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Hotel Indigo Ottawa Downtown

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#18 of 66 Hotels in Ottawa
Certificate of Excellence
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Hotel Indigo Ottawa Downtown
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978 Reviews from our TripAdvisor Community

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Showing 864: English reviews
Reviewed 6 days ago NEW

This is my go-to hotel for business travel in downtown Ottawa. The rooms are spacious. The staff are friendly. The location is very conveniently located for shopping, restaurants, sightseeing and business meetings.

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Helpful?
2Thank Noel S
Calgary, Alberta
Reviewed 1 week ago

QUIET AND NEAR THE GREAT LIBRARY. When i am in this great city,I feel I love the city viewing. My family love this city. we eat in Fastfood shop. I wish these are simple breakfast in Hotel.The winter is cold.

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1Thank lizheng2016
Vancouver, British Columbia
Reviewed 1 week ago

Clean lines, well appointed. Loved the central vaulted ceiling the height of the hotel ( 9 floors?) with glass roof. Rooms are comfortable - well furnished, with high quality amenities. Separate shower and jacuzzi bathtub! Comfortable bed. Friendly and helpful staff. Bartender a great story teller - Good food.

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1Thank vicky176
Ottawa, Ontario
Reviewed 1 week ago

For a successful meeting to occur, it is not only good discussion that is needed but a relaxed feeling about the site where the meeting is being held. Relaxed that your needs are being met for the meeting space and the guests are comfortable in the bedrooms after the meeting.

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1Thank csse2016
Regina, Canada
Reviewed 1 week ago

I spent two nights this past week. I have stayed here often, but this is my first review. I arrived around supper time, and was checked in quickly. Once settled I went for a bite to eat before resigning to my room for the night. The hotel is located in a grear area of downtown , and there are lots...

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2Thank DrGreg1963
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear DrGreg1963, Thank you for making us your hotel of choice when travelling to Ottawa and for providing feedback on your experience with us. We are delighted to read that you find the hotel to be clean & quiet, the bed comfortable and our location ideal for enjoying the neighbourhood. We look forward to welcoming you back to Hotel Indigo...

Reviewed 2 weeks ago

The staff, both at check in and check out were friendly, efficient and helpful. The overall feel of the place and decor were AMAZING. Its a different type of hotel than the sterile boring places most hotels aspire to be. I found the room to be very quiet for a downtown place, even on a Saturday night which is a...

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Helpful?
1Thank Monica S
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Monica S, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience & recommend us on the many different review options. We are delighted to read your feedback and to know that you truly enjoyed your stay with us! We are looking forward to inviting you back...

Barrie
Reviewed 2 weeks ago

Rooms clean, service friendly with positive atmosphere. Staff at the front desk was helpful with providing assistance for places to dine and areas to visit. Restaurant was clean and maintained comfortable seating area in lobby. Close access to parliament building and shopping

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1Thank Anthony R
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Anthony R, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience. We are delighted to read how much you enjoyed your stay with us from the friendly staff to the clean rooms to our convenient downtown location. We look forward to inviting you back on your...

Boston, MA
Reviewed 3 weeks ago

This place was fine but nothing special in any way. The rooms were basic, beds comfortable, and the service generally capable, with the exception of the restaurant, where it was glacially slow (despite the fact that only 2-3 tables were occupied both times I was there). The wifi was fast but they have an annoying system requiring re-entry of a...

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Helpful?
Thank MikeBOS
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear MikeBOS, Thank you for choosing to stay with us on your recent visit to Ottawa and for taking the time to share your stay experience. Our goal is to deliver an inspired stay experience and I am disappointed this was not the case for you. Please accept my sincere apologies for the less than satisfactory experience you had. Should...

Timmins
Reviewed 3 weeks ago

This hotel has a great location. Steps away from Parliament, Rideau Centre, Byward Market and some hip new restaurants (read: not Baton Rouge or Milestones). The Indigo has a lovely ambiance which i quite enjoyed. The receptionists were friendly, personable and helpful which i always think is important in case you need something. Rooms are big but they are set...

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1Thank Lauren T
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Lauren T, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience. We are delighted to read how much you enjoyed your stay with us from our friendly & helpful staff to our great location to our cleanliness. I, too, love the Aveda products! We look forward...

Keighley, United Kingdom
Reviewed 3 weeks ago

We checked in here after a long, wet drive from Huntsville and managed to snag a short stay space outside long enough to complete check-in. The receptionist was very good, recommending places to eat and gave us a handy map and directions to park the car which involve driving all the way back around the block to reach the very...

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1Thank Hotel Harry
Kim J, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Hotel Harry, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience. We are delighted to read that you enjoyed your stay with us and found our staff good and your room spacious. Please accept my sincere apologies for the parking situation. Our parking is not ideal...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Indigo is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at Hotel Indigo enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, Phi Bistro & Bar, where the food is fresh and the service is inspiring. ... more   less 

Additional Information about Hotel Indigo Ottawa Downtown

Address: 123 Metcalfe St, Ottawa, Ontario K1P 5L9, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $169 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Ottawa Downtown 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ottawa Hotel Indigo
Hotel Indigo Ottawa Downtown Ontario
Hotel Style:
#20 Business Hotel in Ottawa
#23 Family Hotel in Ottawa
#23 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Ottawa Downtown staff and other travellers.
6 questions
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2 months ago
Toronto, Ontario, Canada
Toronto, Canada
over a year ago
Toronto, Ontario, Canada
over a year ago

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Questions? Get answers from Hotel Indigo Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room appears quiet”
 of 5 bubbles DrGreg1963, 26 Nov 2016 | Read review
“Get a street view if possible”
 of 5 bubbles U7455CYmonicas, 21 Nov 2016 | Read review
“Ask for a room not facing the open courtyard of the hotel for less noise. ”
 of 5 bubbles 773laurent, 16 Nov 2016 | Read review
“Seemed pretty quiet but not facing Metcalfe would ensure less noise”
 of 5 bubbles Hotel Harry, 15 Nov 2016 | Read review
“If you want a fridge, make sure you request one!”
 of 5 bubbles mom2or, 19 Oct 2016 | Read review
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