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Courtyard Ottawa Downtown

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#21 of 66 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Ottawa Downtown
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827 Reviews from our TripAdvisor Community

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Showing 777: English reviews
Oakville, Canada
Reviewed 3 weeks ago via mobile

My wife and I stayed 2 nights between x-mas and New Year. On arrival, the reception could not have been nicer and more helpful. Throughout the 2 days, front desk staff were exceptional in friendliness and help. After we left, and we're already 4 hours down the road, we realized that we had left something in the room safe. We...

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Helpful?
Thank 114Rainer
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

We sincerely appreciate you taking the time to post a review of your time with us! We aim to deliver a high level of service to all of our guests and we're pleased to see we met our goal during your stay. We know how stressful it can be when you realize you've left something behind at a hotel so...

Toronto, Canada
Reviewed 3 weeks ago

Our check in was so great. Ephodzh did so many great things for us. She is awesome. She recommended and booked restaurants and when busy booked others. She got us great rooms and generally ensured we would have a wonderful stay. All staff in the restaurant were aweseom too and the food was great. A wonderful place to stay. Thanks...

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Thank Michael F
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for the wonderful feedback! I have to say I'm thrilled to see that Ephodza went above and beyond for you and made your stay so exemplary. The associates here are what makes our hotel stand out from any other in Ottawa. The Bistro has a generous selection of options and it's great to hear that you found something...

Edmonton, Canada
Reviewed 20 December 2016

Perfect location for Canada Day. Close to all activities, restaurants and night life. They were well organized for Canada Day and had a very safe set up. It was a little loud or room, but was to be expected on Canada Day 2016. I am not sure why people would book there and then complain about the noise. We enjoyed...

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Thank Just-Cope
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for your feedback regarding the Courtyard Marriott Ottawa Downtown. We truly are the centre of the action on Canada Day and we're looking forward to some incredible activities this year, with Canada's 150th anniversary just a few months away! This year there are concerts, a food festival, and fireworks displays all planned to blow away visitors of Canada's...

Toronto, Canada
Reviewed 18 December 2016

Clean Hotel, very close to downtown Ottawa, close to major attractions, right in the heart of Byward Market, hence many eating and shopping choices. Please remember that they dont have Complimentary breakfast and no Fridge and Microwave in rooms. A big issue if you are travelling with kids and family,

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Helpful?
Thank Jit M
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for reviewing your stay with us! We're pleased that you enjoyed our attention to cleanliness and central location. The Byward Market offers over 150 restaurants so don't hesitate to ask our staff for a recommendation. I'd just like to clarify that all of our rooms have mini fridges and coffee makers and that microwaves are available upon request....

Toronto, Canada
Reviewed 13 December 2016

This hotel is located in the heart of the Byward Market, which means absolutely everything is a short walk away. It also means a lot of city noise. The first room I was given was on the ground floor directly across from a row of restaurants and I went back to the front desk to ask for a room facing...

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Thank askuroneko
Mandeville, Louisiana
Reviewed 5 December 2016

This hotel is located in the heart of the Byward Market within easy walking distance of Parliament Hill and all downtown points of interest. Parking is available above and below ground for a fee. Prices are mid-range, typical of Courtyards. The hotel itself is a bit dated, but comfortable. The front desk staff and those in the Bistro were very...

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Thank Nelson T
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for taking the time to share your experience at the Courtyard Marriott Ottawa! We are pleased to hear that you enjoyed the service our staff provided as well as our central location! The Byward Market has a large variety of restaurants and our staff are always ready to recommend their favourites! We hope to see you again should...

Halifax, NS
Reviewed 4 December 2016

Most reviews I've seen concerning this hotel makes mention of the excellent location. This is the primary reason why I selected it for my colleagues and I - it's definitely located centrally in the Byward Market, which is about as downtown as you can get. And, yes, there's plenty of road construction going on nearby, which makes navigating the surrounding...

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Thank JB81ontheroad
Reviewed 28 November 2016 via mobile

First impression of hotel was awful!! The lady who signed us in had a very sour face and did not look happy at all to see us. Firstly we requested adjoining rooms weeks previous to arrival as we required 2 rooms. We're told they couldn't guarantee it. I asked it to be noted on our file and were disappointed when...

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Thank von2von
Nelson, Canada
Reviewed 19 November 2016

Not the prettiest of building, in a town with some great architecture but that was the only down side. Great location for walking to a diverse selection of restaurants and attractions. Staff were fantastic, always friendly and helped with everything we needed. Room was clean and comfortable not palatial but then neither was the price. I would definitely come back.

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Thank KootenayKathy
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for the wonderful review of our hotel! This property is definitely in a prime location; being in the market means being close to the best attractions Ottawa has to offer! We especially appreciate the great comments with respect to our associates. We are also thrilled to hear that the room met your satisfaction. - Colin McCulloch

Reviewed 18 November 2016 via mobile

I recently spent 2 nights at this Marriott. It is a great location for restaurants and entertainment. However, the hotel is in need of updating in the guest areas (rooms and hallways). The parking is a bit expensive and there was a lot of road construction that made getting there interesting.

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Thank Jeffrey F
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for providing feedback about your stay with us! We're glad to hear you enjoyed our central location which allows guests to take in many of Ottawa's best sites without having to use their vehicle. For guests who bring a vehicle, we have both on-site and off-site parking available for a fee. We do frequent competitive surveys to ensure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Ottawa Downtown

Address: 350 Dalhousie St, Ottawa, Ontario K1N 7E9, Canada
Region: Canada > Ontario > Ottawa
Price Range: $184 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ottawa Downtown 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard
Courtyard Ottawa Downtown Ontario
Hotel Style:
#8 Family Hotel in Ottawa
#9 Romantic Hotel in Ottawa
#23 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ottawa Downtown staff and other travellers.
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Questions? Get answers from Courtyard Ottawa Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the end of th hallway near the lobby as the metal door is heavy and closes loudly (at least on the first floor).”
 of 5 bubbles KootenayKathy, 18 Nov 2016 | Read review
“Second Floor facing York Ave was great.”
 of 5 bubbles michaelaP7154FU, 7 Nov 2016 | Read review
“Ask for a quiet room as some are particularly noisey”
 of 5 bubbles RogerD604, 2 Nov 2016 | Read review
“Ground floor is great to have if your out on the town all night.”
 of 5 bubbles dundasperformance, 31 Oct 2016 | Read review
“Decide whether the overall noise level of the Byward market neighbourhood is REALLY what you want to experience, 24 hours a day.”
 of 5 bubbles mikehC5839HO, 28 Sep 2016 | Read review
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