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Fairmont Chateau Laurier

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#17 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Fairmont Chateau Laurier
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2,671 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Laurier
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Showing 2,376: English reviews
Vancouver, Canada
Reviewed 1 week ago

Stayed 2 nights there in winter time with my partner. We had a wonderful time! Hotel location is great, right beside the Parliament buildings which is very convenience if you are planning to take a tour of the Parliament. Great service and amazing food. Also there are many pictures hanging on the walls that tell you the story of this...

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Helpful?
Thank Gary530
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Gary, We are delighted that you and your partner enjoyed your visit to Ottawa’s Castle and we look forward to welcoming you back one day soon. Sincerely, Claude J. Sauvé General Manager

Oakville, Canada
Reviewed 1 week ago

Can't imagine better accommodation and service in Ottawa. The renovated rooms and Gold Floor lounge are excellent. While some of the nostalgia is gone (i.e. black and white tiled bathrooms), the renovations are classy, tasteful and functional, especially the new bathrooms. The expanded lounge is beautiful and practical with George who may just be the world's largest expresso/cappuccino machine. As...

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Helpful?
Thank NoKidsWillTravel
brockville ontario
Reviewed 2 weeks ago

I'm a big fan of the hotel: good service, great location. Only caution is their expensive restaurant Wilfred's. Last few times there, high prices for not very tasty or chewable food. Last time prime rib that was anything but prime. Took half home for my dog who has the required very sharp teeth. I don't like paying $38 to give...

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Helpful?
Thank BrockvilleOntarioBob
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and I regret that your experience in Wilfrid’s did not meet your expectations on this occasion. Your experience is certainly not typical of the high standards that we strive to provide to our guests every day. Please rest assured that I have reviewed your comments with our Chef and his team to...

Toronto, Canada
Reviewed 2 weeks ago via mobile

This was our second time staying at Chateau Laurier and it dod not disappoint. All of the staff make you feel very welcome. We had breakfast at the buffet and it was delicious. Be sure to see Jerry at the omelette bar he went above and beyond to serve my family including getting grapes for my daughter (which were not...

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Helpful?
Thank corrielou77
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that your stay in Ottawa’s Castle was a memorable one and we hope to welcome you back soon. Sincerely, Claude J. Sauvé General Manager

Vancouver, Canada
Reviewed 2 weeks ago via mobile

This was my 4th stay here and each time was worse than the last. It is really only a Fairmont property in name (and price). I have stayed at many other Fairmont properties, all of which were in a completely different league than the Chateau Laurier. It is apparent to me the hotel is busy with government conferences and the...

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1Thank GeeWest
Montreal
Reviewed 2 weeks ago

From the moment we checked in, we felt the difference a Fairmont makes. Valet service was top notch and at check in was asked what the purpose of our trip was so I mentioned that it was our wedding anniversary. about 15 mins after we checked into our room, room service rang with a card, 2 bottles of water and...

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Thank TracyMontreal
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Tracy, We are delighted that your stay on Ottawa’s Castle was a memorable one. We hope to welcome you back one day soon! Sincerely, Claude J. Sauvé General Manager

Montreal, Canada
Reviewed 2 weeks ago

Let me preface this by saying that I have been a Platinum member for many years and my review will be a little biased by the fact that I am used to the Fairmont standards in Asia and the Middle East. The room was very disappointing. Old and in urgent need of some renovations. It was also strangely designed: The...

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Helpful?
Thank paricitoi
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and we regret not meeting your expectations on this occasion. Please rest assured that your experience is certainly not typical of the high standards that we strive to provide each and every day. Should you wish to discuss matters further, please do not hesitate to contact me directly through the Hotel. We...

London
Reviewed 3 weeks ago

Our room overlooked Parliament and was extremely comfortable. It actually had two bathrooms which was fantastic. It's very centrally located for shops, Byward Market, parks and of course the Parliament building. We ate in the bar one night which was quite overpriced for what it was - but I suppose you expect that from a hotel. On the plus side,...

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Thank Chocolateloverlondon
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that your stay with us was a memorable one and we hope to welcome you back soon. Sincerely, Claude J. Sauvé General Manager

Sudbury, Canada
Reviewed 4 weeks ago

This is a lovely hotel, old and grand. Our room was very large, overlooking the Byward Market. I was hoping for a room a bit higher but this was on the second floor. The washroom was terrific, with a glassed in shower. I did find the decor of the hotel a bit old fashioned, it seemed to be stuck in...

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Helpful?
Thank laughingwoman6
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We appreciate your taking the time to share your valuable feedback with us. We do hope you return one day soon! Sincerely, Claude J. Sauvé General Manager

Toronto, Canada
Reviewed 4 weeks ago

I feel like I'm being transported in Canadian history each time I stay here. It's a beautiful, castle like property with gravitas! Historic without feeling dated. Helpful and friendly staff, typical of what to expect from a Fairmont - my go to chain in Canada. Looking forward to my next stay.

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Helpful?
Thank DROJC
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are proud of our rich Canadian heritage and history. We hope to welcome you back one day soon! Sincerely, Claude J. Sauvé General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zoe's Lounge
Zoe's Lounge
Cuisines: Canadian, Contemporary
La Terrasse
La Terrasse
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Region: Canada > Ontario > Ottawa
Price Range: $257 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Ottawa, Ontario
Hotel Style:
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#12 Business Hotel in Ottawa
#12 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Laurier staff and other travellers.
13 questions
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Questions? Get answers from Fairmont Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free wifi if you sign up for Fairmont's loyalty program, President's Club.”
TravelingMom454, 22 Apr 2017 | Read review
“Upon check in ask for the available rooms & their views ( Canal, Byward Market etc)”
522pattik, 20 Apr 2017 | Read review
“Gold Floor service is exceptional”
briandfoodie, 15 Apr 2017 | Read review
“The view of Parliament is beautiful.”
Bagherailcane, 13 Apr 2017 | Read review
“Not facing Rideau Street Room too noisy”
torontocaroline, 12 Apr 2017 | Read review
5 of 5