We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Novotel Ottawa

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Ottawa
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,322 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Ottawa
See the most recent reviews
Showing 960: English reviews
Cambridge, Ontario, Canada
Reviewed 27 July 2014

Good enough. Nothing fancy but simple, european style lobby and room decor. Mattresses could have been better, were slouchy in some areas so person with the bad back did not have great sleeps. Clean enough, and nice cleaning staff, but could definitely use more staff resources to do a deeper cleaning ie dust in the corners of carpet, ledges on...

 Report
Helpful?
Thank CambridgeArtLover
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear CambridgeArtLover, Thank you for reviewing your stay with us. I will mention your comments to our Executive Housekeeper for follow up. I will also provide your suggestion to our Food and Beverage Manager for better exposure of the Albion Rooms menu. We are currently in the process of reviewing the minibar offering. We will announce any modification on TripAdvisor...

Victoria, British Columbia
Reviewed 27 July 2014

Second visit to this hotel and still can't fault it. Fantastic location near the market with all of its shops and restaurants and five minutes from the Parliament Building. Great beds, big rooms and lovely toiletries. And, as an added bonus, the wifi actually works too!

 Report
Helpful?
Thank TheMoogScotland
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear TheMoogScotland, Thank you for sharing your wonderful comments about Novotel Ottawa. As a Senior Contributor, it is great to hear that you really enjoy our hotel. We look forward to welcoming you back to Novotel Ottawa on your next visit to the city. Tanya Constantineau Lead Guest Service Agent Novotel Ottawa

Auckland, New Zealand
Reviewed 26 July 2014

Since we're in the middle of moving, we stayed in the Novotel between locations and have enjoyed the stay. It's right in the heart of downtown with the Byward Market and Parliament close by which is great for tourists and those here on business. The room we had was small, but the washroom was very spacious. The staff were friendly...

 Report
Helpful?
Thank kmerke
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear kmerke, Thank you for taking the time to review your recent stay at Novotel Ottawa. I am happy to hear that you enjoyed your stay with us. I sincerely apologize if the construction at the Rideau Centre disturbed you at all. Had you mentioned the need for a quiet room at check-in, our front desk staff are always happy...

Oakville, Canada
Reviewed 23 July 2014

Stayed here for 2 nights in July (although apparently check out the Ottawa 3rd night free offer). Anyway great location as just next to Byward Market and close to shopping centre plus not more than 10 mins walk from parliament and other attractions. Hotel has that new funky vibe and rooms are nice, much better than courtyard that is in...

 Report
Helpful?
1Thank Andy B
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Oakbille, I appreciate you taking the time to review your recent stay at Novotel Ottawa. I am glad to hear that you enjoyed your stay with us. We do have a few upcoming projects which will include a renovation of our fitness facilities and guest rooms. The new room style will include a mini fridge for personal use instead...

Dieppe, Canada
Reviewed 23 July 2014

We stayed at the Novotel in May for the Scotiabank Marathon. The venue was very close to the market, shopping centers and the start/finish line. It was also very close (walking distance) to Parliament Hill and other attractions. The rooms were nice and very clean. Staff was very friendly, answering all questions and helping us decide which attractions to see....

 Report
Helpful?
Thank NBTraveller73
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear NBTraveller73, Thank you for sharing your wonderful comments about your stay at Novotel Ottawa in May. I am very happy to hear that you had positive feedback about the restaurant, rooms, staff, and location. We always take great pleasure in knowing that our guests were thoroughly able to enjoy their stay with us. We look forward to welcoming you...

Huddersfield, United Kingdom
Reviewed 23 July 2014

Pros: Location was great. A short stroll from Parliament Hill and ByWard Market. It was a good sized room at a good nightly rate and I would certainly be happy to stay here again. Cons: Room was somewhat dusty, particularly around the desk area. Parking was quite expensive at $23 per day...we were not moving the car for the duration...

 Report
Helpful?
Thank Scott C
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Scott C, Thank you for sharing your comments about Novotel Ottawa. I am surprised to hear that you found your room to be dusty. We pride ourselves on the cleanliness of our rooms, so I will be sure to pass your comment along to our Housekeeping Manager. I am very happy to hear that you were still able to...

Mexico City, Mexico
Reviewed 22 July 2014

Excelent location, just 7 minutes walking to the parlament. A block away from the market and other hsitoric sites. A supermarket two blocks away and the shopping mall infront, just across de the street.

Review collected in partnership with Novotel Hotels
 Report
Helpful?
Thank Jorge V
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Jorge V, Thank you for reviewing your recent stay at Novotel Ottawa. I am very glad to hear that the location was perfect for you. I hope you had a great family trip in Ottawa. We hope to see you again at Novotel Ottawa. Tanya Constantineau Lead Guest Service Agent Novotel Ottawa

Niagara Falls, Canada
Reviewed 22 July 2014

Booked the hotel through Booking.com for a room with 2 double beds. There was 4 adults staying for a couple days. When I checked in, they had given us a King size bed instead & told that there wasn't any other rooms available. Luckily, our room had a pull out sofa bed. Rooms were small, but modern looking and comfy....

 Report
Helpful?
Thank bubbletrails
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear bubbletrails, Please accept my sincerest apologies that your recent stay with us did not completely meet your expectations. I am very surprised to hear that the front desk changed your reservation to a room with a king bed if your reservation had stated 4 adults. I would very much appreciate if you would contact me directly so I can...

Winnipeg, Canada
Reviewed 22 July 2014 via mobile

I've stayed here several times and keep coming back since the location places you within walking distance of several attractions. The style is decidedly "Euro" and is a nice departure from the ordinary. The rooms are quite unique and I usually get a good rest here. There's ample room to do some work and the wifi connection is solid all...

 Report
Helpful?
Thank JohnnyLinux
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear JohnnyLinux, Thank you for sharing your thoughts about your recent stay with us. I sincerely apologize about the issues you had with the picture on your television. We are in the process of preparing for our room renovations and the televisions will be updated to a better quality sound and picture. We are currently underway with our restaurant renovations...

Montreal, Canada
Reviewed 18 July 2014

Spent 4 days in Ottawa & decided to check into the Novotel because of it's perfect location in relation to the things I wanted to do in town. You definitely cannot beat the location of this hotel but that's about it. The rooms are quite small & very average. the bar is extremely overpriced for what you can get a...

 Report
Helpful?
Thank MarkyMarkMTL
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear MarkyMarkMTL, Thank you for sharing your experience at Novotel Ottawa. The Albion Rooms is a great addition to our hotel, and many guests and locals alike really enjoy the food and atmosphere. Understandably, not every one has the same taste in restaurants, but like you mentioned there are many restaurants within walking distance to choose from. I am glad...

431 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (280)
Viewed
Room/Suite (83)
Viewed
Dining (9)
Viewed
Hotel & Grounds (16)
Viewed
View from Room (22)
Viewed
Bathroom (30)
Viewed
Pool/Beach Area (4)
Viewed
Other (116)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (84)
Viewed
King Executive Suite (50)
Viewed
Pool (14)
Viewed
Dining (1)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (67)
Viewed
Room/Suite (26)
Viewed
Dining (13)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (3)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ottawa hotels
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#5 of 67 in Ottawa
1,949 reviews
Lord Elgin
#23 of 67 in Ottawa
48 reviews
Show Prices
Show Prices
Show Prices
Ottawa Marriott Hotel
#10 of 67 in Ottawa
914 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Canadian, Bar, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $176 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, ACCOR and Priceline so you can book your Novotel Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Novotel Ottawa Ontario
Hotel Style:
#8 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Ottawa staff and other travellers.
13 questions
Ask a question
10 months ago
Montreal, Canada
Buffalo
4 days ago

See all questions (13)

Questions? Get answers from Novotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are larger with wider windows”
 of 5 bubbles tennisanyone2017, 11 Feb 2017 | Read review
“Not the 5th floor as the pool and exercise room is located on 5th.”
 of 5 bubbles S7706MFjeffw, 21 Jan 2017 | Read review
“Get a room with a King. The newly renovated suites are amazing!”
 of 5 bubbles H2235VOkenr, 3 Jan 2017 | Read review
“Ninth Floor was nice”
 of 5 bubbles mcmurrytravels, 29 Nov 2016 | Read review
“Just ask for the best view available as you need something to provoke your inner you. LOL.”
 of 5 bubbles ZDrF, 28 Nov 2016 | Read review
5 of 5