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Hampton Inn by Hilton Ottawa

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Traveller (196)
Room & Suite (178)
Pool & Beach (32)
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Overview
  • Excellent51%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn by Hilton Ottawa
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn by Hilton Ottawa
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,318)
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1,173 results
Traveller rating
593
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120
27
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593
424
120
27
9
Show reviews that mention
All reviewsunderground parkingcoventry roadthe breakfast areast laurentcomplimentary breakfastgreat hotelconference centerbreakfast stafflarge bathroomhot tubmicrowave and fridgeclose to downtownshort driveyogurteasy accessnice stayexercise room
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11 - 15 of 1,173 reviews
Reviewed 21 April 2018

Excellent room, wish we had more time to enjoy. indoor parking amazing due to ice storm we arrived in. large clean bathroom excellent kitchenette and comfortable bed. will definately use again in the future.

Review collected in partnership with Hampton
Thank Steven S
Response from Carol Ann L, Manager at Hampton Inn by Hilton OttawaResponded 4 weeks ago

Thank you for the wonderful review! We look forward to seeing you in the future! Carol Ann - Assistant General Manager

Reviewed 19 April 2018

Check-in was fine. Ivy was very polite and helpful. Rooms were dated and the furniture was a little beat up. Pillows were supposed to be 2 soft and 2 firm according to the brochure on the bed. They were all the softest pillows ever. Lousy...More

Review collected in partnership with Hampton
Thank Potzie
Response from Raphael L, Front Office Manager at Hampton Inn by Hilton OttawaResponded 20 April 2018

Thank you very much for taking your time to share the experience of your stay at our hotel! We apologize for not having pleasant night at our hotel, please next time inform front desk and we will help you to make your stay better. I...More

Reviewed 17 April 2018

I stayed overnight during the ice storm of mid-April 2018 in Ottawa. I just read another guest's review here about free underground parking and I'm very disappointed that I was not offered this amenity at my check-in, especially because of the ice storm. In the...More

Thank snowbirdy2
Response from Carol Ann L, Manager at Hampton Inn by Hilton OttawaResponded 20 April 2018

Thank you for your review and we are Happy that overall your stay was enjoyable. We apologize that you were not given the opportunity to use our underground parking. Our front desk team should always be advising our guests of all our great amenities and...More

Reviewed 16 April 2018

The large room and bathroom with all the amendments you need, to be comfortable. Clean and friendly. The breakfast was great and staff excellent made your day and made sure you are taken care of. Worth it.

Review collected in partnership with Hampton
Thank Maria M
Response from Carol Ann L, Manager at Hampton Inn by Hilton OttawaResponded 16 April 2018

Good Afternoon Maria, We are glad you enjoyed your stay and will pass along your kind words to the staff. We hope to see you in the future!

Reviewed 13 April 2018 via mobile

I stayed at the Hampton Inn by Hilton for a conference. This hotel is attached to the Marriot and the Ottawa Conference and Event Centre. Check in was easy as I checked in online and only had to pick up my key when I arrived....More

Thank MKB2883
Response from Nuala D, General Manager at Hampton Inn by Hilton OttawaResponded 13 April 2018

Dear MKB2883, Thank you so much for taking the time to write such a wonderful review with all the benefits of staying at the Hampton by Hilton Ottawa. We are happy that you enjoyed your stay and hope to have you stay with us again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$117 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ottawa
#7 Romantic Hotel in Ottawa
#13 Business Hotel in Ottawa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ottawa
#7 Romantic Hotel in Ottawa
#13 Business Hotel in Ottawa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (196)
Room & Suite (178)
Pool & Beach (32)
Dining (22)
Amenities (12)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Joe r
28 January 2018|
Answer
Response from Alicia D | Reviewed this property |
Hello dear traveller, to be honest with you I do not remember and I did not look. My suggestion is that you contact the hotel directly and ask them. The monies are returned back without any issues. Because I do not go on... More
0
Votes
Burghluv2travel
30 October 2017|
AnswerShow all 2 answers
Response from Alicia D | Reviewed this property |
The train station is on the other side of the highway and so you have to go over the bridge to go to the hotel. While it can be somewhat uncomfortable because of the luggage, I suggest you travel light as there are many... More
0
Votes
Bustergonards G
6 August 2017|
AnswerShow all 3 answers
Response from Duley01 | Reviewed this property |
They have an underground parking lot, that will not be suitable for your RV. However, I believe they have a deal with the city that allows overflow parking in a large parking lot next to the hotel, I believe this parking lot... More
0
Votes
Room Tips
"pool is on 4th floor. Breakfast on Lobby level and 2nd floor."
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"i have stay in this hotel before and this room 3 rooms from the stairs and away from the elevators I find it..."
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"Request a room with a view of the city on an upper floor!"
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"Ask Natalie"
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