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Best Western Plus Ottawa Kanata Hotel & Conference Centre

450 reviews
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Traveller (20)
Room & Suite (260)
Pool & Beach (23)
Overview
  • Excellent26%
  • Very good37%
  • Average23%
  • Poor8%
  • Terrible6%
Travellers talk about
“hot tub”(20 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Offers from Best Western Plus Ottawa Kanata Hotel & Conference Centre
Special Offer: BOOK DIRECT & SAVE
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (450)Write a Review
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Traveller rating
115
148
99
38
29
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LanguageEnglish
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115
148
99
38
29
Show reviews that mention
All reviewson site restaurantthe salt water poolhot tubcanadian tire centrebeer storeroom was cleanhockey gametim hortonsfirst floornice poolexercise roomgreat staywould highly recommend this hoteleasy accesschecking outdowntown arealocation is great
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1 - 5 of 429 reviews
Reviewed 2 weeks ago

Good price, nice hotel, lady at check in tried to trick us into a higher price. After standing my ground and digging up our reservation confirmation she finally adjusted it to match. Aside from that experience, the hotel is close off the highway, clean, quality,...More

Review collected in partnership with Best Western
Thank M946IAdavidj
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 1 week ago

Good Afternoon, Thank you for taking the time to comment on your recent stay at the Best Western Plus Ottawa. I apologize for the issue in not finding your rate promptly. I will certainly look in to it. I am pleased that you found our...More

Hotel's Favourite
Reviewed 8 December 2017

I'm not even waiting until I check out to review this hotel. We have spent a week here and it is the VERY BEST WESTERN we have stayed in. The staff and management are fantastic, they can't do enough for you. From the front desk...More

Thank sil n
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 11 December 2017

Good Evening, Thank you so much for your kind words and your time taken to review your stay at the Best Western Plus Ottawa. Our team reads each comment from our guests and we congratulate our staff on a regular basis and use this feedback...More

Reviewed 2 weeks ago

-20 outside and hotel did not turn on heat in my room despite having a reservation held with credit card. The side hotel entrance beside the Bar was unlocked til 10pm. I called front desk about no heat and he offered to turn it on....More

Review collected in partnership with Best Western
Thank mrsh418
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 2 weeks ago

Good Afternoon, Thank you for taking the time to comment on your recent stay at the Best Western Plus Ottawa. We review each comment with our team and make any necessary adjustments or assign our maintenance department to any issues required. I apologize for the...More

Reviewed 2 weeks ago

The Location of this Hotel was perfect, just outside of the City of Ottawa but close enough to see any part of the city....without all the city traffics. We used this hotel to traffic back and forth from the Canadian Tire Place to watch the...More

Review collected in partnership with Best Western
Thank V8261PVstevew
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 2 weeks ago

Good Afternoon, Thank you for taking the time to review your recent stay at the Best Western Plus Ottawa. We are delighted that you enjoyed your time with us. Come back soon!

Reviewed 2 weeks ago

Pool was freezing. 3 days no one was going to fix it. My 5 year old was upset everyday when we told her it still wasn't fixed. No compensation. We asked everyday if it would be fixed and was told it was hard to heat...More

Review collected in partnership with Best Western
Thank joeyannz
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 2 weeks ago

Good Morning Joey Ann, Thank you for taking the time to review our property. I apologize for the temperature in the pool and I am so pleased that I had the opportunity to speak with you. I wish you the very best for the New...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$105 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Ottawa
#27 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Ottawa
#27 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (260)
Pool & Beach (23)
Dining (22)
Hotel & Grounds (55)
Bathroom (5)
Questions & Answers
Ask a question
occams-razor
27 November 2017|
AnswerShow all 3 answers
Response from MrRobColo | Reviewed this property |
No not close to downtown. I am not sure about buses. Hope that helps Rob
0
Votes
VBE2013
17 May 2016|
AnswerShow all 2 answers
Response from Safiq D | Property representative |
Good morning, unfortunately our Hotel is 100% smoke free, having said that, we do have rooms on the ground floor, you can smoke outside the room with the patio door closed.
0
Votes
Rachel J
7 May 2015|
Answer
Response from Steven J | Property representative |
Two people can fit.
0
Votes
Room Tips
"The suites are very nice and well equipped"
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"If you stay on the first floor be prepared to hear cars all night."
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"Get a room facing the back of the hotel. The picnic tables/balconies overlook a green space and there is easy..."
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"Book at Hampton or marriot"
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