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Novotel Ottawa

1,518 reviews
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Traveller (317)
Room & Suite (233)
Dining (26)
Overview
  • Excellent23%
  • Very good50%
  • Average18%
  • Poor6%
  • Terrible3%
Travellers talk about
“rideau centre”(131 reviews)
“albion rooms”(28 reviews)
“byward market”(260 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,518)Write a Review
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Show reviews that mention
All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedrooms are smallhotel restaurantmodern hotelcentral locationtwo blocksheart of downtownunderground parkingles suitesmajor attractions
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421 - 425 of 1,097 reviews
Reviewed 29 August 2015

Stayed for three nights. Breakfast included. Place is well located and easy to deal with getting places from by foot or car or bike (we used all three). Found it average in terms o overall sense of the place. Long winding halls, not updated room...More

Thank shadowlove
Response from Catherine L, General Manager at Novotel OttawaResponded 31 August 2015

Dear Guest, thank you for having taken some time to post this review. As we have started our renovation campaign we are confident that you will enjoy your next sojourn with us even better. We shall pay a great deal of attention to your observations...More

A TripAdvisor Member
1512
Reviewed 28 August 2015 via mobile

Stayed here with my daughters soccer team. Arrived 30 mins early. Was told to come back. Check in wasn't until 3 pm. Room was hot and extremely small. Fridge would not cool our water. Ice machines empty. Was woken up at 4 am to close...More

1  Thank A TripAdvisor Member
Response from Catherine L, General Manager at Novotel OttawaResponded 28 August 2015

Dear Guest, Thank you for posting this review. We are very sorry to read that your time with us was not as pleasant and satisfying as we all expect it to be. When clients arrive early we are, sometimes, placed in the delicate situation of...More

Reviewed 26 August 2015

We stayed here for 1 night while visiting with friends from Australia, my 3 year old and my 76 year old mother. The location was perfect, easy walking distance to all the sights, the canal, Parliament Hill and the Byward Market. The room was very...More

1  Thank Melanie N
Response from Catherine L, General Manager at Novotel OttawaResponded 27 August 2015

Dear Guest, We are glad to read that you had a great stay at our trendy hotel and that our excellent location offered you the opportunity of discovering our beautiful city. We thank you to have taken the time to share your experience and hope...More

Reviewed 23 August 2015

We arrived late and were helped quickly to check in. There is car park located around the corner, not specific to hotel, price is quite high, think there could be an effort as an hotel to offer meaningful discount? The rooms are the usual Novotel...More

1  Thank BelgianInIstanbul
Response from Catherine L, General Manager at Novotel OttawaResponded 23 August 2015

Dear Guest, Our location is indeed one of the great assets of our hotel and we are pleased to see that it allowed you to discover our beautiful city. As well, we are glad that you enjoyed our trendy Albion Rooms style breakfast. We thank...More

Reviewed 22 August 2015

Hotel is located near the centre in front of a big schopping centre. Rooms are quiet and well equipted. Also I liked a breakfast - was tasty and with wide choice. There is no need to get up early, if you want to manage guards...More

Thank Hana M
Response from Catherine L, General Manager at Novotel OttawaResponded 23 August 2015

Dear Guest, Thank you for letting us know about your stay with us. We are happy to read that our great location, the quality of our breakfast and the overall excellence of our hotel made your sojourn a successful one. We look forward to your...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$134 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$134 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (317)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Centre & Event Rooms (4)
Questions & Answers
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Brendan M
16 November 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
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JackieANDBrian
28 June 2017|
Answer
Response from LauraFF7 | Reviewed this property |
Novotel is a hotel.
0
Votes
Muthukumarswami M
26 April 2017|
AnswerShow all 2 answers
Response from Phil D | Reviewed this property |
no
0
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123456
Room Tips
"good anywhere else if you value your safety"
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"central to seeing a lot of downtown ."
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"Ask for the renovated rooms."
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"Ask for the higher level floors - I think they are more recently renovated than lower floors, but this may be..."
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