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2869 Gibford Dr, Ottawa, Ontario K1V 2L9 Canada
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Traveller (93)
Room & Suite (24)
Dining (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#6 of 81 hotels in Ottawa
Location
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Value
Travellers' Choice
Feel welcome the moment you arrive at this Hampton Inn by Hilton hotel near Ottawa Airport. Our free airport shuttle service makes catching a flight easy, and onsite parking is available for your convenience. Unwind in a comfortable and spacious guest room, where you can lie back on the clean and fresh Hampton Bed™ and watch premium channels on the 47-inch flat-screen TV. Connect to your social network or check emails with free WiFi. Get to work at the ergonomic desk, or use the handy lap desk. All guest rooms have a microwave, mini-fridge and a radio/alarm clock to help you feel at home. Swim lengths of the heated indoor saltwater pool, or exercise in the well-equipped fitness center. Start your day right with Hampton's free hot breakfast, featuring our famous, fresh-baked waffles. If you are in a rush, don't miss the most important meal of the day - simply pick up a free Hampton's On the Run Breakfast Bag™, Monday-Friday.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Breakfast available
Vending machine
Free airport transportation
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Desk
Seating area
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
639Reviews9Q+A40Room tips
Traveller rating
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yyzpebbles18 wrote a review 9 Jan
Markham, Canada3 contributions2 helpful votes
Our family of 4 needed a hotel near the airport between connecting flights so our expectation was not high. We always had good experience with other Hampton Inns so this was just an easy choice, assuming a known quality hotel and also close to the airport. The Good about this hotel - 1. close to airport 2. free shuttle (details to follow) 3. has a couple restaurants just across from the parking lot if you don't want to venture out too far 4. check-in was quick The Bad - 1. Free shuttle only starts at 6am so if you need to catch an early flight you'll need to find a taxi. In our case, we had to pre-book a taxi the night before because we needed to get to the airport at 4:30am. 2. The hotel shuttle was just a plain white van with no signs indicating it's for Hampton Inn. Driver was not in any kind of uniform and when I knocked on his window trying to inquire, he came out and yelled 'What's going on'. Well not exactly what I expect a hotel shuttle driver to identify himself that way. When I asked if he's from Hampton Inn the answer was yes. But in retrospect any random guy can give me the same answer and we just kinda need to trust that driver that he's a legitimate Hampton Inn shuttle driver. The whole short trip to the hotel we were wondering if we would end up getting mugged. Just not a good feeling and I think the hotel can handle this a lot better, how hard is it to give this driver an uniform with a hampton inn logo, or print a hampton inn logo on a piece of paper and put it on the dashboard. At least something to make your shuttle and driver look a little bit more legitimate and make your guests feel a little bit safer. 3. As mentioned earlier we pre-booked a taxi to pick us up at 4:15am, turns out the front desk forgot to book it for us. When we got down to the lobby and looked for the taxi, that's when the front desk guy realized he forgot about it. So we waited for another 10-12 mins for the taxi to come. (taxi fare from hotel to airport was less than $20) 4. Not all electric outlets are working, in our room the one attached to the side table lamp didn't seem to work. Had to search high and low to have enough outlets to charge 4 phones and 4 apple watches. The Very Bad - The mattress was the absolute worse, I have never stayed at a Hampton Inn that have mattresses that dip down about 2 inches and with no support whatsoever. I'm not a big person, but my husband is so the whole night I was sinking and rolling to my husband's side. All I needed was a few hours of sleep between flights and I could not get that because of the mattress. Tossing and turning the whole night and could not find a good position. My back was hurting the next day like I was sleeping on an absolute garbage mattress the night before. We did not use the free breakfast, coffee wasn't ready during our stay, no other amenities were used. The poor rating is given based on the fact that everything we needed for a short stay in this hotel fell far short. I hope the hotel management will see this and consider making some improvements. Until then, I would NOT recommend this hotel to anyone.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Very poor mattresses Shuttle bus not available at all time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Pamela M wrote a review Aug 2021
Toronto, Canada165 contributions90 helpful votes
Hotel's Favourite
Beautiful, clean, quiet hotel! Would recommend anyone stay here when visiting Ottawa. We booked it as a part of the Ottawa Tourism Promotion - book 2 nights and get up to $200 savings on various attractions and restaurants. We stayed for 4 nights. Free parking. Large and accessible rooms. Just 15 minute drive to downtown Ottawa. Close to multiple restaurants, the usual shopping places, and the airport. COVID Protocols in place - they don't come into your room for at least 3 days; but after 3 nights they will clean your room (i.e., to remove your garbage etc...) if you ask. We didn't bother, just kept our garbage contained and at home we'd go several days without change of towels or bedding, so not a big deal for us for 4 nights. Breakfast was packed by staff, based on your choices from the continental options. Pool is open, but you must book a time - only 5 people allowed at a given time, which to be honest is great, as pools are usually packed. Staff were friendly and helpful. Really great value for money. Felt very safe there during COVID Phase 3 of opening in Ontario - spaces well marked for social distancing, masks required at all times outside of your room; hand sanitizers beside the high tough elevators.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip: 314 is a large, accessible room; 1 king size bed; overlooking the back of the hotel, very quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anu Sohal, Owner at Hampton Inn by Hilton Ottawa Airport
Responded 23 Sep 2021
Dear Pamela M, We are delighted to read your review and that you enjoyed your time with us. Thank you for your understanding during this difficult and always changing time. We appreciate the great feedback and hope to welcome you back in the near future. Sincerely, Rebecca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roadtrip5 wrote a review Oct 2022
SE Wisconsin117 contributions60 helpful votes
The best end of what to expect at this chain. Modern, fun lobby/breakfast area, comfortable rooms, very clean, and VERY nice staff Location made for an easy 17 min drive downtown. Was worth it to us to have free parking overnight and lower cost hotel. Easy access to highways. Would recomnend!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bijoumimpongo wrote a review Sep 2022
1 contribution1 helpful vote
Fully satisfied ! Excellent venue, stuff and services. I enjoyed the breakfast, varied... Beverage available 24/24. Quiet sleep, non smoking. Really an enjoyable stay. I will definitely recommend this hotel to friends and family.
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Review collected in partnership with Hampton
Date of stay: September 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Lori G wrote a review Aug 2022
Kingston, Canada132 contributions96 helpful votes
Nice hotel, very comfortable bed, spotless room and an excellent breakfast buffet. Right next door to park and fly is handy. And there are restaurants within walking distance. I will stay again for sure.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Arif1134 wrote a review Jun 2022
1 contribution
I booked this hotel on May 24, at the last moment (after check in time) they told me they’re out of power. This is 3-4 days after the storm. I had to rush to make alternate arrangements for my stay. I still did not receive a refund. I called diamond help line end of May, I was told the hotel will respond in 2 business days. No response. I went to stay again on June 08 and asked for my refund. At the front desk the lady said she’ll process it now. Still no refund. It has been 3 weeks now. Not only the complete unprofessionalism of allowing your guests to book rooms when you had no power, several days after you lost power, but not even giving their money back when you turned them away. On top of that my room was disgusting, the bed closer to the door literally had stains on it and there was a hair stuck in the comforter of the second bed. Overall just a horrible experience.
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Review collected in partnership with Hampton
Date of stay: June 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Allie514 wrote a review Jun 2022
Montreal, Canada28 contributions2 helpful votes
Very spacious room that did initially seem very well cleaned. However, upon getting in the shower, I found 2 clearly dirty washcloths on the shower rod, over the shower curtain. I mentioned this at the front desk and was offered a choice of a snack (Granola bar, etc..). I was a little taken aback by that.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Redcopper2009 wrote a review May 2022
Dartmouth, Canada102 contributions24 helpful votes
After a two hour drive, I arrive at the hotel to find out it is shut down due to a power outage. No one called me to advise of the closure. In todays world access to guests should be available from another source. Someone came out to say they were closed and couldn’t offer a solution. After asking if other arrangements had been made for their guests……No other arrangements made. Not good customer service.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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IsabellaSusan wrote a review May 2022
Happy Valley-Goose Bay, Canada16 contributions26 helpful votes
Booked this hotel off of trip advisor! It was exactly what I expected. Wishing that they had a bigger pool and more modern rooms but overall would recommend. Very clean, very good service. The free breakfast was a hit as well!
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Review collected in partnership with Hampton
Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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David W wrote a review Mar 2022
Edmonton, Canada2174 contributions143 helpful votes
+1
Booked last minute and close to the airport with free shuttle until 11:00pm. Friendly staff at the front desk. Very spacious and quiet room on 6th floor. Given a late checkout (3pm). Breakfast is excellent with a good variety of hot and cold food available (buffet style). All staff were courteous and friendly. The room was very clean and well appointed bathrooms with soap/shampoo etc. I definitely recommend this hotel if you need a place close to the airport.
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Date of stay: March 2022Trip type: Travelled on business
Room Tip: Shuttle stops running from the airport at 11:00pm. Uber is $20. Ask for the top floor as it’s...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anu Sohal, Owner at Hampton Inn by Hilton Ottawa Airport
Responded 13 Apr 2022
Dear davidwH5800Xk, Thank you for taking the time to review your recent stay with us. We are delighted to read you enjoyed your time with us. We appreciate the great feedback and hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$99 - US$138 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
95
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HAMPTON INN BY HILTON OTTAWA AIRPORT: UPDATED 2023 Hotel Reviews, Price Comparison and 107 Photos (Ontario) - Tripadvisor

Frequently Asked Questions about Hampton Inn by Hilton Ottawa Airport
What are some of the property amenities at Hampton Inn by Hilton Ottawa Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn by Hilton Ottawa Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn by Hilton Ottawa Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn by Hilton Ottawa Airport?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn by Hilton Ottawa Airport?
Conveniently located restaurants include Lone Star Texas Grill, A&W Canada, and Pizza Lovers.
Are there opportunities to exercise at Hampton Inn by Hilton Ottawa Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hampton Inn by Hilton Ottawa Airport have airport transportation?
Yes, Hampton Inn by Hilton Ottawa Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn by Hilton Ottawa Airport?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Hampton Inn by Hilton Ottawa Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn by Hilton Ottawa Airport offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn by Hilton Ottawa Airport?
Many travellers enjoy visiting Parliament Hill and Buildings (9.3 km), Rideau Hall (11.3 km), and Laurier House National Historic Site (9.3 km).