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Brookstreet Hotel

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Traveller (251)
Room & Suite (286)
Dining (79)
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Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
“jazz lounge”(37 reviews)
“live jazz”(22 reviews)
“outdoor pool”(50 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Brookstreet Hotel
Offers & Announcements: BOOK DIRECT SAVE 15%
Hotel packages
Offers from Brookstreet Hotel
Offers & Announcements: BOOK DIRECT SAVE 15%
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Reviews (1,215)
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1,177 results
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576
366
134
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49
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LanguageEnglish
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576
366
134
52
49
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All reviewsjazz loungelive jazzoutdoor poolbusiness parkau naturelbalcony roomgames roomkanata areacanadian tire centrejunior suitesens gamehockey gamebeautiful hotelunderground parkingdowntown ottawacomfortable bedsluxury hotel
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1 - 5 of 1,177 reviews
Reviewed 5 days ago

We were visiting Ottawa on a flyby trip through to Quebec and chose Brookstreet with a great deal on Hotwire. We were not expecting something as spectacular as here. It's a high end establishment with huge rooms, comfortable beds, extremely quiet, nice and clean bathroom....More

Thank ibodyslamrhinos
Response from Brookstreet, Director of Rooms Division and Leisure Services at Brookstreet HotelResponded 4 days ago

Dear ibodyslamrhinos, Thank you for choosing Brookstreet on your flyby and appreciate you sharing such complementary comments of your stay with us. We hope that should you ever choose to come back to Ottawa, you will consider visiting with us again. Warm regards, Jenna MacLeod

Hotel's Favourite
Reviewed 29 April 2018 via mobile

Been to brookstreet before. Love the place. The gym is amazing the food is really good and so is the service. They have easy to use card swipes a nice bar, room service was quick and i was happy with the bill when it came...More

1  Thank Billy H
Response from Brookstreet, Director, Rooms Division and Leisure Services at Brookstreet HotelResponded 8 May 2018

Dear Billy H, Wow, thanks for providing such a great review with comments for us to share with our partners (staff). All feedback received from our guests are a valuable tool that helps us to encourage the service we maintain and/or need to improve on...More

Reviewed 6 days ago via mobile

Group of friends met at the large outdoor patio just outside Options Jazz lounge. Clean, well maintained and comfortable seating. Ordered drinks, service was acceptable considering it was a warm Friday afternoon. To a person the reaction to the food ordered from the Options menu,...More

1  Thank rancherj
Response from Brookstreet, Director of Rooms Division and Leisure Services at Brookstreet HotelResponded 4 days ago

Dear Rancherj, Thanks for sharing your feedback. I have passed along your comments to our Director of Food & Beverage so that he may follow up with his team. Please accept my sincere apologies for this less than satisfying experience. We hope that you will...More

Reviewed 6 days ago via mobile

It was hot ...so we were really pleased with the lovely resort like atmosphere. The outdoor poll was. Wautifullt warm and lit , hot tub too! Upgraded my room to a suite with Balcony and view ofthe golf course and Ottawa River. Hotel food was...More

Thank ShirleyOT
Response from Brookstreet, Director of Rooms Division and Leisure Services at Brookstreet HotelResponded 4 days ago

Dear ShirleyOT, Thank you for your rating and comments on your experience of the Brookstreet. I am happy to hear that your stay with us at the Brookstreet was of a resort like atmosphere and that your balcony Suite was a great view of the...More

Reviewed 1 week ago via mobile

My wife and I won an all expenses paid trip to ottawa including a 2 day stay at brookstreet. We attempted to check in with the info provided from the booking and the man at the desk "held" the complete stay and 3 security deposits...More

1  Thank Trent B
Response from Brookstreet, Director of Rooms Division & Leisure Services at Brookstreet HotelResponded 4 days ago

Dear Trent B, Thank you for sharing your feedback with us. I have had the opportunity to review your comments with our Guest Services team and would love the opportunity to discuss with you. Please do reach out to me at your earliest opportunity. I...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$142 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Ottawa
#5 Best Value Hotel in Ottawa
#7 Luxury Hotel in Ottawa
#10 Romantic Hotel in Ottawa
#11 Business Hotel in Ottawa
#21 Family Hotel in Ottawa
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$142 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Ottawa
#5 Best Value Hotel in Ottawa
#7 Luxury Hotel in Ottawa
#10 Romantic Hotel in Ottawa
#11 Business Hotel in Ottawa
#21 Family Hotel in Ottawa
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (251)
Room & Suite (286)
Dining (79)
Pool & Beach (35)
Amenities (66)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Jennifer N
17 June 2018|
Answer
Response from FamilyTripper2018 | Reviewed this property |
I would consider an adult to be 18 and older. I don't believe they let more than four people stay in one room unless one is a young child in a crib. You should phone the hotel.
0
Votes
Daniela A
9 April 2018|
AnswerShow all 3 answers
Response from Satchi J | Reviewed this property |
Q1. Ans Yes in about 11 minutes drive off Terry Fox dr and Campeau dr you got tons of Restaurants Q2. Ans Do it soon as possible as this is one of the best spas in the city Q3. Ans BF is included, You got a free... More
1
Vote
Room Tips
"The higher floors have very nice views."
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"Room near elevator are actually a good option here as it can be a long walk on the back of the floor."
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"Don’t go if you need a couples getaway...to be fair, the bed was comfortable and the room was clean"
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"Stay somewhere else"
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