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Holiday Inn Ottawa East

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#36 of 66 Hotels in Ottawa
Certificate of Excellence
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Holiday Inn Ottawa East
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108 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Dayton, Ohio
Level Contributor
109 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 week ago

I have stayed at this property before it became a Holiday Inn since it was convenient for my business needs. The building is easily accessible by car with plenty of parking. The location near a large shopping mall offers a wide range of dining and shopping options in easy walking distance. (Weather permitting. Which it didn't during my most recent... More 

Helpful?
Thank DElea60785
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you so much for your kind review! This hotel was designed with the business traveler in mind, and we're happy that we were able to meet the expectation! We look forward to seeing you again! Amy More 

Chandler, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Close to the Lone Star restaurant (walking distance). The rooms were modern and clean and the beds were very comfortable. Price was a little high seeing they had renovations going at the same time. I liked the breakfast as well.

Helpful?
Thank NigelKurtz
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! We're glad you enjoyed our clean, modern hotel as well as it`s convenient location. We look forward to having you back! Amy More 

Kitchener
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

Hotel was completely renovated and reopened this year. Guest rooms are spacious and spotless! Restaurant offers a good variety and is reasonable. The beds and pillows are amazing! So so comfortable. I was tempted to buy one for home. Great stay and location next door to Lonestar and across from St Laurent Shopping Centre. Will stay here again when in... More 

Helpful?
Thank Viki D
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you very much for your kind review! I'm happy to hear that your stay was so comfortable, and we look forward to seeing you in the future! Amy More 

Muscat, Oman
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Booked this hotel as conveniently located for my trip to Ottawa. Front of house staff friendly and extremely helpful. I had issues with my coffee machine not working and the housekeeping staff were quick to provide me with a replacement machine. The buffet breakfast was ok and did the job but if you fancy a change the mall is directly... More 

Helpful?
Thank Claire J
Jean Pierre B, Director of Sales at Holiday Inn Ottawa East, responded to this review

Dear " Claire J " WOW..a connoisseur !!. Thank you for your post, it will go a long way for training and Moral Thanks JPB More 

Cambs
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago via mobile

I stayed at the hotel for a week at the end of October for work. The hotel was located 10 minutes from the work place and had a number of eateries in the surrounding area. The hotel was clean and the rooms were well equipped. The beds were incredible comfortable and the hotel provided additional blankets as I suffer from... More 

Helpful?
Thank matthews1979
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! It's always great to know that our staff members can make your trip memorable and make you feel at home, and we're glad we were able to do that for you! We hope to see you again on the next trip! Amy More 

Ohiopyle, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

This place is such a pleasure to stay at. Friendly front desk staff as always. I really enjoyed the upgraded lobby area this time. I did prefer the old pub.now restaurant and bar. Delicious foo d and wine The service lady at night Sammie was very charming, and calvin is always nice to see. Maids were nice and attend to... More 

Helpful?
Thank yuhoo33
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "yuhoo33" We appreciate the feedback, All comments are valued and shared with the team but comments such as these always give an extra boost to moral to everyone Thank you JPB More 

Montreal
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 weeks ago

This used to be known as the Chimo Hotel until they sold the property to the Holiday Inn group who proceeded to do some minor renovations around the property. I'm pretty sure they changed all the beds because these were pretty comfortable. Room decor is pretty much the same as the Chimo. from a property layout perspective, I noticed they... More 

Helpful?
Thank qstorm11
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "qstorm11" Thank you for the feedback. your comments are imoportant to us and will be shared with the team Thank you JPB More 

Copenhagen, Denmark
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 October 2016

This stay was planned as part of travel around the eastern part of Canaca and we choose to stay here because we would visit Ottawa. The possibility to reach the hotel from Montreal and away from it towards Toronto. Our stay were pleasent with friendly staff and nice room even though part of the hotel was under refurbishment. Only the... More 

Helpful?
Thank Peter S
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! I'm happy to hear that your stay was enjoyable, and will take your comments into consideration and we strive to improve our menu offerings! Amy More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

A pair of $200 shoes went missing from our room. They were there in the AM when we left and when we came back in the evening they were missing. Contacted front desk in case they were accidently picked up. They were very rude. The next day when checking out mentioned to them if they happen to show up to... More 

Helpful?
1 Thank Heather C
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

I'm very sorry to hear about your experience while staying with us. We'd appreciate the chance to investigate further and make things right. At your convenience, please contact our Front Desk Manager, Paula Vezeau, 613-744-1060. Thank you, Amy More 

Whitby, Canada
1 review
Reviewed 23 October 2016

Staff was very courteous & helpful both at the front counter and in the restaurant.The food in the restaurant was delicious. Loved the yoghurt & the fruit especially. Rooms were very, very clean. Immaculate actually.

Helpful?
Thank tnieuwstraten
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "tnieuwstraten" Thank yopu for sharing your comments JPB More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Ottawa East , conveniently located off St. Laurent Boulevard at the Queensway Highway 417. Whether your travel brings you to Ottawa for business or leisure, you will enjoy the warmth and comfort that our fully renovated, "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary WiFi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings. Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices. The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d'Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa's various award winning national museums, Byward Market and the Casino du Lac Leamy. Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar. ... more   less 

Additional Information about Holiday Inn Ottawa East

Address: 1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada (Formerly Chimo Hotel)
Region: Canada > Ontario > Ottawa
Price Range: $146 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ottawa East 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Chimo Hotel Ottawa
Holiday Inn Ottawa East Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ottawa East staff and other travellers.
5 questions
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Ottawa, Canada
2 months ago
London, Canada
3 months ago
Melville, NY
10 months ago

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Questions? Get answers from Holiday Inn Ottawa East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and ask for a room to the rear of the hotel. I was at the front and you can hear the road noise.”
 of 5 bubbles 355clairej, 7 Nov 2016 | Read review
“All rooms are fine. Stay out of the bar unless you want to be put in a bad mood.”
 of 5 bubbles qstorm11, 31 Oct 2016 | Read review
“Do not go to this hotel!!!”
 of 5 bubbles 650heatherc, 25 Oct 2016 | Read review
“Relaxing....Spacious”
 of 5 bubbles tnieuwstraten, 23 Oct 2016 | Read review
“ask for room with quiet air conditioner”
 of 5 bubbles karchanw, 9 Sep 2016 | Read review
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