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Fairmont Chateau Laurier

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1 Rideau Street, Ottawa, Ontario K1N 8S7 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Get Real - Experience it ALL Save up to 25%
Traveller (1719)
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Panoramas (41)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Chateau Laurier
Updated 27/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 79 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
On-demand films
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Great View
Languages Spoken
English, French
Hotel links
Special Rate:Get Real - Experience it ALL Save up to 25%
4112Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
Victor G wrote a review Jul 2021
1 contribution
We love this hotel. It is centrally located, next to Parliament Hill and the Byward Market is s short walk away. Great service, friendly staff, well maintained property nicely appointed guest room. Could not ask for more. Looking forward to our fall getaway!
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Date of stay: July 2021
Location
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Wesnile wrote a review Feb 2020
New York135 contributions58 helpful votes
Hotel's Favourite
Just got back from a long weekend at the Fairmont. The hotel is absolutely beautiful! The architecture is amazing, lobby, rooms, and all public spaces are incredible. Very Old World charm but completely renovated. Stayed in a Gold level room which gave us access to breakfast every morning in the Gold Lounge as well as Happy Hour and desserts nightly. Well worth the extra price. The room was very large, comfortable and updated with everything you'd need. The staff at the Gold level were all amazing and could not have been more helpful, polite and friendly. As we were in town to skate the Rideau Canal the concierge at the Gold Level hooked us up with a company that delivered our ice skates directly to the hotel in 15 minutes. And we were able to keep them for the day for less than a 2hr rental in other places. I highly recommend the Fairmont and also the upgrade to the Gold Level.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Upgrade to Gold Level
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1 Helpful vote
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Response from ChateauLaurier, Manager at Fairmont Chateau Laurier
Responded 6 Feb 2020
Our mission is to turn moments into memories and it is always so good to hear when we have been successful. We agree our team on the Gold floor is amazing! Rest assured that we will share your compliments with them and we know they will be delighted that you took the time to recognize their service. We hope to welcome you again one day soon. Sincerely, Marion te Winkel Director of Operations
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Michelle T wrote a review Jul 2021
2 contributions
+1
This is the first time we've travelled since March 2020. Last trip, we dropped by and went for a drink at Zoé's then sat in some sumptuous chairs the lobby for a bit, toured the halls and enjoyed the photos, the ambience. Nice! Fast forward to summer of 2021. Covid protocols. Self parking only (get it), body temp taken (check!), empty lobby - no chairs (sad). No Zoé! The halls looked deserted, almost haunted. After walking what seemed forever, we arrived into our lovely suite 569. Bougie elegance I would say. Great views, very comfortable bed (we slept like babies!). Loved the details - IG'd the doorknobs, loved the Rose 31 amenities, Front staff superior. I am rating a 4 because I've been to several 5 star hotels since and here are the differences. 1 - Towels smelled of vinegar. Vinegar is an excellent disinfectant but the thing I love most about hotel towels is that fresh smell. 2 - No pen and paper. 3 - No info package - call me old fashioned but "QR" doesn't do it for me. Couldn't check out via TV (less personal contact?). 4 - No TV station guide - A simple card does not transmit covid. 5 - A phone that doesn't get answered. 6 - No complimentary bottled water. 7 - I own a Nespresso and know the coffee is exceptional. Your machine spewed lukewarm dishwater. I don't think Nespresso would be happy with this kind of promotion. 8 - Lastly, the lobby experience was sad. Not what I experienced the last 3 times I stayed here (+my 2020). No pretty centerpiece or flowers or lanterns, no chairs, no people to watch. The halls had no art/photos/history. We were at Le Chateau Frontenac the other day and the lobby was beautiful. The flower centerpiece was spectacular! Covid is serious for sure but (in my opinion) you are taking things to another level. I appreciate the safety factor but things feel too much like a pandemic here. Not what I want after staying at home since March 2020.
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Date of stay: July 2021
Location
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Room Tip: Choose upgrade option offered just before the check in date.
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sam5969 wrote a review Jul 2021
Toronto, Canada33 contributions8 helpful votes
Visited for wife’s Birthday getaway. Very Grand and majestic hotel. Staff were very pleasant and more than willing to help, specially the guy at the front door. Very well located, walking distance to Rideau Canal and Byward. The reason for 4 stars, Rooms and parts of the hotel though definitely need an upgrade, better lighting including upgrading the swimming pool. Just the building being so grand is worth one night stay though likely not a come back hotel unless they do the upgrades.
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Date of stay: July 2021Trip type: Travelled with family
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Don S wrote a review Jul 2021
Ottawa, Canada6 contributions1 helpful vote
A small room with a particularly small bathroom with a pink stain in the tub. Overall an underwhelming experience. Excellent location near the Byward Market and Elgin Street. The bed mattress was comfortable.
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Date of stay: July 2021Trip type: Travelled as a couple
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PRICE RANGE
US$190 - US$395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont chateau laurier hotel ottawa, fairmont hotel ottawa, fairmont hotel chateau laurier, fairmont ottawa, ottawa fairmont
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
429
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Frequently Asked Questions about Fairmont Chateau Laurier
Which popular attractions are close to Fairmont Chateau Laurier?
Nearby attractions include Jigsaw Escape Rooms (0.4 km), Escape Manor Byward Market (0.3 km), and Rideau Canal National Historic Site (0.07 km).
What are some of the property amenities at Fairmont Chateau Laurier?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Chateau Laurier?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Chateau Laurier?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Chateau Laurier?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Fairmont Chateau Laurier?
Conveniently located restaurants include La Bottega, BeaverTails, and The Brig Pub.
Are there opportunities to exercise at Fairmont Chateau Laurier?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Fairmont Chateau Laurier located near the city centre?
Yes, it is 0.3 km away from the centre of Ottawa.
Are any cleaning services offered at Fairmont Chateau Laurier?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Chateau Laurier?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Chateau Laurier offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.