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1 - 5 of 563 reviews
great beds / quite soundproof /superior location for pharmacy food etc plenty of parking pool . the staff are very familiar with the area and can recommend services with no hesitation. They went above and beyond on such a busy evening at ThanksgivingMore
Dear wendyW2383VL, Thank you for taking the time to comment about your recent experience on TripAdvisor. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the...More
We stayed at this hotel for one night for a business trip. The hotel is conveniently located nearer to the Ottawa west end area but also easily accessible from the downtown core via public transportation or using a vehicle. The rooms are excellent quality and...More
Dear D9265FVthomass, Thank you for taking the time to comment about your recent stay with us. I am glad to hear that we were able to meet your expectations during your business trip. By telling us what you liked about your stay and how we...More
First of all I can the Saturday night around 11-12pm to check in (no reservation) I was kind of désespérante because there was no other hotel available in Ottawa and I’m not from there. And they gave me the most expensive room (218+ tax) and...More
Dear Melissa R, Thank you for taking the time to provide feedback regarding your recent stay with us. We regret that you had a disappointing experience with us. Your satisfaction is important to us and we will be using the feedback you gave us to...More
While our son was at the Trauma Centre, Ottawa Civic Hospital, Jennifer & Stephanie & other staff made our stay extremely pleasant. We thank them for their kindness. It won't be forgotten. Nice washroom & great beds. Fridge, micro, & big screen TV. Nice job...More
Dear N7425OBdenism, We are sorry to hear of the circumstances in which you had to stay at our hotel. Thank you for taking the time to recognize and appreciate some of the staff members and their efforts to make your stay as comfortable and pleasant...More
The service was very good from check in to check out. The room was clean and comfortable. The food in the restaurant was good, i wasn't looking for anything fancy, just a light dinner. The bar is connected to the restaurant and has a pool...More
Dear michaeltU7502AL, Thank you for your feed back on TripAdvisor regarding your recent stay with us. I am pleased to hear that we were able to meet your expectations. By receiving feedback from our guests not only helps us to continue improving ourselves but also...More
"Quieter in the back, I think they call it the Banquet area"
"I don't think that there's a lot of difference in the rooms to choose from."
"Request a room AWAY from elevator."
"We loved our one bedroom suite."
Singapore