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ARC The Hotel

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#20 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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ARC The Hotel
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1,150 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
Sydney
Reviewed 23 December 2016

It wasn't a good start. I arrived exhausted and very late after a delayed flight but was not helped when the solitary desk clerk ignored me struggling through the doors with all my luggage. The room was fine with a contemporary and modern feel, new-looking fittings and furnishings and a comfortable bed although I had to laugh at my view...

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Helpful?
Thank Roderick E
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Roderick E, Thank you for taking the time to rate our hotel on TripAdvisor. We are delighted to hear that you enjoyed the comfort and decor of our guestrooms. Our ideal central location, only steps away from the city’s major attractions may result in an obstructed view from certain guestroom but we sure hope that you were able to...

Reviewed 20 December 2016 via mobile

Arc hotel Ottawa is a great boutique hotel in downtown Ottawa. . Exceptional service, clean and well maintained. Book the package room and arrive to cocktail in the lounge, champagne and treats in your room and parking is covered too! Comfortable beds, soft robes and a lovely rainshower bath large enough for two. Includes breakfast and pastries. . An excellent...

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Thank Dawn R
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Dawn R, Thank you for taking the time to share your feedback on TripAdvisor! We are delighted to read that you enjoyed your romantic getaway with us. At Arc The.Hotel, we pride ourselves on creating unique and memorable experiences for our guests and this all starts by providing exceptional services and amenities. Thanks again for the great review and...

Markham, Ontario
Reviewed 17 December 2016

Amazing service! Hotel easy to find, very central, modern. It's clean and good size. Very comfortable. Staff so friendly. Will come back here and recommend this to friends and family. Thanks for taking care of us!

Review collected in partnership with this hotel
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Thank may_sheng
Winnipeg, Canada
Reviewed 16 December 2016

ARC Hotel is located downtown, an easy walk to Parliament Hill, Byward Market and many of the museums. The hotel staff was efficient, polite and most importantly, friendly. Thank you for a lovely stay!

Review collected in partnership with this hotel
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Thank LAWJLS
Cambridge, Massachusetts
Reviewed 15 December 2016

The warm welcome and complimentary glass of wine were exactly what I needed after 12 hours of meetings. However, my room (215) was nothing but ordinary. The bed was comfortable, but somehow the garbage from the previous guest had not been emptied and there was no milk or even whitener to take the edge of the in-room coffee. The room...

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Helpful?
Thank amandapalmerfan
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear amandapalmerfan, Thank you for sharing feedback on your recent experience at our hotel. We are thrilled to hear that you enjoyed your complimentary glass of wine and that our employees extended a warm welcome upon arrival! We are currently in the process of refurbishment certain areas of the hotel and will soon be modernizing our guestrooms to provide our...

Montreal, Canada
Reviewed 11 December 2016

Very nice staff, great room. Undergoing some renovation soon as it's looking a little tired. Coffee lounge was closed for revamp. We enjoyed it regardless. The location is central and there's a nice dining lounge with fireplace. Very cozy.

Review collected in partnership with this hotel
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Thank Caroline J
Hamilton, Ontario
Reviewed 8 December 2016

Lovely room with comfortable bed and pillows. Best sleep I have had in Ottawa for some time. Corridors were quiet and room too. Delicious dinner with quick responses from room service. Delighted to find real milk in the fridge for tea in the morning. The bath products smell great. And best of all the kind, attentive and easygoing staff.

Review collected in partnership with this hotel
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Thank lisasC1233EU
Montreal, Canada
Reviewed 1 December 2016

I always enjoy staying at ARC The Hotel when in Ottawa. Staff is friendly and the rooms, spotless. You could hear a bit of noise from next door, but it was not distracting. This time, I had dinner at their restaurant. I highly recommend the duck confit grilled cheese and the blackberry sorbet!

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Thank sileas2015
Reviewed 30 November 2016

Over the years I have stayed here. It was a very good hotel. Stayed with family over the Thanksgiving weekend for the second year in a row. The Arc is tired and is showing its age for all to see. It needs to be fixed up, updated and brought back to looking like it used to. Hall carpeting is warn,...

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Helpful?
Thank charlesg356
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear charlesg356, Thank you for taking the time to rate our hotel on TripAdvisor. In order to enhance our customer experience and to provide our guests with an even more memorable stay, we are excited to announce that we will soon be undergoing some renovations. These renovations include the refurbishment of our Upper Lobby Area and the hallway carpets leading...

St. Catharines, Canada
Reviewed 28 November 2016

Recently spent one night ar ARC downtown Ottawa. Lobby small, but functional. Room well appointed, clean and comfortable if on the small side. Staff friendly and helpful, lounge comfortable and food was both tasty and decent portion size. Hotel location close to many attractions and shopping, as well as transit.

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Thank N5220CYjohnl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: Canadian, American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: $208 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
ARC The Hotel Ottawa, Ontario
Hotel Style:
#7 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
#19 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
9 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near elevators.”
 of 5 bubbles attercliffe, 19 Feb 2017 | Read review
“Some of the rooms like straight across to offices. Ask for one that has a bit better or higher view.”
 of 5 bubbles johnathanm282, 16 Feb 2017 | Read review
“the bathroom at first glance looked inviting with the large tub and two sinks. upon closer inspection, the grout around the tub was unattractive. also, the wall side had a narrow ledge that would have been handy to place items on but it was constructed with such a slope that it was unusable. the staff were very friendly, the meals were excellent and i loved the hot chocolate service in the living room area. why does this survey not include other areas of the hotel - restaurant and gym?”
 of 5 bubbles X3740DTvictoriag, 6 Feb 2017 | Read review
“Stay away from the Slater St. side. You hear everything!”
 of 5 bubbles 494phyllisb, 2 Feb 2017 | Read review
“Overall rooms are small. If you're staying for an extended time its well worth the upgrade to a larger suite. Also, rooms with doubles are few and far between so if you need two beds in your room make sure you book early. ”
 of 5 bubbles R4032UOchrish, 10 Jan 2017 | Read review
5 of 5