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Holiday Inn Ottawa East

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#37 of 67 Hotels in Ottawa
Certificate of Excellence
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Holiday Inn Ottawa East
Holiday Inn Ottawa East
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118 Reviews from our TripAdvisor Community

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Showing 114: English reviews
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Peterborough, Canada
Reviewed yesterday NEW

Went to the restaurant and my daughter was very ill. The waiter, Jason, was very compassionate and attentative to our needs. He was polite, energetic, and very friendly. He made sure my daughter had the immediate food she needed, and as for me, served my meal as quickly as the cooking staff could have it ready. The food was great...

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Helpful?
Thank teacher20142017
Ottawa, Canada
Reviewed 1 week ago via mobile

i come to ottawa once in a while for business meetings and i recently found out about this hotel. everything about it is great BUT the front desk service. I was being served by Meghan and all i simply wanted was to check in to a room and got nothing but eye rolling ..attitude and really bad service. i will...

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Thank princessz0
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. I'm very sorry to hear that you experienced this level of service at our hotel. Your comments have been sent off to our Front Office Manager for follow-up. Should you wish to speak with her directly, please feel free. Paula Vezeau, 613-744-1060. Amy

London, Canada
Reviewed 2 weeks ago

Came to Ottawa to visit my Daughter's spouse who had surgery at Ottawa General. Location makes it easy to get to the hospital and our room was large and extremely comfortable. Shower had good water pressure and loved the mattress. Extremely dry heating and water was cold out of the sink to survive dry throat. Parking lot was a nightmare...

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Thank Cameron L
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your kind review! We're happy that you enjoyed your stay with us and hope to see you again in the future! Amy

Grand Forks, Canada
Reviewed 3 weeks ago

We (wife and I) stayed at the Holiday Inn from Jan. 19 through 25th of 2017 and everything was first class. The room wasn't even a room, it was a suite. The food was excellent, even the chef came out to say Hello. The bacon burger was big enough to feed a family of four, I think. And it was...

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Thank ttapaterson
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thanks so much for your review! We're so happy that we were able to exceed your expectations and make you feel at home here! I'll be sure to pass your comments along to both the kitchen and front desk staff! Next time you're in town, we'd be happy to have you back! Thank you, Amy Mantha Banquet Manager

Hamilton
Reviewed 4 weeks ago

Great Location off the Highway Lots of parking Mall and Grocery store nearby Great breakfast Rooms clean Beds great Only issue was kids running around late at night and early morning for the entire weekend.

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Thank Manuel F
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. While I understand the inconvenience of the noise, I certainly hope that you enjoyed your overall stay. We would love to see you again! Amy

Reviewed 4 weeks ago via mobile

I recommend this hotel to anybody staying in Ottawa! Very nice and comfortable and renovated rooms. The staff are very friendly and funny specially Lynn. Very good experience! Will defiantly come back!

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1Thank Laith A
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your kind review! We're glad that you enjoy your time with us and appreciate the feedback. We'll be sure to share it with our staff! We look forward to seeing you again! Amy

Hamilton, Canada
Reviewed 18 January 2017

When I checked in it was great. I wanted to relax after a 7 hour drive. The TV had spotty signal. I tried to call down to the front desk and the phone in the room didnt work. I went to the front desk and complained about the TV and phone. I was told they knew about the tv issue.....

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Thank lindac768
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. I'm very sorry to hear that you experienced these issues during your stay. I'll be certain to follow up with our Front Desk Manager on the status of your Gift Certificate. We certainly hope that you'll stay with us again and allow us the opportunity to make things right! Amy

Newmarket, Ontario
Reviewed 24 December 2016 via mobile

We stayed here for a hockey tournament. The rooms were comfortable, and three kids enjoyed the pool. The in hotel restaurant was convenient. The location was handy being close to the highway. A few opportunities for improvement, that would have made our stay more comfortable: -in room mini fridge, make it available in all rooms as a standard -the heating...

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Thank turkskel
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! We're glad you and your family enjoyed your overall stay with us and that your games went well! We hope to see you again. Amy

Reviewed 19 December 2016 via mobile

I'm happy to say that my second visit in a year was a much better experience! Again, staff were very friendly, bed was unbelievably comfortable. And no problems with any infrastructure... Just here for one night this time but they seem to have sorted things out. I will be happy to stay here again.

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Thank aProudCdn
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "aProudCdn" Thank you for the feed back, we take a lot of pride in serving our guests and staff will appreciate the comments Thank you JPB

Mississauga, Canada
Reviewed 14 December 2016

This was the first time staying at this location. I found thongs OK but no way it should be a Holiday Inn as they need improvements to meet the other Holiday inn locations that I have stayed at. The hotel is being renovated being converted from another hotel name. There was some issues like no shampoo in the room and...

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Thank 7katztech7
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review, I'm sorry to hear that you experienced some setbacks during your stay. As we are completing renovations, we do hope that you'll consider staying with us again and allowing us the opportunity to make things right! Amy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Ottawa East , conveniently located off St. Laurent Boulevard at the Queensway Highway 417. Whether your travel brings you to Ottawa for business or leisure, you will enjoy the warmth and comfort that our fully renovated, "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary WiFi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings. Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices. The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d'Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa's various award winning national museums, Byward Market and the Casino du Lac Leamy. Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar. ... more   less 

Additional Information about Holiday Inn Ottawa East

Address: 1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada (Formerly Chimo Hotel)
Region: Canada > Ontario > Ottawa
Price Range: $152 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ottawa East 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Chimo Hotel Ottawa
Holiday Inn Ottawa East Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ottawa East staff and other travellers.
6 questions
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Ottawa, Canada
5 months ago
London, Canada
6 months ago
Melville, NY
over a year ago

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Questions? Get answers from Holiday Inn Ottawa East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On a floor with no school students.”
 of 5 bubbles teacher20142017, 22 Feb 2017 | Read review
“end of the hall room far from the elevator is best.”
 of 5 bubbles ttapaterson, 27 Jan 2017 | Read review
“Avoid sports team floors”
 of 5 bubbles Manuel905, 24 Jan 2017 | Read review
“Try and ask for a room to the rear of the hotel. I was at the front and you can hear the road noise.”
 of 5 bubbles 355clairej, 7 Nov 2016 | Read review
“All rooms are fine. Stay out of the bar unless you want to be put in a bad mood.”
 of 5 bubbles qstorm11, 31 Oct 2016 | Read review
5 of 5