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Residence Inn Ottawa Downtown

Residence InnUS$251*
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#17 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Ottawa Downtown
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894 Reviews from our TripAdvisor Community

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Showing 826: English reviews
Cary, Illinois
Reviewed 24 September 2016

Great location for touring the sites of Ottawa without getting in the car. Spacious room, on-site parking, and above average breakfast made for a pleasant stay. Many good restaurants in the area for lunch and dinner. Would definitely stay here again.

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Helpful?
1Thank Dg1018
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Dg1018, We are so happy that your first trip to Ottawa was nice . We are also happy that you had a pleasant stay with us. We look forward to serving you here again. Regards, N.Ravi General Manage

San Antonio, Texas
Reviewed 23 September 2016

The staff at this hotel is very customer service oriented. The rooms are a bit worn, but are very clean. If you are going t need to stay for an extended period, the rooms have everything that you need to be self sufficient.

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1Thank tonybE8036NS
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi tonybE8036NS, Thank you for taking the time to write a comment on the hotel and we appreciate your comments on the staff of the Hotel. I am sorry about the way the rooms were for you but glad you found the room clean. We look forward to welcoming you again at the Hotel. With kind regards, N.Ravi General Managet

Brookfield, Wisconsin, United States
Reviewed 22 September 2016 via mobile

We stayed at the Residence in downtown Ottawa. It's about 7 blocks from Parliament. The Residence had a wonderful evening snack which this particular evening was chicken breast sandwiches, salad, pretzels, and assorted beverages. The breakfast was wonderful as well and the room both were held in was very large compared to some hotels where tables on top of each...

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Helpful?
1Thank SJHarding12
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi SJHarding12, We are very pleased to read that your stay with us was to your satisfaction. Our Residence Inn breakfasts are great as also the RIMixes from Mondays through Wednesdays. Thank you for staying with us and we look forward to another visit soon! Regards, N.Ravi General Manager

Trenton, Canada
Reviewed 20 September 2016 via mobile

Myself and two friends participated in the Army Run 2016 and booked this hotel as it was extremely close to the start (350m), it had a pool, hot tub and suites available. Check in was flawless as I had already checked in online, just had to pick up keys, give vehicle information and find room number. Reception was very friendly...

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Helpful?
1Thank Sulu68
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Sulu68, Thank you for your comments after your stay with us over the Army run weekend. Thanks for all your great comments marred only by the lack of a Hot tub. I am really sorry about a lack of the hot tub as we have run into a certain imbroglio wherein some major structural changes are required. Hence, the...

Kingston, Canada
Reviewed 20 September 2016

My husband had been staying in Ottawa for business purposes (at least) one week per month for the past 5 years so he (we) have stayed in many hotels downtown. This hotel is located near everything. Close to good vegetarian restaurants, Parliament, Rideau Mall, the Market, the Library. Everything is within walking distance or bus service. The rooms are varied....

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Helpful?
Thank lejbonk99
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi lejbonk99, All of us here at the Hotel appreciate your description of the surroundings and the Hotel. All Hotels are structures and buildings and you very rightly pointed out that it is always the people who make a Hotel. Yes, we care. Like everyone at the Hotel we always have time for all our guests as they are who...

Halifax, NS
Reviewed 16 September 2016

I loved the size of my room (despite feeling it was a bit too much space for one person.) The added $5 starbucks voucher to deny housekeeping was a plus as I usualy don't use housekeepign anyhow. The products in the room were excellent, paul mitchell hair products are always welcome. The suite was great. The location was convenient. Most...

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Helpful?
Thank wendywalters
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi wendywalters, Thank you for taking the time to write out a survey and we appreciate it. At the outset, I would like to apologize for the food at Phi. I have taken this matter up seriously with the concerned people. We try hard to make this place a home away from home for our guests. We have a fairly...

Ottawa, Ontario
Reviewed 15 September 2016

Organization chose location, liked my stay. The elevator service to the meeting rooms or breakfast area is so convenient. The front desk folks were so super professional and helpful.. I believe we may be back after being here at least 10 times over the last 30 months,

Review collected in partnership with this hotel
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Helpful?
Thank nitnest
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi nitnest, Glad we are able to meet your needs for all your stays with us. If there is anything we can do to make your future stays comfortable, please do not hesitate to call me. We thank you for your stay and you great comments about us!! With kind regards, N.Ravi General Manager

Santa Rosa, California
Reviewed 15 September 2016

This property is minutes from Parliament Hill and the Welcome Center where you can reserve tours of the Parliament bldg. and the city sightseeing tours as well. It's very close to Elgin St., a wonderful area filled with great restaurants and pubs. The hotel itself was clean and very nicely appointed. The bathroom was well lighted and clean. The shower...

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Helpful?
Thank Alice R
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Alice R, We are all so happy to read that your stay was good and it met all your needs. We too wish you could've stayed longer but we will look forward to a future visit. Thank you so much for your comments and it has pleased all of us immensely !! With kind regards, N.Ravi General Manager

Edmonton, Canada
Reviewed 14 September 2016 via mobile

It's great centrally located hotel, close to Parliament House. Product and service was great during my stay. Doug at front desk was very helpful and accommodating. He gave us complimentary upgrade to suite room 801 which was great and spacious during my stay. I stayed in 3 different hotel brand in Ottawa during my visit and the Residence in is...

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Helpful?
Thank Angel8885
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Angel8885, I am really pleased that you enjoyed your stay with us and glad Doug was able to upgrade you into a larger room. Thank you for your stay and we look forward to your future visits. With kind regards, N.Ravi General Manager

Joliette
Reviewed 14 September 2016

Big room with fully-equipped kitchenette. Nice comfortable king bed and pillows.Unfortunately the AirMiles room is the one facing the hallway with 4 elevators AND the hallway light could be seen straight through 3 sides of the door! No privacy whatsoever. That being said, a lovely HOT breakfast buffet was served on the 4th floor. $21 for indoor parking - should...

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Helpful?
Thank chevalinda
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi chevalinda, Thank you for your comments after your recent stay with us. We do not have any designated AirMiles rooms but are Studio Rooms with King beds which are on every floor and closer to the elevators. Most of our rooms are one bedroom suites and they have separate bedrooms and living rooms. Thank you for your comments on...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: $224 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Marriott, Hotwire, Orbitz, Priceline, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Residence Inn Ottawa Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Residence Inn Ottawa Downtown Ontario
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
11 questions
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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite has more room”
, 21 May 2017 | Read review
“I do not subscribe to the hang this tag on the door by 2 am if you dont want your room serviced the next day; I think its just a reason to cut down on staff. Better to just leave a note or tell the staff yourself. :)”
Brendaebear, 21 May 2017 | Read review
“Pop corn given first night but nothing after that would be nice more ofter seeing I was there for 5 days”
660bertf, 29 Apr 2017 | Read review
“Would recommend that one ask for a room with a view.”
stephent41, 28 Apr 2017 | Read review
“The corner rooms are larger than others. Elevators tend to be noisy so ask for room away from them”
jeaneneh2017, 12 Apr 2017 | Read review
5 of 5
Residence Inn
US$251* /night
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PricelineUS$251
TripAdvisorUS$251
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*Disclaimer
Prices are for 1 room, 2 adults
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