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Novotel Ottawa

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Traveller (319)
Room & Suite (233)
Dining (26)
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Overview
  • Excellent23%
  • Very good51%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“rideau centre”(134 reviews)
“albion rooms”(30 reviews)
“byward market”(264 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Novotel Ottawa
Special Offer:CHEAPEST ONLINE RATES!
Offers from Novotel Ottawa
Special Offer:CHEAPEST ONLINE RATES!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,540)
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All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedjunior suiterooms are smallhotel restaurantcentral locationmodern hoteltwo blocksheart of downtownles suitesunderground parking
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461 - 465 of 1,113 reviews
Reviewed 23 July 2015

Stayed here for 3 nights - it was okay - clean and comfortable. The pool wasn't great - it was in an odd location (5th floor...and had to zig-zag through the halls to find it). The location was the best - walking distance to everywhere!...More

Thank Jellybean99Toronto
Response from Steven J, Manager at Novotel OttawaResponded 24 July 2015

Hi Jellybean99 Only ok? We aim for awesome! Great that it was clean and comfortable. It's unfortunate that the pools location disappointed you, it is quirky - but it's part of the hotel charm. Agreed, our location is fantastic, best advise to leave the car...More

Reviewed 19 July 2015

My wife and I stayed at this property over the weekend of July 3 2015 for three nights on pleasure. The front desk staff were friendly, fast and efficient upon check-in as well through our stay. The superior king room was newly renovated and very...More

Thank Lanny & Deborah C
Response from Steven J, Manager at Novotel OttawaResponded 24 July 2015

Hi Lanny and Deborah C Friendly, fast and efficient front desk team - what a great way to start your 3 night stay with us! Thank you for your kind words about the your room, pool and spa! It wonderful that our location was perfect...More

Reviewed 16 July 2015

Stayed with a small group to attend a conference - very comfortable stay, and stylish decor. Literally steps to the Rideau Centre, Parliament Hill and the Byward Market. Offered such a great experience, especially to some in our group who were 1st time visitors to...More

1  Thank Kbez123
Response from Catherine L, General Manager at Novotel OttawaResponded 23 August 2015

Dear Guest, It’s always a pleasure and a reward to read that your stay with us was a pleasant one. We thank you for having taken some time to post this review and look forward to your next visit.

Reviewed 15 July 2015

Was there for a three days business trip and didn't expect much but what a great surprise! I liked: - urban and modern lobby; - friendly and efficient staff; - nice executive room with separate bedroom and living room; - spacious bathroom with glass shower;...More

Thank QuebecDeltaLima
Response from Steven J, Operations at Novotel OttawaResponded 17 July 2015

Hello Quebecdeltalima I love it when we surprise our guests. We are always looking at ways to enhance the guest experience, we shall note your comments about the bath products. The parking garage is owned and operated by an outside company. The comments about the...More

Reviewed 14 July 2015

wasnt impressed with sheets on the bed no fitted sheet only flat shhet which kept coming off the mattress ewwww!!!! no top sheet only a duvet ...only one cofee cup in room with 2 guests??? not enough coffee or creamer had to ask 2 times...More

Thank Janet A
Response from Steven J, Operations at Novotel OttawaResponded 17 July 2015

Hi Janet A It's unfortunate that your stay didn't live up tour expectations. The European style of bedding is usually very popular. I will share your feedback with housekeeping regarding the towels and coffee. We are indeed in a great location, central to everything. We...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$128 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$128 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (319)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
AussiesLuvToTravel
12 April 2018|
Answer
Response from Ian A | Reviewed this property |
My parking was free
0
Votes
Brendan M
16 November 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
Vote
Room Tips
"Just don’t"
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"you're not staying for the views. Good thing, 'cause there aren't any."
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"We were on the 2nd floor, renovated rooms, no view but quiet. 5th floor might be too busy (pool location)"
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"Choose a room that is not near the ice cooler, elevator, or on the way to the pool (5th floor)"
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