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BEST WESTERN PLUS Ottawa City Centre

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#31 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Ottawa City Centre
BEST WESTERN PLUS Ottawa City Centre
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474 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Ottawa City Centre
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Showing 446: English reviews
Kitchener, Canada
Reviewed 2 November 2016 via mobile

Great location, Great Staff and Very Clean and comfortable. Stay here several times a year and never been disappointed. Restaurant on site serves good food. Special mention to front desk staff especially Shelley. Keep up the good work.

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Helpful?
1Thank luckytazmaneh
Darren R, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello luckytazmaneh. This is a great review. Thank you so much for taking the time to reach out and review your recent stay at the Best Western Plus Ottawa City Centre. We greatly appreciate that you choose to stay with us. I will be certain to mention your accolades to Shelley directly before she retires in January. Looking forward to...

Tagertschi, Switzerland
Reviewed 20 October 2016

A very average hotel, dated in appearance. The best reason for staying there is if it convenient. The lobby is very dated, rooms are large, but sound insulation between rooms is poor so you can hear what is going on in neighbouring rooms and can clearly hear the TV when it is running. The room was well cleaned and the...

Review collected in partnership with Best Western
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Thank Neo3111
Toronto, Canada
Reviewed 17 October 2016

The location is perfect for me so I always stay here. The internet connection has been a problem on last two visits. Although I slept OK I did find the bed too soft - I like a firm mattress. But overall - I Do like the place and would stay again.

Review collected in partnership with Best Western
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1Thank Ann C
Reviewed 16 October 2016

This is my second weekend at this hotel on business travel, and I have been impressed with the recently refurbished rooms I have stayed in both times. Staff are very kind and accommodating. Rooms are clean and comfortable. Rates are very reasonable for Ottawa area, and its centrally located. I would recommend for business or leisure. Only drawback is the...

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1Thank moregr8trips
Darren R, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello moregr8trips. Thank you for taking the time to review your recent stay with us at the Best Western Plus Ottawa City Centre. We really appreciate the gr8t comments about our staff and guestrooms. I will reach out to our High Speed Internet Access support and inquire about your open network comment. Our goal is to provide you with fast,...

MIssissauga
Reviewed 15 October 2016 via mobile

Stayed in a two queen bed with pull out sofa room with my 5 person family. The room was quite spacious. The location is great, there is a shipping plaza right across the street and a bus stop right in front that gets you downtown in about 20 minutes. The front desk staff were very friendly and helpful. The only...

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2Thank FamilyR0adTrips
Darren R, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello FamilyR0adTrips. Thank you for the positive review about being better than expected at our Best Western Plus Ottawa City Centre. I love the that guestroom with two Queen beds and a pull out sofa. It is great for a family like yours (and mine). I'm so sorry that you were not attended to promptly at our Cafe 1274. I...

Milton, Canada
Reviewed 11 October 2016

Nice room,good service and overall a comfortable place to stay in Ottawa and near highway. Breakfast was good also but did not try any other meal and did not use bar. What else is there to say about a hotel ?

Review collected in partnership with Best Western
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1Thank JimMcC1944
Darren R, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello JimMcC1944. Great Review! Thank you for taking the time to review your recent stay with us on TripAdvisor. We really appreciate the positive feedback about our guestrooms and location near the Highway 417. We hope that we will see you again in the near future and have the opportunity to try more meals at our full service restaurant Cafe...

Quebec, Quebec, Canada
Reviewed 8 October 2016

Hotel is almost perfect. Check in and check out in a snap. The rooms are very clean, spacious. No rugs, and TV is perfect (100% HD, large TV's). Hotel is not so perfectly located if you were thinking of walking to venues and activities. The only negative side was that cleaning lady knocked on our door and woke us up...

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2Thank Richard B
Brampton, Canada
Reviewed 7 October 2016

Since my last stay, they have upgraded their WiFi and I must say, what a huge difference it makes for the business traveler and families with multiple devices. I traveled with my family and had 5 devises going in our room and the speed was 38 download, 33 upload, CRAZY!!!. I am glad that they made the decision to upgrade...

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2Thank DRUMMERMATRIX
Ottawa, Canada
Reviewed 2 October 2016

Rooms are not clean, very noisy, location is good, probably would not stay here again, front desk staff were helpful, The restaurant is OK, but probably would leave hotel to eat. The bed was very uncomfortable,

Review collected in partnership with Best Western
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1Thank Debbie M
Reviewed 24 September 2016 via mobile

Friendly staff! Great room, spacious and clean. Staff name (GUY) at the front desk went the extra mile to ensure we were satisfied with the room/accommodations. Provide a crib ... Quick response by the time we came back with suitcases it was there! Recommend staying here location is great and near by.

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1Thank Ahmed A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today! ... more   less 

Additional Information about BEST WESTERN PLUS Ottawa City Centre

Address: 1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada (Formerly BEST WESTERN PLUS Macies Hotel)
Region: Canada > Ontario > Ottawa
Price Range: $144 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Ottawa City Centre 3.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Best Western Ottawa
Ottawa Best Western
BEST WESTERN PLUS Ottawa City Centre Ontario
Hotel Style:
#18 Family Hotel in Ottawa
#24 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Ottawa City Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Ottawa City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on the ground floor and it was very quiet”
 of 5 bubbles drountree, 3 Jan 2017 | Read review
“All the rooms are good choices”
 of 5 bubbles LLUBIN, 29 Dec 2016 | Read review
“3rd floor room was great”
 of 5 bubbles KarenE3A, 19 Dec 2016 | Read review
“We stayed on the 4th floor, were very happy with our room.”
 of 5 bubbles OuizeeB, 13 Nov 2016 | Read review
“Ask for a refurbished room. Avoid main floor as the windows can open- unlike some hotels which have sealed windows.”
 of 5 bubbles moregr8trips, 15 Oct 2016 | Read review
5 of 5