Les Suites Hotel Ottawa
2,489 reviews
#14 of 79 Hotels in Ottawa
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130 Besserer St, Ottawa, Ontario K1N 9M9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (170)
Dining (23)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Les Suites Hotel Ottawa
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 79 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Aerobics offsite
Archery offsite
Kids stay free
Car park
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Complimentary instant cofffee
Complimentary tea
Snack bar
Vending machine
Bicycle tours
Bowling offsite
Canoeing offsite
Raquetball offsite
Squash offsite
Tennis court offsite
Walking tours
Water park offsite
Board games / puzzles
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Air purifier
Desk
Dining area
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Spanish, Arabic and 6 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
203Restaurantswithin 0.5 km
48Attractionswithin 0.5 km
Contact
130 Besserer St, Ottawa, Ontario K1N 9M9 Canada
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Popular mentions
For the past 20 years or so I have always stayed at Les Suites Ottawa for business travels, and I felt like home each time I came here. My recent stay was no exception but this time I mixed up with booking and actual travel date. It was with the help of hotel staff that my trip was done smoothly. What impressed me most are the professional and helpful staff, spacious and clean rooms, convenient location to all eateries and attractions while still maintains quietness. I would recommend this hotel to anyone who comes to the nation’s capital for visit.
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Date of stay: July 2021Trip type: Travelled on business
Helpful
Spacious and great location. The room was much larger than we had expected. The facilities exceeded our expectations. In the new covid reality; we found our room to be very clean and comfortable and well worth the money.
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Date of stay: July 2021
Location
Service
Sleep Quality
Helpful
Rude and incompetent staff. Room is a good size. Location is convenient. However, room was dirty. The corner of the rug was soaked and smelled bad. After booking, we called to make sure the couch/bed was not broken and dirty like it was the last time we stayed, and if our room had the better, sturdier bed that we received on an earlier visit. The woman on the phone cut my wife off and dismissed her request, saying she wouldn’t check. After checking in we were relieved that the foldout bed wasn't broken (sinking in the middle, making a good night's sleep impossible the last time we stayed here). It was, however, the less firm, cheaper variety. A few years ago this hotel had better fold-outs. The experience at checkout was the worst we’ve experienced. I was curtly told to wait, while the concierge walked over to take over an argument for another staff member. The other staff member, instead of assisting us, wandered away. When I was finally able to get his attention, he told us that they don't allow guests to use the lobby's washroom. We were allowed to use it on every previous visit (including before Ottawa’s reopening) without issue or an “exception” being made, and we saw others using it as well. Hotel policy seems to depend entirely on to whom you speak. Be prepared to plead for or argue for basic customer service. …
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Date of stay: July 2021
Helpful
We chose Les Suites as there was considerable uncertainty about the stage Ontario would be in reopening at the time of our anniversary. This hotel offers full suites where one has a full kitchen, dining area, living room area with a pullout couch and arm chair, spacious King-sized bed and full bathroom. There is even a washer/dryer in the unit. One could stay there for weeks. We were advised that staff would not enter out unit while we were there; but to ask for anything we needed. Upon entering the room a laminated sheet outlined their Covid cleaning protocols and the "sealed with tape" dish washer contained all the cleaned/sanitized dishes, glasses, cutlery, cooking utensils, etc. There is parking on site, pool and fitness centre. It is well located to the mall, Byward Market area, restaurants, and a close walk to Parliament Hill. There was even a surprise anniversary gift let for us with a card. Thankfully we were in Step 3 so there was not a lot of cooking and we felt safe eating both inside and outside in the wonderful restaurants.…
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Date of stay: July 2021
Value
Location
Service
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 5 days ago
Good afternoon Cathy B, Thank you for selecting Les Suites Hotel Ottawa - it was a pleasure to hosting you for your special occasion! We appreciate you sharing your feedback with the Trip Advisor community, and our team will be elated that you enjoyed your experience with us. Thank you for commenting on our effective protocols and the spacious 'home away from home' comfort that our amazing suites provide. We look forward to hosting you for your 31st wedding anniversary, or before ;) Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016, 2018, 2019
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We were welcomed with great smiles & informative staff. Answered all our questions made some great suggestions & the suite was far above my expectation. Shear perfection for our family's 2 day stay. Pet friendly environment, staff always took the time to give our pup a hello and brief petting. We were all very happy with the experience at Les Suites.
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Date of stay: July 2021
Location
Service
Sleep Quality
Helpful
Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 5 days ago
Dear P9051GFkarls, Thank you for staying with us! We are so pleased to learn that you enjoyed your experience at Les Suites. We appreciate you noting our friendly and outgoing team members - it is a pleasure to work alongside them each day. We look forward to providing you a warm 'welcome back' during your next stay with us. Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016, 2018, 2019
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PRICE RANGE
US$118 - US$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
les hotel ottawa, ottawa les hotel, les suites ottawa
LOCATION
CanadaOntarioOttawaByward Market Area
NUMBER OF ROOMS
239
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Claim Your Listing Frequently Asked Questions about Les Suites Hotel Ottawa
Which popular attractions are close to Les Suites Hotel Ottawa?
Nearby attractions include Jigsaw Escape Rooms (0.4 km), Escape Manor Byward Market (0.4 km), and Rideau Centre (0.2 km).
What are some of the property amenities at Les Suites Hotel Ottawa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Les Suites Hotel Ottawa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Les Suites Hotel Ottawa?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Les Suites Hotel Ottawa?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Les Suites Hotel Ottawa?
Conveniently located restaurants include La Bottega, BeaverTails, and The Brig Pub.
Are there opportunities to exercise at Les Suites Hotel Ottawa?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Les Suites Hotel Ottawa located near the city centre?
Yes, it is 0.6 km away from the centre of Ottawa.
Are any cleaning services offered at Les Suites Hotel Ottawa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Les Suites Hotel Ottawa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Les Suites Hotel Ottawa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.