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Les Suites Hotel Ottawa

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Traveller (247)
Room & Suite (332)
Dining (30)
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Overview
  • Excellent48%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“washer and dryer”(128 reviews)
“full kitchen”(236 reviews)
“rideau centre”(190 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
Hotel packages
Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
Hotel packages
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Nearby Hotels
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Reviews (1,893)
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1,792 results
Traveller rating
827
642
195
79
49
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LanguageEnglish
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827
642
195
79
49
Show reviews that mention
All reviewswasher and dryerfull kitchenrideau centrebyward marketgreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distanceown mealslots of spaceparking garageliving areatwo blocksstreet noisepull out couch
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1 - 5 of 1,792 reviews
Reviewed 2 days ago

great location, just near the byward market and about a 10 min walk to parliament hill. for the price, can't beat the size of the unit given you get a suite and a kitchenette. the unit was older, but everyone was clean and worked well....More

Thank swk2006
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded yesterday

Dear SWK2006, It was a pleasure to host you and your family in our spacious and well-equipped suites! Our full kitchens are definitely convenient for our guests who want to save money by not eating out for every meal. Our awesome downtown location allows our...More

Hotel's Favourite
Reviewed 3 weeks ago

Les Suites is the hotel of choice for a visit to Ottawa. Its downtown location is perfect for a walk to the Byward Market and Parliament. The surrounding area is safe and comfortable to walk around during the evening and night hours, with many conveniences...More

1  Thank Katherine M
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 3 weeks ago

Dear Katherine, WOW! Thank you so very much for your awesome and extensive review – it certainly made my day and I have shared it with our Team Members! Our goal is always to exceed guest expectations and I’m elated that you and your family...More

Reviewed 2 days ago

Located in the heart of the city, has a great price/service ratio. The service is amazing, the facilities are comfy, clean and has everything you need. Elevators are fast, personnel is servicial and attentive, the indoor pool is nice and rooms are quiet.More

Review collected in partnership with this hotel
Thank RebeccaSartre
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded yesterday

Dear Rebecca, Thank you for your awesome review mentioning our amazing service culture, fantastic downtown location, value for money, cleanliness and Fitness Centre. It would be a pleasure to provide you a warm welcome back on your next stay in Canada’s Capital! Sincerely, Chris Pierce...More

Reviewed 2 days ago

I had asked for 2 double beds and had only 1 double bed. They offered me a suite but it was very expensive, Had to sleep on the floor since we ere 4 guests. Since I was the head coach of soccer team I brought...More

Thank Marco C
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded yesterday

Dear Marco, It’s always unpleasant to receive bad reviews and I’m disappointed that you did not enjoy your stay. I have reviewed your folio and you did not reserve with the soccer team group. The room you booked was one of our regular hotel rooms...More

Reviewed 2 days ago

Travel to Ottawa for business on a frequent basis and always stay at Les Suites despite the many other chain hotels in the area. The rooms are not the most modern but the condo style room gives you the feel of being home instead of...More

Thank Kelly M
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded yesterday

Dear Kelly, Thank you so very much for your continued patronage and awesome review! Les Suites is definitely a home-away-from-home for our guests as our spacious suites offer a separate living and sleeping area, five appliances, and a fully-equipped kitchen. Thank you for also mentioning...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$139 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$139 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (247)
Room & Suite (332)
Dining (30)
Pool & Beach (11)
Amenities (10)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Julie L
21 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry! The parking garage next to the hotel does have a height restriction on 3 of the 4 floors. When you check-in, please advise the Front Desk of the height of your vehicle. If your... More
0
Votes
Julie L
20 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry. Hotwire does indicate that there is a surcharge for parking. Parking at the hotel is $23 plus taxes which is actually on the lower end of the spectrum for downtown hotel parking... More
1
Vote
occams-razor
2 December 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
Room Tips
"Higher floors give a good view."
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"Hotel is newly renovated and all rooms are lovely."
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"Higher floors have better views but lower floors have few elevator delays: a personal choice."
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"Check out the balcony.....great view and lots of fresh air"
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