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ARC The Hotel

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#21 of 66 Hotels in Ottawa
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1,121 Reviews from our TripAdvisor Community

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Showing 1,051: English reviews
Ottawa, Canada
Reviewed 5 August 2013

My boyfriend and I are locals, and we wanted a romantic weekend. He couldn't have picked a better hotel! The service was impeccable! Best service we've ever received! We received sparkling wine and truffles at night, and breakfast in bed was was amazing. The Roman tub was great and the toiletries smelled fantastic. I highly recommend it to anyone who'd...

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Helpful?
Thank MegPies
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future

Topsfield, Massachusetts
Reviewed 4 August 2013

Hotel was clean and staff was attentive. Our discount room through Hotwire saved is $50/night which was well worth the smaller sized room facing a brick wall. Internet in lobby was free but $9.95 day in room. I would definitely stay there again as the location is great.

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Helpful?
Thank Joe01983
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your recommendation of ARC The.Hotel, we are always delighted that you enjoyed your stay and we are happy to hear that you would return on your next trip to Ottawa. We will look forward to welcoming you back

Ontario
Reviewed 30 July 2013

Nice glass of sparkling wine at check-in plus free bottles of water and a apple in our room in the evenings. Room was nice, new furniture, nice bedding, nicely appointed but way too small for a 4 star hotel. Great location, less then 5 min walk to parliament. The area is very quiet at night on a weekend. Tip -...

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1Thank boowaaccaa
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased to have had you as our guest and hope to have you return.

Canada
Reviewed 20 July 2013

This is the second time we stayed at this hotel, again for the Ottawa Marathon. Although ARC is not listed as one of the official hotels of the marathon, it is still my go-to accommodation for this event. Unfortunately, it seems that all nice hotels in the downtown core raise their prices during this weekend but an early booking (and...

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Helpful?
Thank garp1233
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your recommendation of ARC The.Hotel. We never tire of hearing the great experiences of our guests and your review was no exception

Toronto, Canada
Reviewed 17 July 2013

Mainstreet central. Staff are sloppy - in presentation, service, manner. (A few exceptions - dining service and valet at the entrance). Sheets - old and polyester. Bedding - same. Room is getting a little tired. Room keys are very unreliable and require lots of up and down to the front desk. They seem to take it in stride because, as...

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Helpful?
1Thank Queenmaya
Colin M, General Manager at ARC The Hotel, responded to this review

We appreciate your continued patronage and for taking the time to review our property

Vancouver, Canada
Reviewed 17 July 2013

Nice, friendly, helpful staff. Well designed and appointed but generally the physical environment of the hotel is looking a little tired here and there. Must have been fabulous when it was all new and shiny.

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Thank Freeskiis
Colin M, General Manager at ARC The Hotel, responded to this review

We appreciate you taking the time to review our property and look forward to the opportunity to have you back

Toronto, Canada
Reviewed 15 July 2013

My family checked into Arc the Hotel last weekend to see Paul McCartney in concert. What a great location with friendly and efficient staff! Our check-in took less than three minutes! We were expecting really small rooms from the reviews but were pleasantly surprised. Clean, comfortable beds with very modern decor. It was very quiet for a Saturday night. It...

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Thank Traveller3250
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your recommendation of ARC The.Hotel. It sounds as if you had a very enjoyable stay

Kingston
Reviewed 15 July 2013

We just stayed two nights at the ARC and were quite happy overall. We got the room for $120 per night, which compared favorably with our preferred hote, the Lord Elgin. Parking was $30 per day, more than at the Elgin. The room was small, but big enough. The king-size bed was very comfortable, and there were two large cushions...

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Thank Mr_and_Mrs_Schmings
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to leave your feedback and we hope to have you return soon

Calgary, Canada
Reviewed 13 July 2013

We arrived in downtown Ottawa at three in the afternoon to an absolute mad house. We encountered a minor delay in acquiring our room due to our early arrival. The champagne was a nice touch. We came for the party & we did our best til one am. Its tough to find fault with a hotel that is within spitting...

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Thank solodivecalgary
Colin M, General Manager at ARC The Hotel, responded to this review

We are grateful for your gracious review of ARC The.Hotel. Our management is proud that we are able to exceed your expectations and we look forward to welcoming you back on your next trip to Ottawa.

Vancouver
Reviewed 12 July 2013

Disappointed! 4 Stars! Are you kidding me? 3 Stars is my rating. The room is small, service is acceptable and the decor and overall feel isn't 4 Stars. Opus in Vancouver is way better as a comparison for a 4 star boutique hotel.

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Thank 2GoFast
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for choosing ARC The.Hotel and for writing your valuable feedback. These comments are very important because they help us pursue continuous improvement

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: American, Contemporary, Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: $172 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
ARC The Hotel Ottawa, Ontario
Hotel Style:
#7 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
#19 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
8 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recoomend a room on higher floor”
  • Room
  • Room (Desk, Fridge,TV, safe)
  • Room
  • Bathroom
  • Bathroom
  • Room
  • View on Slater street
 of 5 bubbles Sinclair-QL, 27 Nov 2016 | Read review
“Take the stairs in the morning”
 of 5 bubbles signindoc, 8 Oct 2016 | Read review
“Sink in to the comfy bed. ”
 of 5 bubbles Pushermania, 28 Sep 2016 | Read review
“We asked for a quiet room and got a higher floor but back alley view..so, if want street-facing ask.”
 of 5 bubbles DJDNPV, 26 Sep 2016 | Read review
“Mine was just an ordinary room and it was clean and quiet”
 of 5 bubbles 221JUDITHR, 12 Sep 2016 | Read review
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