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Novotel Ottawa

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Traveller (319)
Room & Suite (233)
Dining (26)
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Overview
  • Excellent23%
  • Very good51%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“rideau centre”(134 reviews)
“albion rooms”(30 reviews)
“byward market”(264 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,542)
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All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedjunior suiterooms are smallhotel restaurantcentral locationmodern hoteltwo blocksheart of downtownles suitesunderground parking
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21 - 25 of 1,115 reviews
Reviewed 20 February 2018

We stayed at this location during Winterlude and loved the proximity to the Canal and Byward Market. The hotel is average and shares the pool and hot tub area with Les Suites, next door. Our room had a king size bed, small desk area and...More

Thank katzlife
Reviewed 16 February 2018 via mobile

What a great hotel - from its location directly across from Rideau Centre and just two blocks from Byward Market, to its fantastic customer service and beautiful NextGen renovated rooms, as well as the delicious food and service at its Albion Rooms restaurant (try the...More

Thank CDupas
Response from Michael W, Manager at Novotel OttawaResponded 24 February 2018

Dear CDupas, Thank you for your review and recent stay with us at the Novotel Ottawa. Our excellent location is a great benefit to staying with us and we are delighted that you were able to experience our newly renovated Next Generation Rooms. We will...More

Reviewed 15 February 2018

We stayed here in August. Took the train from Quebec to Ottawa 6 hours. Short cab ride from the train station to the Novotel. The new rooms are modern. The hotel is in a great location we were able to walk everywhere. The Albion Rooms...More

Thank Alfred M
Response from Michael W, Manager at Novotel OttawaResponded 24 February 2018

Dear Alfred M, Thank you for your review and recent stay with us at the Novotel Ottawa. It is always a pleasure to receive such positive feedback that we can share with our team. This will serve as continued motivation to provide outstanding service to...More

Reviewed 31 January 2018

I am working a conference at another location offsite from the hotel. We had a printing emergency and the front desk staff saved the day. They were friendly, informative, and so helpful, especially Jasmine. My room on the top floor is clean, well designed, and...More

Thank MBCanada2013
Response from Michael W, Manager at Novotel OttawaResponded 12 February 2018

Dear MBCanada2013, Thank you for your kind review. We are always delighted to hear about the superior service our team provides to our guests. We will be sure to share your feedback with Jasmine and the rest of the team! We hope to see you...More

Reviewed 29 January 2018 via mobile

The hotel is being renovated, the new rooms are lovely, the old rooms a very tired looking. Great restaurant, worth having breakfast. Walking distance to shops, restaurant and night life. Via Rail train station 10 $ Uber fare away.More

Thank Philiph S
Response from Michael W, Manager at Novotel OttawaResponded 30 January 2018

Dear Philiph S, Thank you for your review of our fantastic downtown hotel. We are very proud of our newly renovated rooms and are excited to continue to have more of our Next Generation Rooms coming this Spring! We are delighted that you had the...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$131 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$131 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (319)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Centre & Event Rooms (4)
Questions & Answers
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diane l
10 May 2018|
Answer
Response from Ian A | Reviewed this property |
I had no additional charge for parking on my bill.
0
Votes
AussiesLuvToTravel
12 April 2018|
Answer
Response from Ian A | Reviewed this property |
My parking was free
0
Votes
Brendan M
16 November 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
Vote
Room Tips
"Choose renovated rooms. there are Cora's & Tims nearby; no need to book the breakfast buffet."
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"Just don’t"
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"you're not staying for the views. Good thing, 'cause there aren't any."
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"We were on the 2nd floor, renovated rooms, no view but quiet. 5th floor might be too busy (pool location)"
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