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27/11/2017 28/11/2017
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    Novotel Ottawa

    33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
    Lowest prices for your stay
    27/11/2017 28/11/2017
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    Traveller (305)
    Room & Suite (181)
    Dining (22)
    • Excellent23%
    • Very good51%
    • Average18%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “rideau centre” (128 reviews)
    “albion rooms” (27 reviews)
    “byward market” (252 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    4.0 Star Hotel
    All hotel details
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    27 Nov28 Nov
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a Review
    Reviews (1,483)
    There are newer reviews for Novotel Ottawa
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    21 - 25 of 1,067 reviews

    Reviewed 22 September 2017

    Overall a very pleasant stay at an excellent hotel. The only minor irritation was that reception desk staff were clearly under instructions to give priority to incoming calls on their desk phones, rather than to clients standing in front of them.More

    Review collected in partnership with Accorhotels.com
    Thank 169geraldv
    Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 30 September 2017

    Dear 169geraldv, Thank you for taking the time to share your experience with the TripAdvisor community and we definitely do appreciate the feedback. I do apologize if there were issues with our front desk agents being on the phones and their priority is definitely the...More

    Reviewed 22 September 2017

    We were in Ottawa for the Army Run and selected this hotel mainly for it's proximity to the start line and finish area. We found the room to be very spacious and comfortable with fantastic views. The room included a safe and a fridge, both...More

    Thank Allie514
    Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 30 September 2017

    Dear Allie514, Thank you for such a wonderful review and I am very glad that you enjoyed your stay with us! The army run is always a great turn out and such a fun crowd that we look forward to welcoming everyone back year after...More

    Reviewed 20 September 2017

    First off, the hotel is in a good location near the Rideau Centre, Parliament Hill and the Byward Market. That is it's biggest plus. The hotel is located in a very congested corner where the Rideau Centre parking lot and all the buses tend to...More

    2  Thank MikeV57
    Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 30 September 2017

    Dear MikeV57, Thank you for taking the time to share your experience with us and I do apologize for the issues you encountered. I have shared your comments with our team and we are looking into how to make the issues better so the issues...More

    Reviewed 20 September 2017 via mobile

    I stayed in this hotel in January. On the first night it was ridiculously cold in the room and it was quite noisy. They moved me to another room and offered only minimal compensation for my inconvenience and only after me asking for it. I...More

    Thank Andriy V. S
    Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 30 September 2017

    Dear Andriy V. S, Thank you for taking the time to share your experience in January with the TripAdvisor community. I'm sorry to hear of the issues you encountered as well that we were no proactive to resolve the issue to your satisfaction. We do...More

    Reviewed 19 September 2017

    This was our first time to Ottawa - I was there for a work conference and we wanted to stay a few extra days to explore the city. We got a great deal on the Novotel through TravelZoo, and it included their complimentary breakfast buffet....More

    Thank yusqueya
    Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 20 September 2017

    Dear yusqueya, Thank you for such a great review! It is always greatly appreciated to receive such positive feedback from our guests and we do thank you for taking the time to share it. We are very fortunate to be in such a great location...More

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    • Meeting Rooms
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    • Location
    • Canada >
    • Ontario >
    • Ottawa >
    • Byward Market Area
    • Also Known As
    • Novotel Ottawa Hotel Ottawa ,
    • Ottawa Novotel ,
    • Accor Ottawa ,
    • Novotel Ottawa Ontario
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    Traveller (305)
    Room & Suite (181)
    Dining (22)
    Pool & Beach (21)
    Hotel & Grounds (180)
    Bathroom (33)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    Brendan M
    16 November 2017|
    Response from Tenren2299 | Reviewed this property |
    Yes, the Novotel Ottawa underground was very secure and there other large SUVs such as Tahoe, and Lexus RX 450 parked there.
    28 June 2017|
    Response from LauraFF7 | Reviewed this property |
    Novotel is a hotel.
    Muthukumarswami M
    26 April 2017|
    AnswerShow all 2 answers
    Response from Phil D | Reviewed this property |
    Room Tips
    "very, very small...very small."
    Read review
    "If you have no other choice but to use this hotel make sure you get a renovated room. I'm TOLD those are..."
    Read review
    "Dont book a Junior Suite"
    Read review
    "No private car parking..but public parking is opposite the hotel"
    Read review
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