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The Metcalfe Hotel

Booking.comUS$136*
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#18 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Metcalfe Hotel
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1,020 Reviews from our TripAdvisor Community

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Showing 903: English reviews
Ingleside, Canada
Reviewed 2 February 2015

we started our adventure by buying the hotel room for Jan 31, 2015 on booking.com, I then phoned the hotel about a week before we were due to go. I am glad I had because they were not able to find the room. But within about 10 min it was resolved. I then put a request in the hotel to...

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Thank Roy_Martel
Ottawa, Canada
Reviewed 27 January 2015

We stayed here last weekend. We live in Ottawa this was just a way to get away from the things waiting for us at home. The rooms are beautiful and modern. You feel like you are in your bedroom and not at a hotel. Breakfast in bed was great. The price is great for the location and the hotel grounds....

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Thank kaiivee
Whitby, Canada
Reviewed 26 January 2015

I was in Ottawa for an extended period of time and chose Hotel Indigo primarily because of the staff, as well as its close proximity to the Byward Market and to the Rideau Shopping Centre. I have been staying at the Hotel Indigo while in Ottawa for several years and the first person I called was Myriam Villemaire who was...

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Thank Eric G
Montreal, Canada
Reviewed 22 January 2015

It had been a while since I stayed at a hotel INDIGO. But on a quick trip to Ottawa, I was booked into their hotel there that is conveniently located in the center core. What's not to like? The rooms are close to perfection unless you are someone who absolutely must have wall-to-wall carpeting (a huge dust and dirt collector)....

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Thank Northern1941
Toronto, Canada
Reviewed 17 January 2015

I stayed here for business. The downtown location is great for my purposes and potentially is good enough to get around to the sights if you were here for tourist purposes. The service is excellent and friendly. Parking is absurd at $21 per night (at least you have in and out privileges and it is an underground garage) and is...

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Thank J_Canasian
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear Canasain, Thank you for choosing Hotel Indigo for your recent trip to Ottawa and for sharing your feedback on Tripadvisor. The comments we receive from our guests allows us to improve upon our product and service. I am glad to hear you found our location was great for your purposes and the service to be friendly and excellent! We...

Reviewed 6 January 2015

The Indigo Hotel is very beautiful and lives up to the majority of it's photos found on the website. My kids thought the waterfall in the lobby was cool and were totally in awe of how it's all open once you go up to your room. Their staff is super helpful and polite, it was always a pleasure to speak...

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2Thank Melanie B
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear Melanie B, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your feedback on Tripadvisor. The comments we receive from our guests such as yourself provides us with the information we need to constantly improve upon our product and service. I'm glad you found our hotel staff to be...

Manchester, United Kingdom
Reviewed 4 January 2015

This is a boutique hotel which is about 10 minutes walk from the Parliament buildings and the city centre. The hotel was undergoing renovation and painting as we arrived and so had lots of scaffolding inside and out (now taken down) but ignoring that eyesore this hotel is very nice indeed. It doesn't seem to be particularly busy and doesn't...

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Thank Anonymous1703
Montreal, Canada
Reviewed 3 January 2015

My Fiancée and I stayed for a weekend getaway, and this hotel was the ideal spot for this sort of trip. Centrally located to all the various shops, restaurants and Ottawa landmarks, we were able to walk to most destinations. The rooms were neat and spacious, the staff was courteous and helpful, and the ambiance was different than your standard...

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Thank Pat T
Calgary, Canada
Reviewed 15 December 2014

I stayed at this hotel for a business trip in late November. I have no huge complaints about my stay and I found the location to be good and central, however I found the hotel to be quite noisy (although renovations were going on so that is likely a temporary inconvenience). The room was small but the bed was comfortable,...

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Thank Canadian071
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear Canadian071, Thank you for choosing Hotel Indigo for your recent trip to Ottawa and for taking the time to share your stay experience on Tripadvisor. Our goal is to deliver an inspired stay experience for all of our guests and I am sorry that was not the case for you. I am happy to hear you will return but...

Reviewed 15 December 2014

I've used this location many times. Very accessible from Hwy 417 and close to all that downtown has to offer. Staff are very friendly and eager to please. Got upgraded to king bed suite which was nice. A few things to be aware of: - Parking is not included ($20/day) and not obvious how to access - There was construction...

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Thank Wapp4

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rox
The Rox
Cuisines: Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring. ... more   less 

Additional Information about The Metcalfe Hotel

Address: 123 Metcalfe St, Ottawa, Ontario K1P 5L9, Canada (Formerly Hotel Indigo Ottawa Downtown)
Region: Canada > Ontario > Ottawa
Price Range: $190 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Metcalfe Hotel 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ottawa Hotel Indigo
The Metcalfe Hotel Ottawa, Ontario
Hotel Style:
#20 Business Hotel in Ottawa
#23 Family Hotel in Ottawa
#23 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from The Metcalfe Hotel staff and other travellers.
8 questions
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Questions? Get answers from The Metcalfe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While under construction, should pick a room higher up.”
330juliec, 2 May 2017 | Read review
“There was construction going on but was done in such a professional way that did not feel the construction. no mess.”
KhalidToronto_Canada, 26 Apr 2017 | Read review
“6th floor, 2 queen beds was perfect for 2 teens and 2 adults”
SylvieP491, 25 Apr 2017 | Read review
“our room faced the interior- very quiet and should be lovely when the scaffolding is gone and the atrium finished.”
124bon, 2 Apr 2017 | Read review
“avoid street facing room”
Aliu66, 8 Mar 2017 | Read review
5 of 5
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US$136* /night
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Prices are for 1 room, 2 adults
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