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ARC The Hotel

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#22 of 66 Hotels in Ottawa
Certificate of Excellence
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ARC The Hotel
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1,135 Reviews from our TripAdvisor Community

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Showing 1,062: English reviews
Houston, Texas
Reviewed 12 September 2013

We stayed here 3 nights in September after getting a decent rate via Hotwire. Front desk clerk was friendly and the glass of champagne was a nice touch. The room was very small, more typical of European hotels. There were no dresser or drawers, as there was no room for such. The closet door opened into the room and was...

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Helpful?
1Thank M Q
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to leave such a thorough and complimentary review of ARC The.Hotel. We are pleased that you returned to our hotel to find upgrades to our services and using feedback like yours and other reviewers on TripAdvisor we will continue to evaluate areas for improvement. Should your travels bring you back to Ottawa we hope...

Sydney, New South Wales, Australia
Reviewed 11 September 2013

I arrived late after a marathon 28 hour trek from Sydney, Australia. I was greeted very politely (it's Canada after all) and got to my room with comparative easy. The room was tidy (though I did notice in the morning that the carpet way dirty, but it was also a very light beige - not the best colour for a...

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1Thank Brad A
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future

Toronto
Reviewed 3 September 2013

Great price for the location. Small rooms, but nice. Dog friendly - and they don't charge you a pet fee! Some staff are a bit snooty but others are very nice. Valet parking is the only option unless you want to park in a lot yourself.

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Thank Lucythepug
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for choosing ARC The.Hotel and for writing your valuable feedback. These comments are very important because they help us pursue continuous improvement

Montreal, Canada
Reviewed 2 September 2013

I was looking to stay at a boutique hotel in Ottawa and already tried Indigo so I was very happy when I got to stay at the Arc last weekend. I managed to get a good price via Hotwire so was feeling good about that! It was easy to find, we got there around 6pm on Friday night and at...

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Thank ElisaEP
Colin M, General Manager at ARC The Hotel, responded to this review

The management of ARC The.Hotel appreciates you choosing to stay with us and taking the time to leave feedback on your trip

Toronto, Canada
Reviewed 27 August 2013

I stayed at Arc in August for a last-minute weekend trip to visit friends. I chose it for the price and location. I was easily won over when I was offered a glass of sparkling wine when I arrived. The room was clean and spacious with a super-comfy king-sized bed. The turn down service included chocolates, a bottle of water...

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Thank trvljunkie79
Colin M, General Manager at ARC The Hotel, responded to this review

We are grateful for your gracious review of ARC The.Hotel. Our management is proud that we are able to exceed your expectations and we look forward to welcoming you back on your next trip to Ottawa

Chicoutimi, Canada
Reviewed 19 August 2013

Perfect for a weekend trip to Ottawa, close to the parliament and about a 15-20 min walk to the Byward Market where all the action is. Hotel boutique style, friendly staff, rooms are clean and trendy, atmosphere is quiet.

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Thank Georges_Payne
Colin M, General Manager at ARC The Hotel, responded to this review

We are always thrilled to hear from our guests that have great experiences with us and this is no exception

Ontario
Reviewed 15 August 2013

My husband and I recently stayed at Arc to celebrate our wedding anniversary. From the moment we stepped into the hotel the service was amazing! We were greeting with a glass of sparkling white wine, and they took out bags and parked our car right away. The staff was always friendly and very helpful. In the evening there was a...

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Helpful?
Thank alleycat09
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future

Denver, Colorado, United States
Reviewed 14 August 2013

My wife and I very much enjoyed our time at ARC. The hotel was well kept, small but well done rooms, and amazing breakfasts. The best experience we had came from Howard, who worked the front desk in the evenings. He recommend to us great restaurants each night and was spot on each time. The restaurants were small bistros that...

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1Thank Wes C
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel would like to express our gratitude to you for taking the time to leave such a complimentary review. We make every effort to ensure our guest’s experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to Ottawa

Toronto, Canada
Reviewed 12 August 2013

First time in Ottawa, I was looking for a decent hotel that was close to the downtown core and within walking distance to all the major attractions such as Parliament. Looked across a bunch of hotels ranging from Arc, Fairmont, and Lord Elgin and decided on giving Arc a try. I like boutique hotels so naturally chose Arc. First off,...

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1Thank Gqbluez
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your recommendation of ARC The.Hotel, we are delighted that you enjoyed your stay and we are happy to hear that you would return on your next trip to Ottawa. We will look forward to welcoming you back

Toronto, Canada
Reviewed 12 August 2013 via mobile

We stayed at the ARC hotel for 3 nights on a romantic getaway. The room was modern and the bed was one of the most comfortable beds we've ever slept in! Each day they leave 2 bottles of water, an apple and chocolates in the room. Robes, coffee and tea, daily newspaper and even sparkling wine upon check-in are all...

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1Thank Karpion
Colin M, General Manager at ARC The Hotel, responded to this review

We are thrilled to hear that you enjoyed your stay at ARC The.Hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: American, Contemporary, Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: $181 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
ARC The Hotel Ottawa, Ontario
Hotel Style:
#7 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
8 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall rooms are small. If you're staying for an extended time its well worth the upgrade to a larger suite. Also, rooms with doubles are few and far between so if you need two beds in your room make sure you book early. ”
 of 5 bubbles R4032UOchrish, 10 Jan 2017 | Read review
“comfy beds (want those pillows for home!) ”
 of 5 bubbles DorisD948, 3 Jan 2017 | Read review
“Some rooms have NO view. See pic.”
  • Yep, that's the view
 of 5 bubbles rodeime, 23 Dec 2016 | Read review
“I recoomend a room on higher floor”
  • Room
  • Room (Desk, Fridge,TV, safe)
  • Room
  • Bathroom
  • Bathroom
  • Room
  • View on Slater street
 of 5 bubbles Sinclair-QL, 27 Nov 2016 | Read review
“Take the stairs in the morning”
 of 5 bubbles signindoc, 8 Oct 2016 | Read review
5 of 5
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