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Courtyard Ottawa Downtown

Expedia.comUS$226*
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#23 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Ottawa Downtown
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847 Reviews from our TripAdvisor Community

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Showing 797: English reviews
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Reviewed 3 days ago NEW

The location could not be better. I had a king-sized bed in a nice, clean room at only $200 a night. I was warned by earlier reviews of street noise and so requested a room facing the courtyard. They provided for the request and no view, but no noise. I requested early check in and expected I'd have to store...

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Helpful?
Thank Kimberley K
Toronto, Canada
Reviewed 4 days ago NEWvia mobile

Enjoyed the hotel a lot. Rooms wete xomfortable beds awrsime. Staff were so helpful in going skiing and hiking as well as for food and entertainment options. Food in the hotel was very tasty and location great. Our family really enjoyed the stay.

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Thank Michael F
Vancouver, Canada
Reviewed 1 week ago

I have never been to a hotel where every staff member is friendly and so helpful. This is a basic clean hotel. Given the location I might have wanted my own safe but that wasnt a deal breaker. Enjoy the best of what Ottawa has to offer from this location.

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Thank vekel
Westfield, New Jersey
Reviewed 1 week ago

We have just returned from Ottawa.(5/13/2017) We loved the city and we were happy that we had chosen Courtyard Ottawa Downtown. The hotel is right in the center of the shopping, restaurants, pubs and street entertainment of ByWard Market. You can easily walk to many attractions like the National Gallery of Canada. The hotel is in great shape, the rooms...

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1Thank leavingagain14
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Dear leavingagain14, We sincerely appreciate you taking the time to give us feedback about your stay at the Courtyard Marriott Ottawa! We're so happy to hear you enjoyed your stay with us! We strongly believe that while mistakes can happen, how we step up to fix them is what makes all the difference. Words can't express how proud we are...

Halifax
Reviewed 2 weeks ago

I booked this hotel for three reasons: 1. It fell within the published price limits for the Canadian Armed Forces; 2. Location (in the Market, close to everything); and 3. Staying with the Courtyard Marriott meant that I would received addition loyalty points. I made use of the Marriott app and checked-in while I was still en-route from Halifax. I...

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1Thank DandH_1989
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you DandH_1989 for reviewing your stay with us! We're pleased that you enjoyed our excellent location. It is perhaps one of the best in Ottawa! So much to see and do all within a short walk! Don't hesitate to ask our associates for recommendations and directions. They're always here to help! We're very happy to read your comments about...

Reviewed 3 weeks ago

The location is amazing. Ottawa Byward market on the first great day of spring. The place was hopping. The Sens were playing! First patio beer of the season. The city is out celebrating. ton of fun. Hotel staff is amazing. The location is great. I foyer has been revitalized and is very comfortable.

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1Thank Janet H
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you Janet H for your review of the Courtyard Marriott Ottawa! We're pleased to hear you enjoyed your stay with us! Our central location is perfect for discovering Ottawa as there is so much to do all within a short walk. With patio season upon us, don't hesitate to ask our associates for recommendations as they will be happy...

Saint Johnsbury, Vermont
Reviewed 4 weeks ago

I disagree with a February reviewer who mentioned lackluster reception area. I found this hotel impeccable from cleanliness of the facility to the helpfulness if the front desk staff. We had driven five hours so were hoping for a seamless arrival and check in. We got it, as well as secure underground parking for a reasonable fee. I had requested...

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1Thank alice w
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

alice w, Thanks for sharing your experience with the TripAdvisor community! Cleanliness and helpfulness is what we offer here at the Courtyard Marriott Ottawa Downtown. I'm thrilled to see your check-in was seamless and parking accessible for you. Colin

Cumbria, United Kingdom
Reviewed 10 April 2017 via mobile

I stayed at the courtyard for two nights, and was part of a team who hosted an IT security conference. We used the conference room facilities and I stayed in the hotel. I'll break down the review by conference room facilities and the overnight accommodation. Conference room The facilities were very good. Clean, lots of space and great projector screen....

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Thank Neil K
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you so much for your kind words and thorough review Neil K! It’s fantastic to hear that you enjoyed your stay with us. Our conference facilities are great for groups staying with us; they make the morning commute very short! I’m glad you enjoyed the lunch we provided and the Starbucks coffee as well. With respect to the breakfast...

Reviewed 6 April 2017 via mobile

Average hotel, exactly what you would expect from the web site. Some mildew and dirt in the bathroom. The staff however we're fantastic. The staff was very friendly and accommodating. Chelsea at the front desk was especially helpful to make sure my daughter had a fantastic time and showed genuine interest in her.

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Thank Louise L
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Louise L, Thank you for sharing your honest feedback with the TripAdvisor community! First and foremost, I apologize that your bathroom was not cleaned properly prior to your stay. Cleanliness is our highest priority and I will make sure to share your feedback with our housekeeping team to ensure that this does not happen again. I am, however, thrilled to...

Reviewed 4 April 2017 via mobile

I arrived at the hotel feeling tired and a tad cranky after a white knuckle two hour drive. Was relieved to see a front desk person free. The nice lady started the registration process which was subsequently interrupted by the phone six times. Although I was irked, I realized it wasn't her choice and that it was new policy. Sure...

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Helpful?
Thank Jeremy m
Nancy C, General Manager at Courtyard Ottawa Downtown, responded to this review

Dear Jeremy m, I appreciate you taking the time to write a review about your recent stay with us. I sincerely apologize for the numerous call our Associate had to take while checking you in. I can certainly understand your frustration after a long drive. I am curious to know when you arrived and around what time as we always...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Ottawa Downtown

Address: 350 Dalhousie St, Ottawa, Ontario K1N 7E9, Canada
Region: Canada > Ontario > Ottawa
Price Range: $210 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ottawa Downtown 3*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, Marriott, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Courtyard Ottawa Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard
Courtyard Ottawa Downtown Ontario
Hotel Style:
#8 Family Hotel in Ottawa
#9 Romantic Hotel in Ottawa
#23 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ottawa Downtown staff and other travellers.
6 questions
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Questions? Get answers from Courtyard Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard rooms are supposed to be quieter.”
, 23 May 2017 | Read review
“On the weekends the neighborhood is lively. Try to stay on the top floor.”
leavingagain14, 13 May 2017 | Read review
“Rooms on the outside of the building (it's a hollow square shape) have the best view. West-facing towards the parliament buildings.”
DandH_1989, 11 May 2017 | Read review
“we had a great room overlooking the nightlife. It was a little noisy but fun.”
D5912VEjaneth, 5 May 2017 | Read review
“Inside atrium facing rooms are more quiet.”
alicew379, 28 Apr 2017 | Read review
5 of 5
Expedia.com
US$226* /night
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PricelineUS$227
TravelocityUS$226
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*Disclaimer
Prices are for 1 room, 2 adults
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