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Residence Inn Ottawa Downtown

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#13 of 67 Hotels in Ottawa
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Residence Inn Ottawa Downtown
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814 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Ottawa Downtown
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Showing 748: English reviews
minudie
Reviewed 5 weeks ago

We arrived Jan. 19 and stayed until the 23 we were welcomed and the service, rooms and staff made it one of our best trips . The apartment was beautiful the beds very comfortable a home away from home.Our flight was late so they gave us a late check out always doing anything to make our stay wonderful.The breakfast was...

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1Thank Margie H
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Margie H, Thank you for your lovely comments on the Hotel and the associates who made your stay comfortable. Our associates are empowered to make every guest's stay as comfortable as possible and we are proud of each and every member of the team. Thank you for recognizing this and we look forward to your future stays with us....

Toronto, Ontario
Reviewed 23 January 2017

Front desk staff were very pleasant and professional. House keeping was excellent. Breakfast room staff were also pleasant and professional. Breakfast selection was able to accommodate special dietary requests.

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1Thank robert123456789253
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear robert123456789253 Thank you very much for your review. I am happy that you were a "Happy Camper"! Please let us know if we can do anything for you in the future, as we do hope to see you again. Cheers, Douglas Crosbie Guest Services Manager

west michigan
Reviewed 22 January 2017 via mobile

We stayed a few nights with our 3 kids and had 2 queens, a pullout couch that was a full and a kitchen space. We had everything we needed and lots of room to stretch out. The pool area was great and included a sauna in the men's and women's bathroom/shower room. Breakfast was very good, location in the city...

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1Thank thoushalttravel
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi thoushalttravel, I am so happy to read and share your comments. We love to read the happy travels of our guests and while the parking was tight ,you all seemed to have had a good time. This makes us happy and proud to be of servce to you and you7r family!! Look forward to your next visit. With kind...

London, Canada
Reviewed 22 January 2017

At every level, from speaking with the desk clerk at booking, to the last member at check out, the best. The attitude throughout was geared to helpful co-operation.The evening open invitation to the baked fruit crumble was a nice touch,The parking was reasonable and a great location it's out new go to place.

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Thank Keith S
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Keith S, I am glad to read that we are your new go to place!!! All of us at the hotel work for one purpose, to ensure that every guests stay is comfortable and pleasant. We are so pleased that your stay and all our associates were helpful. Our breakfast fare has recently changed and the apple crumble is...

Ottawa, Ontario
Reviewed 19 January 2017

These hotel from Marriott are just perfect for business and family trips. We always try to stay at this type of hotel in cities that is is offered. The rooms at this location were super big. A little dated but very clean and located downtown. Close to everything.

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1Thank Canadians_1907
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Canadians_1907, We love our guests and try and do everything to give them a great experience here and glad you had a good time while in Ottawa. We look forward to your future stays with us. Regards, NR

Ottawa, Ontario
Reviewed 19 January 2017

This is our second time staying for 6 days at the residence inn. We love it. The people are warm. Anything that we need gets taken care of promptly. You cannot go wrong staying here. I highly recommend it to you.

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1Thank janemC2705SK
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi janemC2705SK, Thank you for staying with us and wonderful that all your needs were taken care of by our associates. We try hard to please and your words confirm our good intentions. We look forward to your continued patronage. With kind regards, NR

Lewisporte, Canada
Reviewed 18 January 2017

Great hit buffet breakfast with lots of choices , and the staff was wonderful. The only negative would be that the towels were awful. Nice new fluffy towels are needed. This hotel is in a perfect location.

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1Thank benjak
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi benjak, Thank you so much for your stay and the wonderful comments thereafter. Sorry about the state of the towels. We do replenish our stocks regularly. I will certainly look into it. Glad you liked our location and we look forward to your next visit to Ottawa and a stay with us. With kind regards, NR

Sydney, Australia
Reviewed 17 January 2017

Central location in Ottawa - warm & comfortable rooms - lots of space. Older style property but clean & staff friendly. Tim Horton downstairs with Starbucks & food places nearby. Quick walk even in the snow to rideau centre & parliament building

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1Thank 27fionas
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi 27fionas, Thanks for your nice comments of the Hotel and service after your stay with us. I am glad you found everything to your satisfaction including the closeness of the places of interest. Please do visit us again and we have plenty going on in Ottawa in 2017!!! Regards, NR

Prince Albert, Canada
Reviewed 16 January 2017

Clean, quiet residence to stay while on business in Ottawa, in a great location and at a palatable price. It is within walking distance to any of the amenities downtown. I really enjoy the continental breakfast that is provided, it is in a very clean and quiet atmosphere and the staff is very caring.

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1Thank craig m
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi craig m, Thanks for your great comments after your stay with us. Thank you for recognise our staff who really care to treat all our guests in the best way possible. We look forward to a future visit to Ottawa and another stay here! With nkind regards, NR

Mississauga, Ontario
Reviewed 16 January 2017

I read reviews on the hotel before we left so I wasn't too surprised. The entrance to the hotel is terrible no where to park car while you go into hotel and register, it was winter and there was snow so it was messy and there were other cars in the driveway at same time, appearance of hotel once inside...

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1Thank Sandra Y
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear Sandra Y, Thank you very much for taking time to provide feedback to us, and the traveling community from your stay at the Residence Inn. I am pleased to hear that online reviews prepared you for our hotel, and it provided an expectation that somewhat matched your experience. Online reviews are valuable, and I'm pleased that you have helped...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: $182 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Residence Inn Ottawa Downtown Ontario
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“705 was very quiet ”
 of 5 bubbles MargieH892, 23 Jan 2017 | Read review
“Great value use it and enjoy.”
 of 5 bubbles keithsP1166XQ, 21 Jan 2017 | Read review
“Great location”
 of 5 bubbles Canadians_1907, 19 Jan 2017 | Read review
“Watch out for hockey teams staying over!”
 of 5 bubbles 27fionas, 16 Jan 2017 | Read review
“Very spacious although comforter for bed could have been a bit heavier”
 of 5 bubbles wybren, 15 Jan 2017 | Read review
5 of 5