Les Suites Hotel Ottawa
130 Besserer St, Ottawa, Ontario K1N 9M9 Canada
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#16 of 81 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Aerobics offsite
Archery offsite
Kids stay free
Car park
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Complimentary Instant Coffee
Complimentary tea
Snack bar
Vending machine
Bicycle tours
Bowling offsite
Canoeing offsite
Raquetball offsite
Squash offsite
Tennis court offsite
Walking tours
Water park offsite
Board games / puzzles
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Air purifier
Desk
Dining area
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Spanish, Arabic and 6 more
Location
100Great for walkers
Grade: 100 out of 100
191Restaurantswithin 0.5 km
48Attractionswithin 0.5 km
Contact
130 Besserer St, Ottawa, Ontario K1N 9M9 Canada
Getting there
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2604Reviews25Q+A100Room tips
Reviews
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The hotel is a little dated but comfortable. The rooms are like little apartments which is wonderful. Staff are very friendly. But- I was NOT impressed after driving 5 hours and arriving in the dark to find out there was no parking. She pointed to a photocopied map there’s parking over there and there blah blah. It was freezing and dark and the thought of going out again to hunt for parking did not impress me.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Les Suites has always been one of my favourite hotels and this stay was one of best! I was able to fully enjoy my stay (even without having a chance to take full advantage of the pool and fitness centre). 100% can’t wait for the next time!
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 6 days ago
Dear Ashley Jane, Thank you for your continued patronage and awesome review! It would be a pleasure to welcome you again on your next stay in downtown Ottawa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here 4 nights for a conference at the nearby Westin Hotel and Conference centre - - most reasonable prices in the area for what you get. Short walk to the conference centre - also close to the subway/LRT station. Check in went quick. Showing a bit of age in the furniture and carpetting - TV nice - Rooms are big, kitchen is large and well appointed. Living room large - big balcony - staff are very attentive - especially room service. Secure access because it's in a bit of a dodgey area east of the byward market. There is a homeless shelter across the road - so some issues with homeless people and mentally ill people (noise and shouting). Mind your safety in the area - don't travel alone especially after dark. Watch for people on drugs and alcohol abusers. Small cafe in the lobby has reasonable (adequate) prices and selection.…
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 1 week ago
Dear Brian, Thank you for your favourable review of our hotel’s suites, attentive team members and our excellent location close to the Shaw Centre! We began extensive suite renovations this month and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Though a little late, I loved my stay so much I made an account here just to leave this review. Staying at Les Suites is like staying at your home away from home. The suites are the size of a full apartment and the units, though well used, are kept well and a renovation is in the works too. The staff are all extremely nice and accommodating and very prompt to all requests. Any issues are easily resolved. A personal thank you to Ms. Devon Swan, the manager, who actually checked me into my suite and made my partner and my stay extra special by placing us in an upgraded room with a view for my birthday. Then later when we had complications with parking, she quickly came up with a solution that worked for us and delivered a hand written card and chocolates with an apology. She really went above and beyond to make sure we were comfortable throughout our stay and always greeted us by name when she saw us, which I found to be a very personal touch. Every staff member is extremely professional and caring which I can see why when they have leadership like that. I really enjoyed my stay and would definitely recommend Les Suites to anyone traveling in the area!…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 1 week ago
Dear Sarah, Thank you for taking the time to write such a wonderful review of our suites and team members! It would be a pleasure to welcome you again on your next stay in downtown Ottawa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A M wrote a review 15 Jan
Rooms were cleans and nice, I enjoyed staying Les Suite. I love the kitchen and the accommodations that came with rooms as well. My favorite thing was the view of Ottawo was beautiful at night. Customer service was amazing.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 1 week ago
Dear A M, Thank you for your excellent review and I'm pleased to hear that you enjoyed our suites, amazing guest service, and the view of Ottawa at night! It would be a pleasure to welcome you again on your next trip to downtown Ottawa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I truly enjoyed my stay at Les suites Hotel. The view from our room was amazing. You could see downtown, and the mall was right across the street. The services at Les suites were beyond fabulous as Well room service came by every day to clean and did a fantastic job! If I come back to Canada again, I will stay at Les suite!!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 2 weeks ago
Dear Ms. Mohamed, Thank you for your excellent review mentioning our fabulous service culture and cleanliness. It would be a pleasure to welcome you again on your next trip to stay in downtown Ottawa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Departure65309894741 wrote a review 12 Jan
The suites were spacious and clean for anyone staying with a large group. The hotel was situated in the middle of downtown Ottawa and I didn’t have to travel far to get to any of my destinations. I enjoyed my stay here a lot. This was one of the best hotels that I’ve stayed at.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 2 weeks ago
Dear Departure, Thank you for your excellent review and I'm happy to hear that you enjoyed our spacious & clean suites and our location! With a Walk Score of 99/100, we are steps away from the majority of Ottawa's attractions, hundreds of restaurants, great shopping, museums, galleries, etc. It would be a pleasure to host you again on your next stay in downtown Ottawa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at Les Suite in Ottawa and was thoroughly impressed with my experience. The staff was incredibly friendly and welcoming from the moment I arrived. The room was clean, comfortable, and well-appointed with all the amenities I needed. The location was perfect, with easy access to nearby attractions such as Byward Market, the Rideau Canal and the National Gallery of Canada. Overall, I would highly recommend Les Suite to anyone looking for a top-notch stay in Ottawa.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 2 weeks ago
Dear HD, Thank you for your excellent review and your kind words regarding our friendly and welcoming team members and our clean and comfortable suites! It would be an absolute pleasure to welcome you again on your next stay in our awesome downtown location!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff were nice and when asked for supplies, they were promptly delivered. We rented a two bedroom, because there was my wife and I and one adult daughter with us. Space wise very good, beds comfortable with clean linen.....the carpet and furniture in the living space was however "tired" looking and needs to be upgraded. The coffee maker in the kitchen is too small for 3-4 adults and does not make "hot" coffee, you need to microwave it once brewed but you need to brew sereral times to get enough (perhaps get 2 pretty full cups each time). Housekeeping did not carpet sweep the floors, plates, etc in the kitchen very minimal and basic, certainly difficult to use the kitchen as advertised. However, the location close to the Rideau Mall and Byward Market made up for most of this. Not bad value for your money considering the location.…
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Date of stay: January 2023
Value
Location
Service
Room Tip: If looking for a high end hotel, this is not it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 2 weeks ago
Dear Allan, Thank you for your kind words regarding our nice team members, spacious suites, comfortable mattresses and fantastic downtown location! I appreciate you providing us with feedback regarding the kitchen amenities within your suite. We do offer our guests cutlery and basic cooking utensils. Our extensive suite renovations have begun and it would be a pleasure to host you again on your next stay in Ottawa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went few times to Ottawa, this was the 1st time my family (wife and 3 kids) and I stayed at Les Suite for 4 nights, now it is our official stay whenever we visit Ottawa again. Every thing about it was great and accommodating, the location is close to major tourist attractions you can literally walk to the parliament hill and surrounding. I’d like to Thank Amin who works on the front desk who was very professional and helpful, the duty manager Abdi Moalin a smart knowledgeable guy, and special thanks to Rosy from the house keeping department who called us a while after the checkout to let us know we left a purse with important documents and helped us retrieve it. I could’ve put two sentences and say the place is great but as frequent traveller it’s rare to have a pleasant stay and experience with zero interruption so I had to speak my heart.…
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 2 weeks ago
Dear Mubarak, Thank you for your fantastic review and for mentioning our awesome team members at the Front Desk and in Housekeeping! It would be an absolute pleasure to welcome you and your family again on your next stay in downtown Ottawa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$148 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
les hotel ottawa, ottawa les hotel, les suites ottawa
LOCATION
CanadaOntarioOttawaByward Market Area
NUMBER OF ROOMS
239
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Claim Your ListingLES SUITES HOTEL OTTAWA: UPDATED 2023 Reviews, Price Comparison and 372 Photos (Ontario) - Tripadvisor
Frequently Asked Questions about Les Suites Hotel Ottawa
Which popular attractions are close to Les Suites Hotel Ottawa?
Nearby attractions include Jigsaw Escape Rooms (0.4 km), Escape Manor Byward Market (0.4 km), and CF Rideau Centre (0.2 km).
What are some of the property amenities at Les Suites Hotel Ottawa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Les Suites Hotel Ottawa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Les Suites Hotel Ottawa?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Les Suites Hotel Ottawa?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Les Suites Hotel Ottawa?
Conveniently located restaurants include La Bottega Nicastro, BeaverTails, and The Brig Pub.
Are there opportunities to exercise at Les Suites Hotel Ottawa?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Les Suites Hotel Ottawa located near the city centre?
Yes, it is 0.6 km away from the centre of Ottawa.
Are any cleaning services offered at Les Suites Hotel Ottawa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Les Suites Hotel Ottawa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Les Suites Hotel Ottawa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.