We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont Chateau Laurier

Save
Traveller (1229)
Room & Suite (720)
Storyboard
Nearby Hotels
See allSee all
Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“gold floor”(127 reviews)
“zoe's lounge”(66 reviews)
“president's club”(30 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
Nearby Hotels
See allSee all
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (3,311)
There are newer reviews for Fairmont Chateau Laurier
See the most recent reviews
Filter reviews
2,919 results
Traveller rating
1,468
804
361
180
106
Traveller type
Time of year
LanguageEnglish
More languages
1,468
804
361
180
106
Show reviews that mention
All reviewsgold floorzoe's loungepresident's clubbyward marketrideau canalbeautiful hotelclassic hotelparliament hilldeluxe roomottawa riverwar memorialan upgradenational galleryvalet parkingmarket areavisiting ottawalaurier
FilterEnglish
Updating list...
661 - 665 of 2,919 reviews
Reviewed 5 December 2016

There is nothing better than two windows overlooking the canal, lightly falling snow, ornate fixtures and old world elegance galore. Staying at the Chateau Laurier in Ottawa is a must, in the Winter,......Summer, Spring or Autumn. Just spent 4 nights there and felt like I...More

Review collected in partnership with Fairmont Hotels & Resorts
Thank Mark P
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 6 December 2016

Dear Mark, We are delighted you enjoyed your stay in Ottawa’s Castle and we hope to welcome you back again soon! Sincerely, Claude J. Sauvé General Manager

Reviewed 5 December 2016 via mobile

I've stayed at the Chateau numerous times and am never disappointed. The location can't be beat, steps from Parliament , the canal, great restaurants and super shopping. It is magical looking. The afternoon tea is quite an event at Zoe's Bar, with little girls in...More

Thank Victoria R
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 6 December 2016

Dear Victoria, We value your feedback and are delighted that overall, your stay with us was enjoyable. We look forward to seeing you again one day soon. Sincerely, Claude J. Sauvé General Manager

Reviewed 4 December 2016 via mobile

My husband and I stayed one night as we had an event to attend downtown Ottawa on Saturday night. We arrived early so we could walk around the hotel and go for a swim. We found out we received an upgrade to a room with...More

Thank Okanagangirl1
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 6 December 2016

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We hope to welcome you back! Sincerely, Claude J. Sauvé General Manager

Reviewed 4 December 2016

Loved the location of this hotel, the friendly staff and the food offerings. The pool is art deco and big but it has no windows and only a few lounge chairs. The High Tea is expensive but the quality is very nice. The morning breakfast...More

Thank Karen A
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 6 December 2016

Dear Karen, Thank you for taking the time to share your lovely comments with us. We hope we have the opportunity to welcome you back one day soon. Sincerely, Claude J. Sauvé General Manager

Reviewed 3 December 2016

The Chateau Laurier is a very old facility and is not showing its age well, which is a stark contrast to all other fairmont properties I have stayed at. The hotel is too large, the rooms are too small in particular the bathrooms. Suites made...More

Review collected in partnership with Fairmont Hotels & Resorts
2  Thank M_Ste_Phen_R2014
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 6 December 2016

Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. We thank you for taking the time to share youir valuable feedback with us and do hope we have the opportunity to welcome you back...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$202 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1229)
Room & Suite (720)
Dining (116)
Pool & Beach (38)
Amenities (32)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
Edua M
11 February 2018|
Answer
Response from 4CRM | Reviewed this property |
Sorry Edua but I’ve been ill and have not felt much like doing anything on the net or the World Wide Web What do you mean when you ask me “where is your draft review?
0
Votes
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Room Tips
"Join the Fairmont Presidents club, the benefits are worth the small cost"
Read review
"Take the $20 upgrade to have the bigger room with two bathrooms and a Parliament view."
Read review
"Best at higher level."
Read review
"gold floors if possible...."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing