful!
Love this hotel experience Everyone we come to Ottawa we stay here The staff , the location, the excellent room makes us come back Highly recommend staying here By the Way we always stay in room 408. The size of the room and the queen bed makes it a comfortable stay
Stayed one night for a little R&R, relaxed at the Cafe 1274 they have downstairs and spent some time at a local Mall across from the hotel. Nice clean rooms with great amenities. Had a great stay, thanks Best Western :)
We love this Best Western for its' location - close to family. It has spacious parking, a lovely little restaurant and is close to shopping. Rooms are clean and well-appointed with good Wi-Fi, TV, bar fridge, and coffee.
The room was clean and fresh. The location of this hotel to nearby shops and restaurants is really great. I requested and was granted an early check-in Restaurant on premises really helped !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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