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Sheraton Ottawa Hotel

Traveller (171)
Room & Suite (146)
Traveller (171)
Room & Suite (146)
Dining (37)
Overview
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150 Albert Street, Ottawa, Ontario K1P 5G2 Canada See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
Visit hotel website
Offers from Sheraton Ottawa Hotel
Special Offer:Fall In Love: Ottawa
Hotel deals
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews(772)
Traveller rating
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Stuart H
Alvechurch, United Kingdom
11441
Reviewed 3 weeks ago
This hotel is excellent for seeing Ottawa, nothing is more than a few minutes walk away. The bedroom, 703, was spacious enough to move about easily. The bed was really comfy which aided a good nights sleep. Although overlooking a main street it was very quiet but this may have been to do with being a bank holiday!
Thank Stuart H
P B
Vancouver, Canada
3410
Reviewed 4 weeks ago
The Hotels best assets is it location in the business district. It's a very easy walk to, Parliament, Supreme Court, Bank of Canada, Rideau Canal and many restaurants.
The rooms are large and look like they have been renovated recently. Our room was very clean and well made up. All the typical amenities in the room, coffee maker, mini bar, large 50" flat screen TV, and lots of USB ports to charge all your electronics which was awesome. The Bathrooms are a bit dated still with small shower/tub that has a new liner over the old tub. But other wise lots of counter space in the bathroom and your regular amenities with lots of light.
The staff at the restaurant were all friendly and kind, even after being run over by so many tour groups in house. The front desk staff seemed efficient at check in but otherwise a little hesitant to help with stuff around the city.
Thank P B
SR01
London, United Kingdom
4211
Reviewed 5 weeks agovia mobile
Groups lots of them
Busy restaurant small with limited breakfast choices
Rooms ok but had to ask for kettle towels for 2 people minimal toiletries
Not a “ luxury experience “
Ok for limited stay but not sure would be great for a week or more
Thank SR01
Response from SheratonOttawa, Front Office Manager at Sheraton Ottawa Hotel
Responded 4 weeks ago
Thank you for your feedback. We appreciate your comments and have educated our team to ensure to prepare rooms as per the number of guests registered. We would be happy to here more about your stay, please feel free to reach out to us directly. Sincerely, FOM
L H
Tenby, United Kingdom
18781
Reviewed 11 Oct 2018
I stayed at the Sheraton as part of my solo tour of Canada. My room was 703 with fabulous street views, clean, spacious with a comfy bed. Breakfast was plentiful and delicious served by a very nice helpful waiter.
The front desk staff looked after my case whilst I explored the area. They were helpful and called me a taxi and basically could not have done more to make me feel welcome.
A beautiful stay in a wonderful city.
Thank L H
egalarse
Livermore, California
56
Reviewed 6 Oct 2018via mobile
Stayed here for four nights for business at the end of September.

A/C was a bit noisy (4th floor) when I walked in but coming from California, the weather was on the cool side and I didn’t have to have it on during my stay.

Staff were friendly, location is great and the valet parking is convenient.

A local friend had mentioned that air DOCs were not properly maintained/cleaned on some hotels. When I checked my vent in my room, they could use some cleaning.

The noise from the hallway came through my door/walls much more that what I am use to on other hotels.

Overall experience was OK but nothing WOW!!!! that I can share about.....
Thank egalarse
Response from SheratonOttawa, Front Office Manager at Sheraton Ottawa Hotel
Responded 7 Oct 2018
Dear Guest, Thank you very much for your honest feedback during your most recent stay with us. We are so glad to hear that you found our staff were friendly, location and valet parking were convenient. We apologize for the noise from the air conditioning unit and we will be sure to share your feedback regarding the vent of air Docs with our team. Please do not hesitate to speak with our guest service team, as there are certain rooms that are quieter due to their location in the building, for guests that are more sensitive to noise.We also continually work on upgrading and repairing the physical building. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to Ottawa. Sincerely, Wenji Zhang Assistant Front Office Manager Sheraton Ottawa Hotel wzhang@sheratonottawa.com 613-238-1500
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About
Description
Sheraton Ottawa Hotel located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
236
Price range
US$109 - US$269 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Ottawa Hotel Ontario
,
Ottawa Sheraton
Location
Canada > Ontario > Ottawa
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
236
Price range
US$109 - US$269 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Ottawa Hotel Ontario
,
Ottawa Sheraton
Location
Canada > Ontario > Ottawa
Photos
Traveller (171)
Room & Suite (146)
Dining (37)
Pool & Beach (10)
Amenities (31)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
mrsd2fan
30 December 2017|
AnswerShow all 3 answers
Response from TrvlPtrs | Reviewed this property |
The hotel restaurant is good. But something more casual, there are a number of cafes and coffee shops close by (e.g. on Albert Street towards the canal). For example, take a look at ollyfrescos online (location: a block... More
0
Votes
Stavvy65
29 September 2016|
Answer
Response from Charlotte D | Reviewed this property |
In all honesty I don't know! Didn't see one but wasn't looking for it. Had dollars with me & used my card if needed. Sorry I cant be more helpful!
0
Votes
Room Tips
"A/C Units were a bit loud"
892pb
4 weeks ago
Read review
"the staff at front desk are very adept at giving you the room suited"
264gailr
1 Oct 2018
Read review
"With family ask for quiet area"
LoveHappyTravels
28 Sep 2018
Read review
"All rooms much the same dot take one near the lifts"
hayesone
10 Aug 2018
Read review
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