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BEST WESTERN PLUS Ottawa City Centre

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#33 of 66 Hotels in Ottawa
Certificate of Excellence
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458 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Ottawa City Centre
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Showing 431: English reviews
Milton, Canada
Reviewed 11 October 2016

Nice room,good service and overall a comfortable place to stay in Ottawa and near highway. Breakfast was good also but did not try any other meal and did not use bar. What else is there to say about a hotel ?

1Thank JimMcC1944
Darren R, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello JimMcC1944. Great Review! Thank you for taking the time to review your recent stay with us on TripAdvisor. We really appreciate the positive feedback about our guestrooms and location near the Highway 417. We hope that we will see you again in the near future and have the opportunity to try more meals at our full service restaurant Cafe...

Quebec, Quebec, Canada
Reviewed 8 October 2016

Hotel is almost perfect. Check in and check out in a snap. The rooms are very clean, spacious. No rugs, and TV is perfect (100% HD, large TV's). Hotel is not so perfectly located if you were thinking of walking to venues and activities. The only negative side was that cleaning lady knocked on our door and woke us up...

2Thank Richard B
Brampton, Canada
Reviewed 7 October 2016

Since my last stay, they have upgraded their WiFi and I must say, what a huge difference it makes for the business traveler and families with multiple devices. I traveled with my family and had 5 devises going in our room and the speed was 38 download, 33 upload, CRAZY!!!. I am glad that they made the decision to upgrade...

Ottawa, Canada
Reviewed 2 October 2016

Rooms are not clean, very noisy, location is good, probably would not stay here again, front desk staff were helpful, The restaurant is OK, but probably would leave hotel to eat. The bed was very uncomfortable,

1Thank Debbie M
Reviewed 24 September 2016 via mobile

Friendly staff! Great room, spacious and clean. Staff name (GUY) at the front desk went the extra mile to ensure we were satisfied with the room/accommodations. Provide a crib ... Quick response by the time we came back with suitcases it was there! Recommend staying here location is great and near by.

1Thank Ahmed A
Duiven (The Netherlands)
Reviewed 24 September 2016

Hotel was nice to stay. Little bit old, but clean and nice staff with very help-full idea's for the city. Airco cooled well, but we had a small flood in the room because it was very warm outside, but was no problem for the staff. The managed it well. Little bit outside of centre, but with the bus easy to...

1Thank Gerrie67
mount pearl
Reviewed 22 September 2016

This hotel was a great place to stay. Complimentary breakfast. Very clean and within walking distance to parliament hill. I highly recommend this hotel. You won't be disappointed. Staff were very helpful and friendly.

1Thank las012
Toronto, Canada
Reviewed 21 September 2016

This was my second time in this hotel. Just like the first time, the staff is extremely friendly. Located in a very quite neighborhood and getting in and out of the hotel was very convenient. The room was spotless and the cleaning staff did an excellent job. I had a opportunity to use the gym this time. It wasn't a...

1Thank Champa N
Caledon, Canada
Reviewed 18 September 2016

I will start by saying that our visit to this hotel was free and I still couldn't stay. On line the pictures looked fine. Reception was slow and even though we had a personal gift certificate from BW the desk made it very difficult to check in. Then they booked us into the wrong room that we had requested and...

2Thank JohnDWong
Reviewed 10 September 2016 via mobile

This hotel met our expectations and we had a peaceful and comfortable stay. The rooms are clean, the beds comfortable and facilities good. Breakfast was in the basement dining area and had the ambience you'd expect. Waitress was friendly and efficient and food good. Receptionist always seemed to be advising tourists on the best events and how to get there....

1Thank Bigbee19

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today! ... more   less 

Additional Information about BEST WESTERN PLUS Ottawa City Centre

Address: 1274 Carling Ave, Ottawa, Ontario K1Z 7K8, Canada (Formerly BEST WESTERN PLUS Macies Hotel)
Region: Canada > Ontario > Ottawa
Price Range: $133 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Ottawa City Centre 3.5*
Number of rooms: 121
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Also Known As:
Best Western Ottawa
Ottawa Best Western
BEST WESTERN PLUS Ottawa City Centre Ontario
Hotel Style:
#18 Family Hotel in Ottawa
#24 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Ottawa City Centre staff and other travellers.
6 questions
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Questions? Get answers from BEST WESTERN PLUS Ottawa City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 4th floor, were very happy with our room.”
 of 5 bubbles OuizeeB, 13 Nov 2016 | Read review
“Ask for a refurbished room. Avoid main floor as the windows can open- unlike some hotels which have sealed windows.”
 of 5 bubbles moregr8trips, 15 Oct 2016 | Read review
“Just ask for one....!”
 of 5 bubbles RichardB205, 8 Oct 2016 | Read review
“All rooms have hardwood flooring, gives you a very clean feeling as you enter.”
 of 5 bubbles DRUMMERMATRIX, 7 Oct 2016 | Read review
“Rooms are big, and even on road site not much noise”
 of 5 bubbles Gerrie67, 23 Sep 2016 | Read review
5 of 5
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