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Holiday Inn Express & Suites Ottawa East - Orleans

500 Brisebois Cres, Ottawa, Ontario K1E 0A6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (48)
Room & Suite (43)
Dining (15)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Ottawa East - Orleans
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#40 of 79 hotels in Ottawa
Travellers' Choice
Located just steps from Place D'Orleans Shopping Centre and The Shenkman Arts Centre, The Holiday Inn Express, Orleans is your best choice in Orleans. You'll find the things that are most important to you whether you're here for business or pleasure. The Holiday Inn Express Orleans is just 20 minutes from the Parliament buildings and the bustle of downtown Ottawa. The Holiday Inn Express, Orleans is the ideal destination. Imagine having all the space and the tools you need for business, high-speed internet, a specialized work area in your room, and plenty of electrical outlets. The Business Centre is there for copies, faxing and support. And if you're here for pleasure you are just minutes away from shopping, dining, entertainment and all the adventures that Orleans has in store. No matter what brings you to the Holiday Inn Express, Orleans, your room is your personal retreat. The key word is comfort with luxurious beddings modern decor all the cable channels you need and free parking. The Holiday Inn Express, Orleans is a favourite for business and leisure visitors to Orleans and we want it to become your favourite too!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Pool / beach towels
Indoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish
85Reviews3Q+A16Room tips
Traveller rating
  • 39
  • 30
  • 14
  • 1
  • 1
Time of year
Traveller type
Selected filters
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  • English
Popular mentions
Mei Ling C wrote a review Jul 2021
Toronto, Canada131 contributions66 helpful votes
It was a nice hotel with friendly staff and pretty good service. Due to covid they don't come into the room unless requested, so you have to make sure to keep it tidy yourself if you're ok with that. We did request new towels and they came pretty quickly. Breakfast was also pretty good for the price. Location isn't great but we had friends and family in Orleans and with proximity to the highway, it was easy to get around. The WiFi wasn't very good and kept cutting in and out. And the ac was really loud and would occasionally wake me up at night. We were also on the ground floor and once the pool opened up, the hallway was pretty noisy. I did like the easy access to our car though. It wasn't my favourite stay but it was good enough for the price.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: If you like the privacy and access to your car, first floor is a good choice. Just be aware that...
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Frank DeChellis wrote a review May 2021
Welland, Canada35 contributions32 helpful votes
I usually don't write about every hotel but they did a great job keeping things as normal as possible during COVID. COVID shut down the hot tub and pool, but everything else was done well. And I feel guilty for having an extra breakfast bag 😇
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Date of stay: May 2021Trip type: Travelled solo
Paolo1005 wrote a review Nov 2020
Montreal, Canada473 contributions179 helpful votes
Looking for a good hotel price quality this is it. Breakfast included free parking . Check in and check out were both quick cordial and effective. Room was very comfortable with the necessary amenities,shower was vey good.i will go back
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Date of stay: November 2020Trip type: Travelled on business
2 Helpful votes
EMILY M wrote a review Sep 2020
Toronto, Canada19 contributions12 helpful votes
During my recent stay at the Holiday Inn I took a nasty fall in the lobby. Aimee the night clerk was amazing but the buck stopped there. Nobody at the hotel bothered to follow up on how I was and if my injuries were healing. I did hear after I reviewed them on an email that they sent but in all honesty it was too little too late. Thankfully, my injuries as gradually healing but my confidence in the Holiday Inn may take alot more healing before I trust them again.
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Date of stay: September 2020
Sleep Quality
Response from IHG Service, Owner at Holiday Inn Express & Suites Ottawa East - Orleans
Responded 11 Oct 2020
Hello E5924RJemilym, Thank you for your stay and for taking the time to leave us feedback. While I am glad to hear that your recovery went well, I understand that you had concerns about the lack of follow-up from the team. I have shared your comments with the hotel management, as a reference for the improvement of the services offered. Feel free to contact the hotel directly if you have additional questions at 1-613-8248444 or guestservices@hieottawaorleans.com. I hope you stay with us again! Best regards, Clayton G. Case Manager IHGService
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ottomann12 wrote a review Jul 2020
Pembroke, Canada8 contributions
Our visit was wonderful. The staff was attendant to all our needs. They did a great job of following health regulations and making us feel safe. The room and hotel was clean, I also liked how they did not come into the room unless you asked them to. I also loved how we received a few text messages to make sure we were satisfied with everything. Definitely will stay again.
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Date of stay: July 2020Trip type: Travelled as a couple
US$91 - US$145 (Based on Average Rates for a Standard Room)
Holiday Inn Express & Suites Orleans Southwest
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Frequently Asked Questions about Holiday Inn Express & Suites Ottawa East - Orleans
Which popular attractions are close to Holiday Inn Express & Suites Ottawa East - Orleans?
Nearby attractions include Shenkman Arts Centre (0.09 km), Place d'Orléans Shopping Centre (0.4 km), and Cinestarz Orleans (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Ottawa East - Orleans?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Ottawa East - Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Ottawa East - Orleans?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express & Suites Ottawa East - Orleans?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Ottawa East - Orleans?
Conveniently located restaurants include St. Martha's Brasserie d'Orleans, Taproom260, and Lexus Resto Bar.
Are there opportunities to exercise at Holiday Inn Express & Suites Ottawa East - Orleans?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Ottawa East - Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Ottawa East - Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Ottawa East - Orleans offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express & Suites Ottawa East - Orleans?
The staff speaks multiple languages, including English, Spanish, and French.