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Lord Elgin

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#19 of 66 Hotels in Ottawa
Certificate of Excellence
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2,421 Reviews from our TripAdvisor Community

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Showing 2,169: English reviews
Burlington, Ontario
Reviewed yesterday NEW

From the time you pull into the front of the hotel, you feel pampered and relaxed. The staff is calm, efficient and friendly. The location is perfect, whether you're visiting the National Gallery or Byward Market. The rooms are wonderful; spacious, clean, the comfiest beds and pillows and sheets, a newly designed bathroom...I can't say enough.

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Helpful?
1Thank audrey692
North Vancouver
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Had to make a last minute hotel reservation, so chose Lord Elgin. I have been to Ottawa before, but had yet to stay at the Lord Elgin and was very pleasantly surprised by what a great hotel this was! While they are currently renovating the rooms, there was no impact on my comfort while staying there. The room was large...

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Helpful?
Thank Julie W
About Hotel's Favourite Review
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Julie W, I’m delighted to hear about all of the wonderful things you experienced while on your stay here. Our location in the downtown core makes us a perfect base of operations to really get out there and explore the different areas of the Ottawa area. We are very proud of the array of amenities that we offer to...

Newfoundland
Reviewed 2 days ago NEW

My First visit to Ottawa. This hotel is in a great location for walking around downtown Ottawa and Parliament Hill. Very close to war memorial, Parks Canada locks on the Rideau Canal, and Confederation Park. A short walk to shopping center. We were on the 3rd floor so there was a little noise from the traffic below.

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1Thank rollercoasterride
Halifax, Canada
Reviewed 2 days ago NEW

I have been staying here for about ten years; it's always been lovely but the recent room upgrades make it fantastic. Plus the service - you feel like they actually like you instead of just being a customer

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1Thank Sue C
Victoria
Reviewed 3 days ago NEWvia mobile

I stayed at Hotel for six nights, and found it very comfortable and quiet. The staff very courteous and helpful. The location is also convenient to many areas in Ottawa. The room has a an office chair and a lounging chair, but could use a comfy sitting chair.

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1Thank Del M
Montreal, Canada
Reviewed 4 days ago NEW

This lovely old hotel in central Ottawa has undergone a restoration. Our bedroom was modern and well appointed. I like the location and the hotel offered good value for money. My only suggestion would be to upgrade the bed linens and get softer pillows.

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1Thank patwebster
Toronto, Canada
Reviewed 6 days ago NEW

The staff were very friendly and courteous and you can't beat the location! However, I chose the Lord Elgin over cheaper options in Ottawa because it is an historic landmark hotel. Sadly, when I got to my room I saw that all the historic charm in the building is now relegated to the lobby. The room was stripped bare of...

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Thank MegInOttawa
Vancouver, British Columbia
Reviewed 1 week ago

The Lord Elgin in my opinion is the best hotel in Ottawa for location, service and price. The newly refurbished rooms are well appointed, roomy, quiet, this with the charm of a heritage building. Frequent bus service is within a two minute walk, from the hotel that will get you to - from the Ottawa airport in 50 minutes with...

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1Thank tsandwell
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear tsandwell, Thanks for your kind review and for sharing all of your tips on how to travel from the airport to our hotel via public transit. I know that taking a city bus in a city you've never been in before can be daunting for some people, but we are very lucky to have stops within minutes of our...

Edmonton, Canada
Reviewed 1 week ago

Conveniently located in central Ottawa, I stayed here for a conference. Easy check in, nice rooms, well organized for conferences, and excellent, friendly staff. Food and bar service was very good.No issues over the conference. A good hotel to stay at.

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Thank Ronald I
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Ronald I, It really is great to hear from our guests directly! That's wonderful to hear that your conference went well and that you enjoyed your time while you stayed with us. Should your travels bring you back to Ottawa, for work or just to sight see, we would be delighted to welcome you back. We hope to see...

Gander, Canada
Reviewed 1 week ago

Liked the location of this hotel, the staff was friendly and helpful, provided a map and suggestions for around the area. The hotelhad a nice restaurant and I enjoyed the buffet breakfast in addition to a menu that you can order from with many selections. The room I stayed in was very comfortable and clean. I would stay at this...

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Thank Heather192014
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Heather192014, I’m delighted to hear you enjoyed your accommodations and that our team members were able to provide you with an excellent experience. That's great to hear that you enjoyed your stay with us so much and that you will be back. Until next time! Best regards, David Smythe General Manager Lord Elgin Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Grill 41
Grill 41
Cuisines: American, International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Historic Landmark Hotel in heart of downtown Ottawa: ideally located in the heart of downtown Ottawa - directly across from Confederation Park, the National Arts Centre and steps away from Byward Market, Rideau Canal, Ottawa Shaw Centre, Parliament Buildings and the Ottawa Rideau Centre. Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness and Starbucks on-site. ... more   less 

Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Region: Canada > Ontario > Ottawa
Price Range: $135 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lord Elgin 3.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa, Ontario
Hotel Style:
#12 Romantic Hotel in Ottawa
#14 Family Hotel in Ottawa
#15 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Lord Elgin staff and other travellers.
11 questions
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Questions? Get answers from Lord Elgin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor for distance from traffic noise”
 of 5 bubbles rollercoasterride, 4 Dec 2016 | Read review
“The rooms have recently been updated which makes this a great choice. The Art Deco style plus the impeccable service makes this my go-to hotel for all my visits to Ottawa.”
 of 5 bubbles D7846JHsuec, 4 Dec 2016 | Read review
“Ask for a room with a view if you are hoping to have one.”
 of 5 bubbles MegInOttawa, 30 Nov 2016 | Read review
“I would have likeda magnifying mirror in the bathroom, I fine it good for applying makeup ”
 of 5 bubbles Heather192014, 27 Nov 2016 | Read review
“Run the shower for five minutes to get hot water.”
 of 5 bubbles C3782SAstevec, 22 Nov 2016 | Read review
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